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List of Phenom Talent Analytics Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bread Financial Banking and Financial Services 6000 $3.8B United States Phenom Phenom Talent Analytics Workforce Analytics 2021 n/a
In 2021 Bread Financial implemented Phenom Talent Analytics to establish an enterprise Workforce Analytics capability supporting Talent Acquisition and HR decision making. The Phenom Talent Analytics deployment was positioned as part of a broader Phenom AI product suite and served as the primary analytics engine for candidate experience, recruiter productivity, and hiring manager reporting. Implementation included configuration of Phenom Talent Analytics alongside Phenom CRM and the Phenom Digital Interview Platform, with analytics modules configured to capture candidate funnel metrics, recruiter activity data, and interview outcomes. The interviewer certification program was redesigned as self paced eLearning with a subsequent Live Lab validation, and workflow automations and drip email campaigns were built to standardize outreach and nurture pipelines. The deployment used a Phenom hosted careers site and integrated with Workday to synchronize candidate and requisition records, enabling end to end visibility from application to hire. Operational coverage included US and India talent acquisition teams, recruiting and hiring manager workflows, and centralized reporting for HR leaders, with Phenom Talent Analytics instrumenting global new hire satisfaction surveys to surface emerging trends. Governance and rollout combined role based certification for interviewers, standardized reporting templates for managers, and automation driven recruiter workflows to enforce process consistency. Outcomes that were recorded include certification of more than 800 interviewers, a 60 percent reduction in training time, 18 percent cost savings in training, an employer rating increase of 0.6 stars on employer review sites, and a 115 percent year over year increase to 160,000 applications in 2023 despite a 60 percent reduction in requisition count.
TransUnion Professional Services 13200 $3.8B United States Phenom Phenom Talent Analytics Workforce Analytics 2020 n/a
In 2020 TransUnion implemented Phenom Talent Analytics as its Workforce Analytics platform to centralize talent acquisition insights and operationalize TA reporting across recruiting teams. The Phenom Talent Analytics deployment provided a unified Workforce Analytics capability supporting Talent Acquisition, HR business partners, compensation, and TA operations for the US Market and Solutions Team and served as an analytics source for hiring strategy and requisition management. Implementation focused on analytics and candidate lifecycle instrumentation, including configurable TA metric dashboards, candidate review workflows, interview scheduling visibility, and analytics to surface compensation and market insights. Phenom Talent Analytics was used to track TA metrics and support recruiter activities such as candidate review, video interviewing, and interview scheduling, aligning analytics outputs to hiring manager and compensation team decision workflows. The deployment integrated explicitly with Workday for HR record and requisition context, and it required coordination with HR Systems and collaboration to remediate functional issues such as offer letter generation and interview calendar links in MS Teams. Operational coverage included hands on onboarding of recruiting associates, cross functional convening with Operations and HR stakeholders, and ongoing support as the systems subject matter experts to resolve integration nuances and data quality issues. Governance and rollout emphasized process change and skills adoption, led by internal SMEs who conducted phased trainings, introduced shareable review spreadsheets, and initiated best practice meetings to standardize use of Phenom Talent Analytics. Adoption activity was measured operationally, with a reported 48% increase in overall team actions in the three months after targeted adoption meetings, and the platform became a central source of TA analytics for recruiter and hiring manager decision making.
United Airlines Transportation 107300 $57.1B United States Phenom Phenom Talent Analytics Workforce Analytics 2022 n/a
In 2022 United Airlines implemented Phenom Talent Analytics as part of a broader Phenom platform adoption to support ambitious hiring goals, including plans to add roughly 20,000 hires per year over a five year period and hire 10,000 pilots by 2030. Phenom Talent Analytics, categorized as Workforce Analytics, was introduced to give Talent Acquisition leaders metric visibility to analyze recruiting funnels, measure diversity and inclusion, and inform marketing and job posting strategies. United deployed multiple Phenom modules alongside Talent Analytics, including the Phenom Career Site and Chatbot, Phenom Events, Phenom Talent CRM and Campaigns, Phenom AI Scheduling, and components of Phenom Talent Marketplace for Internal Mobility and Referrals. The career site and chatbot shortened the apply process and drove a reported 50 percent increase in career site traffic year over year, Events supported more than 100 events in the first six months that attracted tens of thousands of candidates, and the CRM and campaigns enabled targeted campus and candidate communications with unusually high open rates. From an architecture and operational perspective United consolidated multiple point solutions into a single Phenom platform and ATS footprint, which reduced IT complexity and made support and management easier. Operational coverage centered on the Talent Acquisition organization, campus recruitment teams, and TA marketing, with specific programs such as the airline maintenance technician apprenticeship using the platform for rapid outreach and conversion. United indicated plans to expand usage into High-Volume Hiring for roles that attract thousands of applicants and to continue extending internal mobility capabilities. Governance and process changes emphasized automation across sourcing, screening, and interview scheduling, and the company highlighted change management as a critical element, advising HR and IT to work in close alignment. Outcomes explicitly reported include faster interview scheduling through AI scheduling, progress toward reducing time to hire from as many as 14 weeks toward a two to four week target, the ability to spin up a candidate-facing apprenticeship landing page within ten days using the Phenom Content Management System and events registration to collect applicants, and new analytics-driven visibility for diversity measurement and recruitment decision making.
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FAQ - APPS RUN THE WORLD Phenom Talent Analytics Coverage

Phenom Talent Analytics is a Workforce Analytics solution from Phenom.

Companies worldwide use Phenom Talent Analytics, from small firms to large enterprises across 21+ industries.

Organizations such as United Airlines, Bread Financial and TransUnion are recorded users of Phenom Talent Analytics for Workforce Analytics.

Companies using Phenom Talent Analytics are most concentrated in Transportation, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using Phenom Talent Analytics are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Phenom Talent Analytics across Americas, EMEA, and APAC.

Companies using Phenom Talent Analytics range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Phenom Talent Analytics include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Phenom Talent Analytics customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Analytics.