List of Pivotal CRM Customers
Warsaw, 01-797,
Poland
Since 2010, our global team of researchers has been studying Pivotal CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pivotal CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pivotal CRM for CRM include: Wielton, a Poland based Manufacturing organisation with 3380 employees and revenues of $937.0 million, TIM Poland, a Poland based Distribution organisation with 380 employees and revenues of $377.0 million, Antalis Poland, a Poland based Distribution organisation with 250 employees and revenues of $91.0 million, Lokum Deweloper, a Poland based Construction and Real Estate organisation with 97 employees and revenues of $76.8 million and many others.
Contact us if you need a completed and verified list of companies using Pivotal CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pivotal CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Antalis Poland | Distribution | 250 | $91M | Poland | Pivotal Poland | Pivotal CRM | CRM | 2018 | n/a |
In 2018 Antalis Poland implemented Pivotal CRM to centralize customer data and unify sales, marketing and service across its Print, Office and Visual Communication sectors. Pivotal CRM, categorized as CRM, was configured with the Pivotal Sprzedaż, Pivotal Marketing, Pivotal Serwis and Pivotal Contact Center modules to provide a single customer record and coordinated customer lifecycle workflows.
The implementation focused on functional modules for sales automation, campaign management, service case handling and contact center operations, enabling improved marketing campaign orchestration and enhanced sales forecasting capabilities. The deployment established a centralized customer database and automated routine tasks to reduce manual work in commercial and service teams.
Operational scope was national, covering Antalis Poland sales, marketing and service departments, with the Pivotal Contact Center module supporting customer service interactions and the Pivotal Serwis module managing post-sale service processes. Governance centered on unified data stewardship and standardized workflows across product sectors to ensure consistent customer handling and reporting. The project delivered centralized customer data, improved campaign and forecasting functionality and reduced routine tasks, supporting higher service quality and sales efficiency in Poland.
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Lokum Deweloper | Construction and Real Estate | 97 | $77M | Poland | Pivotal Poland | Pivotal CRM | CRM | 2018 | n/a |
In 2018, Lokum Deweloper deployed Pivotal CRM, using a tailored edition called Pivotal Deweloper to support residential sales across its Kraków and Wrocław projects. The Pivotal CRM deployment served as the company CRM platform and centralized customer and transaction documentation for Lokum Deweloper's Polish development business while introducing mobile-enabled handover and inspection workflows.
The implementation combined sales management, document generation, and mobile handover capabilities, aligning field inspection procedures with a centralized CRM database and document repository. Functional configuration emphasized automated document generation for contracts and handover packets, a mobile inspection and handover workflow to capture on-site signoffs, and sales pipeline management for residential units.
Rollout targeted sales and operations teams at project sites in Kraków and Wrocław, accompanied by governance updates to standardize handover procedures and centralize recordkeeping across projects. The Pivotal CRM implementation improved sales team productivity, shortened handover processes including mobile inspections, and centralized customer and transaction documentation for Lokum Deweloper's Polish development business.
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TIM Poland | Distribution | 380 | $377M | Poland | Pivotal Poland | Pivotal CRM | CRM | 2019 | n/a |
In 2019, TIM Poland implemented Pivotal CRM, adopting the CRM to support its hybrid e-commerce and offline distribution operations in Poland. The deployment centralized customer data and automated product data, pricing, billing and post-sales processes to scale online revenue.
Pivotal CRM was configured with sales, pricing, customer card and collections functionality, aligning CRM workflows to distribution and e-commerce order flows. The implementation included automation of pricing rules, billing orchestration and post-sales case handling to support customer lifecycle management.
The CRM supported integrations with marketplaces, payment and accounting systems, enabling transactional synchronization between channels and back office finance. Operational coverage included sales, pricing, billing, collections and e-commerce operations across TIM Poland's distribution network.
By instrumenting Pivotal CRM across online and offline channels TIM Poland scaled online revenue and achieved approximately 70 percent of sales online, significantly accelerating growth in the Polish market. The platform Pivotal CRM provided a unified CRM foundation for sales, pricing and collections processes.
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Manufacturing | 3380 | $937M | Poland | Pivotal Poland | Pivotal CRM | CRM | 2019 | n/a |
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