List of Pragma On Key Enterprise Asset Management Customers
Cape Town, 7530,
South Africa
Since 2010, our global team of researchers has been studying Pragma On Key Enterprise Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pragma On Key Enterprise Asset Management for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pragma On Key Enterprise Asset Management for Enterprise Asset Management include: Pick n Pay, a South Africa based Retail organisation with 52000 employees and revenues of $6.65 billion, Massmart, a South Africa based Retail organisation with 30000 employees and revenues of $4.80 billion, The Western Cape Department of Health, a South Africa based Government organisation with 32479 employees and revenues of $2.00 billion, PPC Ltd, a South Africa based Manufacturing organisation with 3500 employees and revenues of $579.0 million, Tetra Pak Netherlands, a Netherlands based Consumer Packaged Goods organisation with 300 employees and revenues of $32.0 million and many others.
Contact us if you need a completed and verified list of companies using Pragma On Key Enterprise Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pragma On Key Enterprise Asset Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clover | Consumer Packaged Goods | 10 | $1M | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2002 | n/a |
In 2002, Clover implemented Pragma On Key Enterprise Asset Management, deploying an Enterprise Asset Management solution to standardize asset data and maintenance workflows across its South Africa manufacturing footprint. The deployment covered Clover SA in Roodepoort, Gauteng and included configuration and operational work spanning 12 factories, with direct impact on Production, Quality control, Logistics, and Maintenance functions.
Pragma On Key Enterprise Asset Management was configured to support core EAM capabilities including asset register normalization, work order management, maintenance planning, and configurable dimension and metric handling used to validate Standard Production Rates. System configuration tasks included component and reason code clean-up, conversions of factory process documentation from Excel to Visio using a five level Business Process Flows methodology, and the establishment of an asset naming convention to ensure consistent master data for the asset register.
The implementation was executed alongside an EAM consolidation project aimed at consolidating the maintenance ELKE system and the production Pragma system into a single operational instance, with the stated intention of improving data quality and reducing discrepancies between maintenance and production records. Operational integrations emphasized production to maintenance alignment, with Pragma support provided to factory personnel for configurations, system analyses, and targeted bottleneck analysis on underperforming filling assets. Training and problem solving methods such as 5Ys and Ishikawa were embedded as part of sustainment activities to improve frontline troubleshooting and process adherence.
Governance was formalized through a Clover Asset Naming Convention policy and a change control approach for deleting, editing, or adding system dimensions and metrics, with project deliverables tracked against agreed timelines. Deliverables explicitly completed included the Pragma on Key project, the EAM consolidation initiative deliverables, and the process map conversions, all intended to improve the quality of asset and maintenance data and reduce cross-system discrepancies.
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Massmart | Retail | 30000 | $4.8B | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
In 2017 Massmart contracted Pragma to implement Pragma On Key Enterprise Asset Management to digitize facilities and asset management across its network, with the explicit aim to increase control over cost and increase efficiencies. Massmart operates 420 stores in 13 countries across sub-Saharan Africa under Massmart Wholesale and Massmart Retail, and the deployment targeted the dispersed retail estate and central facilities functions responsible for HVAC, refrigeration, generators and other critical equipment.
The implementation configured core Enterprise Asset Management capabilities within Pragma On Key Enterprise Asset Management, including a centralized asset register and equipment tagging program, structured work order management, preventive maintenance scheduling and a contractor management workflow. The solution included a Contractor Portal and a Work order approval App, and On Key Insights dashboards were used for operational visibility and decision support, aligning functional modules to facilities management and contractor orchestration processes.
Integrations were explicitly implemented, most notably a SAP interface to exchange master data and transactional records, and direct links between the Contractor Portal, Work order approval App and On Key Insights dashboards for end to end work order lifecycle visibility. Operational coverage focused on store-level assets across the multi-country estate and the large pool of third party contractors used for maintenance, with asset identification and tagging performed as a foundational configuration activity to populate the EAM repository.
Governance workstreams addressed workflow simplification by mapping and reconfiguring every step of the work order process and introducing role-based approvals through the Work order approval App. The rollout included extensive training and change management to accommodate numerous stakeholder groups, and the program experienced delays due to Covid-19 restrictions. The implementation narrative centers on instrumenting enterprise asset management, contractor orchestration and SAP integration using Pragma On Key Enterprise Asset Management to bring greater operational control to Massmart facilities management.
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Pick n Pay | Retail | 52000 | $6.7B | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
In 2017, Pick n Pay implemented Pragma On Key Enterprise Asset Management to digitise facility and asset management processes across its large retail network. The deployment targeted the group level facilities and store operations for 1925 stores across seven African countries, focusing on complex equipment classes such as HVAC, refrigeration and generators, and on the coordination of a substantial contractor pool.
Pragma On Key Enterprise Asset Management was configured to support asset identification and verification, mobile asset tagging, structured work order management and preventive maintenance workflows. Pragma used an asset tagging mobile app and a formal asset identification and verification process to establish standards and populate the asset register, while functional capabilities implemented included warranty management, supplier rate structures and a budget dashboard to display committed versus spent budget.
The implementation centralized workflows and removed complexity caused by multiple stakeholder systems and processes by consolidating facility and asset lifecycle activities within the Enterprise Asset Management platform. Operational coverage included store maintenance teams, central facilities management and external contractors, with On Key EAM acting as the primary system of record for assets and maintenance activities.
Governance and process transformation were driven by detailed process analysis with the Pick n Pay team, resulting in a simplified and streamlined workflow and automation of several manual steps. The rollout required extensive training and change management across many stakeholder groups, and the overall program experienced delays due to COVID-19 restrictions.
Explicit outcomes recorded in the implementation included improved cost control mechanisms, the identification of cost saving opportunities through warranty enforcement and structured supplier rates, combining non-urgent with urgent work and reducing breakdowns with preventive maintenance. A budget dashboard was delivered to track committed against spent budget, supporting tighter financial oversight of facilities and asset spend.
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Manufacturing | 3500 | $579M | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
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Consumer Packaged Goods | 300 | $32M | Netherlands | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
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Government | 32479 | $2.0B | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Pragma On Key Enterprise Asset Management
- PAXAFE, a United States based Professional Services organization with 30 Employees
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