List of Pragma On Key Enterprise Asset Management Customers
Pragma Holdings
Tyger Terraces I Bellville,
Cape Town, 7530,
South Africa
Cape Town, 7530,
South Africa
27 2194 33900
Professional Services
338
$52M
Since 2010, our global team of researchers has been studying Pragma On Key Enterprise Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pragma On Key Enterprise Asset Management for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pragma On Key Enterprise Asset Management for Enterprise Asset Management include: Pick n Pay, a South Africa based Retail organisation with 52000 employees and revenues of $6.65 billion, Massmart, a South Africa based Retail organisation with 30000 employees and revenues of $4.80 billion, The Western Cape Department of Health, a South Africa based Government organisation with 32479 employees and revenues of $2.00 billion, PPC Ltd, a South Africa based Manufacturing organisation with 3500 employees and revenues of $579.0 million, Tetra Pak Netherlands, a Netherlands based Consumer Packaged Goods organisation with 300 employees and revenues of $32.0 million and many others.
Contact us if you need a completed and verified list of companies using Pragma On Key Enterprise Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clover | Consumer Packaged Goods | 10 | $1M | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2002 | n/a |
In 2002, Clover implemented Pragma On Key Enterprise Asset Management, deploying an Enterprise Asset Management solution to standardize asset data and maintenance workflows across its South Africa manufacturing footprint. The deployment covered Clover SA in Roodepoort, Gauteng and included configuration and operational work spanning 12 factories, with direct impact on Production, Quality control, Logistics, and Maintenance functions.
Pragma On Key Enterprise Asset Management was configured to support core EAM capabilities including asset register normalization, work order management, maintenance planning, and configurable dimension and metric handling used to validate Standard Production Rates. System configuration tasks included component and reason code clean-up, conversions of factory process documentation from Excel to Visio using a five level Business Process Flows methodology, and the establishment of an asset naming convention to ensure consistent master data for the asset register.
The implementation was executed alongside an EAM consolidation project aimed at consolidating the maintenance ELKE system and the production Pragma system into a single operational instance, with the stated intention of improving data quality and reducing discrepancies between maintenance and production records. Operational integrations emphasized production to maintenance alignment, with Pragma support provided to factory personnel for configurations, system analyses, and targeted bottleneck analysis on underperforming filling assets. Training and problem solving methods such as 5Ys and Ishikawa were embedded as part of sustainment activities to improve frontline troubleshooting and process adherence.
Governance was formalized through a Clover Asset Naming Convention policy and a change control approach for deleting, editing, or adding system dimensions and metrics, with project deliverables tracked against agreed timelines. Deliverables explicitly completed included the Pragma on Key project, the EAM consolidation initiative deliverables, and the process map conversions, all intended to improve the quality of asset and maintenance data and reduce cross-system discrepancies.
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Massmart | Retail | 30000 | $4.8B | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
In 2017 Massmart contracted Pragma to implement Pragma On Key Enterprise Asset Management to digitize facilities and asset management across its network, with the explicit aim to increase control over cost and increase efficiencies. Massmart operates 420 stores in 13 countries across sub-Saharan Africa under Massmart Wholesale and Massmart Retail, and the deployment targeted the dispersed retail estate and central facilities functions responsible for HVAC, refrigeration, generators and other critical equipment.
The implementation configured core Enterprise Asset Management capabilities within Pragma On Key Enterprise Asset Management, including a centralized asset register and equipment tagging program, structured work order management, preventive maintenance scheduling and a contractor management workflow. The solution included a Contractor Portal and a Work order approval App, and On Key Insights dashboards were used for operational visibility and decision support, aligning functional modules to facilities management and contractor orchestration processes.
Integrations were explicitly implemented, most notably a SAP interface to exchange master data and transactional records, and direct links between the Contractor Portal, Work order approval App and On Key Insights dashboards for end to end work order lifecycle visibility. Operational coverage focused on store-level assets across the multi-country estate and the large pool of third party contractors used for maintenance, with asset identification and tagging performed as a foundational configuration activity to populate the EAM repository.
Governance workstreams addressed workflow simplification by mapping and reconfiguring every step of the work order process and introducing role-based approvals through the Work order approval App. The rollout included extensive training and change management to accommodate numerous stakeholder groups, and the program experienced delays due to Covid-19 restrictions. The implementation narrative centers on instrumenting enterprise asset management, contractor orchestration and SAP integration using Pragma On Key Enterprise Asset Management to bring greater operational control to Massmart facilities management.
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Pick n Pay | Retail | 52000 | $6.7B | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
In 2017, Pick n Pay implemented Pragma On Key Enterprise Asset Management to digitise facility and asset management processes across its large retail network. The deployment targeted the group level facilities and store operations for 1925 stores across seven African countries, focusing on complex equipment classes such as HVAC, refrigeration and generators, and on the coordination of a substantial contractor pool.
Pragma On Key Enterprise Asset Management was configured to support asset identification and verification, mobile asset tagging, structured work order management and preventive maintenance workflows. Pragma used an asset tagging mobile app and a formal asset identification and verification process to establish standards and populate the asset register, while functional capabilities implemented included warranty management, supplier rate structures and a budget dashboard to display committed versus spent budget.
The implementation centralized workflows and removed complexity caused by multiple stakeholder systems and processes by consolidating facility and asset lifecycle activities within the Enterprise Asset Management platform. Operational coverage included store maintenance teams, central facilities management and external contractors, with On Key EAM acting as the primary system of record for assets and maintenance activities.
Governance and process transformation were driven by detailed process analysis with the Pick n Pay team, resulting in a simplified and streamlined workflow and automation of several manual steps. The rollout required extensive training and change management across many stakeholder groups, and the overall program experienced delays due to COVID-19 restrictions.
Explicit outcomes recorded in the implementation included improved cost control mechanisms, the identification of cost saving opportunities through warranty enforcement and structured supplier rates, combining non-urgent with urgent work and reducing breakdowns with preventive maintenance. A budget dashboard was delivered to track committed against spent budget, supporting tighter financial oversight of facilities and asset spend.
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PPC Ltd | Manufacturing | 3500 | $579M | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
In 2017 PPC Ltd implemented Pragma On Key Enterprise Asset Management to extend its enterprise asset management program across its manufacturing footprint and support ongoing asset care objectives. PPC Ltd is South Africa’s largest cement supplier, operating nine manufacturing facilities and three milling depots in South Africa, Botswana and Zimbabwe, and pursuing regional expansion into Botswana, DRC, Ethiopia, Mozambique, Rwanda and Zimbabwe.
The Pragma On Key Enterprise Asset Management deployment centered on Asset Register Management, Work Planning and Control, Asset Care Plan Development, Material Management and platform-level integration capabilities. Configuration emphasized standardized work planning, preventive maintenance routines, and material lifecycle visibility to support maintenance execution and spare parts provisioning.
Operational scope covered plant-level maintenance and materials processes across PPC’s nine plants and three depots, enabling cross-site coordination as the company scaled regionally. Integration work focused on connecting On Key with operational systems and materials workflows to support work pack delivery and materials reservations without naming specific third-party systems.
Governance and process transformation followed an established cadence, building on the Maintenance Optimisation Program completed with Pragma in 2008 that introduced On Key together with Best Practice Business Processes. PPC and Pragma continued joint development after a 2013 feasibility review and a technology upgrade to On Key 5 in 2014, with 2017 activities maintaining a roadmap of co-developed functionality to align the application to evolving business requirements.
PPC has been a Pragma client since 2002, which underpinned implementation governance and roadmap alignment for Pragma On Key Enterprise Asset Management. The program standardized maintenance governance and material management processes across sites to align with the company’s asset care vision and regional growth strategy.
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Tetra Pak Netherlands | Consumer Packaged Goods | 300 | $32M | Netherlands | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
In 2017 Tetra Pak Netherlands deployed Pragma On Key Enterprise Asset Management as its primary business application for Maintenance Management operations. The implementation was positioned to address the company's global service complexity, including field service execution across regional offices, diverse engineer and contractor skill levels, and an expanding installed equipment base.
The Pragma project team led the design of system configuration and the data population process, and they participated in Asset Care business processes that form part of the Maintenance Process. Core functional capabilities implemented include asset register administration and asset initialisation, preventive maintenance event generation, maintenance recommendation development, and quality assurance of work order feedback within the Pragma On Key Enterprise Asset Management environment.
The deployment included integration with the Tetra Pak SAP ERP system to synchronize asset and maintenance data between enterprise planning and maintenance execution layers. Operational coverage extended to regional Tetra Pak offices and field service operations, enabling centralized maintenance management workflows coordinated with on-site engineers and contractors.
Governance and rollout were delivered by the Pragma project team which supported the global deployment and facilitated the SAP integration, while the Pragma Asset Care Centre provides ongoing global support. The Asset Care Centre supports maintenance recommendation development, ongoing asset register administration, preventive maintenance generation, work order feedback QA, and general support to maintenance management functions across regional offices.
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Government | 32479 | $2.0B | South Africa | Pragma | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Pragma On Key Enterprise Asset Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Pragma On Key Enterprise Asset Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Pragma On Key Enterprise Asset Management for Enterprise Asset Management include:
- PAXAFE, a United States based Professional Services organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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PAXAFE | Professional Services | 30 | $3M | United States | 2025-08-11 |
FAQ - APPS RUN THE WORLD Pragma On Key Enterprise Asset Management Coverage
Pragma On Key Enterprise Asset Management is a Enterprise Asset Management solution from Pragma.
Companies worldwide use Pragma On Key Enterprise Asset Management, from small firms to large enterprises across 21+ industries.
Organizations such as Pick n Pay, Massmart, The Western Cape Department of Health, PPC Ltd and Tetra Pak Netherlands are recorded users of
Pragma On Key Enterprise Asset Management for Enterprise Asset Management.
Companies using Pragma On Key Enterprise Asset Management are most concentrated in Retail, Government and Manufacturing, with adoption spanning over 21 industries.
Companies using Pragma On Key Enterprise Asset Management are most concentrated in South Africa and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Pragma On Key Enterprise Asset Management across Americas, EMEA, and APAC.
Companies using Pragma On Key Enterprise Asset Management range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 50%.
Customers of Pragma On Key Enterprise Asset Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Pragma On Key Enterprise Asset Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Asset Management.