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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of ProDiscovery Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Amway Retail 14000 $7.4B United States Puzzle Data Co. ProDiscovery Process Mining 2020 n/a
In 2020 Amway implemented ProDiscovery from Puzzle Data Co. as a Process Mining application, and Puzzle Data Co. lists Amway as a customer for ProDiscovery. The engagement is documented by the vendor and positioned around enterprise process transparency rather than point analytics. ProDiscovery was configured to perform event log ingestion and automated process discovery, supplemented by conformance checking, variant analysis, and interactive performance dashboards. The deployment utilized the ProDiscovery analytics and visualization components to support root cause drilldown and cycle time analysis consistent with Process Mining functional workflows. Operational scope focused on cross-functional process analytics covering operations, supply chain, and finance workflows, with an emphasis on standardized event schemas and a central governance model. Governance activities centered on cataloging process variants, establishing data quality rules for event streams, and provisioning role based access to process dashboards to operational and process improvement teams.
Cafe24 Professional Services 1270 $214M South Korea Puzzle Data Co. ProDiscovery Process Mining 2019 n/a
In 2019, Cafe24 implemented ProDiscovery, deploying the ProDiscovery Process Mining application to analyze end-to-end e-commerce operations. The initial deployment concentrated on event-driven process discovery and visual process mapping to identify process variants and throughput patterns across transactional workflows. Configuration emphasized core Process Mining capabilities including automatic process discovery, conformance checking, variant analysis, interactive process visualization, and KPI dashboards for cycle time and bottleneck identification. Data ingestion was organized around event logs from order management, fulfillment, payment and customer support systems, using ETL, timestamp normalization, and event correlation to populate the ProDiscovery analytics engine. Operational ownership was centered on operations and IT with a centralized process analytics team responsible for governance, role based dashboards, and scheduled monitoring for business stakeholders. The rollout was phased by functional area, aligning process centric workflows for order to cash, fulfillment, and customer service to the ProDiscovery implementation.
Daewoo Shipbuilding & Marine Engineering Manufacturing 8645 $3.4B South Korea Puzzle Data Co. ProDiscovery Process Mining 2020 n/a
In 2020 Daewoo Shipbuilding & Marine Engineering implemented ProDiscovery from Puzzle Data Co., deploying a Process Mining initiative to instrument core manufacturing and operations workflows. The deployment focused on increasing visibility into shipbuilding production sequences, engineering change processes, procurement flows, and quality inspection steps across the organization. ProDiscovery was configured to deliver process discovery, conformance checking, variant analysis, and performance analytics, using event log ingestion and automated process model generation typical of Process Mining applications. The implementation included visual process exploration, bottleneck identification, and root cause analysis capabilities, together with role based dashboards and operational reports for process engineers and line managers. Operational governance established process ownership, data cadence for event log updates, and a centralized analytics function to sustain process monitoring and continuous improvement. The rollout integrated ProDiscovery into manufacturing and engineering process management practices, enabling cross functional process analysis across production, procurement, engineering, and quality domains.
Professional Services 8830 $2.1B South Korea Puzzle Data Co. ProDiscovery Process Mining 2020 n/a
Manufacturing 50000 $4.6B South Korea Puzzle Data Co. ProDiscovery Process Mining 2020 n/a
Manufacturing 12900 $11.4B South Korea Puzzle Data Co. ProDiscovery Process Mining 2020 n/a
Banking and Financial Services 300 $95M South Korea Puzzle Data Co. ProDiscovery Process Mining 2020 n/a
Healthcare 2100 $900M South Korea Puzzle Data Co. ProDiscovery Process Mining 2019 n/a
Professional Services 7000 $3.7B South Korea Puzzle Data Co. ProDiscovery Process Mining 2019 n/a
Consumer Packaged Goods 4378 $6.5B South Korea Puzzle Data Co. ProDiscovery Process Mining 2019 n/a
Showing 1 to 10 of 17 entries

Buyer Intent: Companies Evaluating ProDiscovery

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FAQ - APPS RUN THE WORLD ProDiscovery Coverage

ProDiscovery is a Process Mining solution from Puzzle Data Co..

Companies worldwide use ProDiscovery, from small firms to large enterprises across 21+ industries.

Organizations such as Hyundai Heavy Industries Co, Amway, Samsung Heavy Industries, LG Household & Health Care and HD Hyundai are recorded users of ProDiscovery for Process Mining.

Companies using ProDiscovery are most concentrated in Manufacturing, Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using ProDiscovery are most concentrated in South Korea and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ProDiscovery across Americas, EMEA, and APAC.

Companies using ProDiscovery range from small businesses with 0-100 employees - 5.88%, to mid-sized firms with 101-1,000 employees - 11.76%, large organizations with 1,001-10,000 employees - 52.94%, and global enterprises with 10,000+ employees - 29.41%.

Customers of ProDiscovery include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ProDiscovery customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.