List of ProDiscovery Customers
Seoul, n/a,
South Korea
Since 2010, our global team of researchers has been studying ProDiscovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ProDiscovery for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ProDiscovery for Process Mining include: Hyundai Heavy Industries Co, a South Korea based Manufacturing organisation with 12900 employees and revenues of $11.44 billion, Amway, a United States based Retail organisation with 14000 employees and revenues of $7.40 billion, Samsung Heavy Industries, a South Korea based Manufacturing organisation with 10112 employees and revenues of $7.23 billion, LG Household & Health Care, a South Korea based Consumer Packaged Goods organisation with 4378 employees and revenues of $6.48 billion, HD Hyundai, a South Korea based Manufacturing organisation with 50000 employees and revenues of $4.65 billion and many others.
Contact us if you need a completed and verified list of companies using ProDiscovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ProDiscovery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amway | Retail | 14000 | $7.4B | United States | Puzzle Data Co. | ProDiscovery | Process Mining | 2020 | n/a |
In 2020 Amway implemented ProDiscovery from Puzzle Data Co. as a Process Mining application, and Puzzle Data Co. lists Amway as a customer for ProDiscovery. The engagement is documented by the vendor and positioned around enterprise process transparency rather than point analytics.
ProDiscovery was configured to perform event log ingestion and automated process discovery, supplemented by conformance checking, variant analysis, and interactive performance dashboards. The deployment utilized the ProDiscovery analytics and visualization components to support root cause drilldown and cycle time analysis consistent with Process Mining functional workflows.
Operational scope focused on cross-functional process analytics covering operations, supply chain, and finance workflows, with an emphasis on standardized event schemas and a central governance model. Governance activities centered on cataloging process variants, establishing data quality rules for event streams, and provisioning role based access to process dashboards to operational and process improvement teams.
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Cafe24 | Professional Services | 1270 | $214M | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2019 | n/a |
In 2019, Cafe24 implemented ProDiscovery, deploying the ProDiscovery Process Mining application to analyze end-to-end e-commerce operations. The initial deployment concentrated on event-driven process discovery and visual process mapping to identify process variants and throughput patterns across transactional workflows.
Configuration emphasized core Process Mining capabilities including automatic process discovery, conformance checking, variant analysis, interactive process visualization, and KPI dashboards for cycle time and bottleneck identification. Data ingestion was organized around event logs from order management, fulfillment, payment and customer support systems, using ETL, timestamp normalization, and event correlation to populate the ProDiscovery analytics engine.
Operational ownership was centered on operations and IT with a centralized process analytics team responsible for governance, role based dashboards, and scheduled monitoring for business stakeholders. The rollout was phased by functional area, aligning process centric workflows for order to cash, fulfillment, and customer service to the ProDiscovery implementation.
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Daewoo Shipbuilding & Marine Engineering | Manufacturing | 8645 | $3.4B | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2020 | n/a |
In 2020 Daewoo Shipbuilding & Marine Engineering implemented ProDiscovery from Puzzle Data Co., deploying a Process Mining initiative to instrument core manufacturing and operations workflows. The deployment focused on increasing visibility into shipbuilding production sequences, engineering change processes, procurement flows, and quality inspection steps across the organization.
ProDiscovery was configured to deliver process discovery, conformance checking, variant analysis, and performance analytics, using event log ingestion and automated process model generation typical of Process Mining applications. The implementation included visual process exploration, bottleneck identification, and root cause analysis capabilities, together with role based dashboards and operational reports for process engineers and line managers.
Operational governance established process ownership, data cadence for event log updates, and a centralized analytics function to sustain process monitoring and continuous improvement. The rollout integrated ProDiscovery into manufacturing and engineering process management practices, enabling cross functional process analysis across production, procurement, engineering, and quality domains.
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Professional Services | 8830 | $2.1B | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2020 | n/a |
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Manufacturing | 50000 | $4.6B | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2020 | n/a |
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Manufacturing | 12900 | $11.4B | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2020 | n/a |
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Banking and Financial Services | 300 | $95M | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2020 | n/a |
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Healthcare | 2100 | $900M | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2019 | n/a |
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Professional Services | 7000 | $3.7B | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2019 | n/a |
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Consumer Packaged Goods | 4378 | $6.5B | South Korea | Puzzle Data Co. | ProDiscovery | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating ProDiscovery
Discover Software Buyers actively Evaluating Enterprise Applications
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