List of RedHelper Customers
Moscow, 109544,
Russia
Since 2010, our global team of researchers has been studying RedHelper customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RedHelper for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RedHelper for Chatbots and Conversational AI include: Stroydvor, a Russia based Retail organisation with 220 employees and revenues of $7.00 billion, Kapitalbank Uzbekistan, a Uzbekistan based Banking and Financial Services organisation with 3500 employees and revenues of $1.01 billion, 1xBet, a Cyprus based Leisure and Hospitality organisation with 5000 employees and revenues of $655.0 million, Bimk-Kardio-Volga, a Russia based Distribution organisation with 47 employees and revenues of $55.0 million, Transtech, a Russia based Professional Services organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using RedHelper, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RedHelper customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1xBet | Leisure and Hospitality | 5000 | $655M | Cyprus | RedHelper | RedHelper | Chatbots and Conversational AI | 2015 | n/a |
In 2015, 1xBet implemented RedHelper on its website. The deployment uses RedHelper, classified under Chatbots and Conversational AI, to provide web-based conversational engagement for the leisure and hospitality operator 1xBet.
The implementation centers on embedding the RedHelper chat widget into public site pages to capture inbound inquiries and initiate conversational flows. Functional capabilities observed include real-time chat routing to online agents, templated conversational scripts for common queries, and session persistence across page navigation to maintain continuity of customer interactions.
Operational coverage is focused on the web channel and front-line customer service functions, supporting player account questions and general customer support traffic. Governance elements emphasize centralized conversation templates, administrative controls for agent availability and escalation, and content localization to support multilingual message sets while retaining web-first deployment architecture.
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AlpIndustria | Retail | 28 | $3M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2014 | n/a |
In 2014, AlpIndustria implemented RedHelper on its public website. AlpIndustria deployed RedHelper, a Chatbots and Conversational AI application, to support online customer service and ecommerce engagement for the retail business.
The implementation centers on an embedded RedHelper chat widget and an operator console, enabling real time chat sessions, visitor monitoring, session transcripts, canned responses, and offline message capture. Configuration included chat script templates, proactive chat invitations, and agent routing to align with a small support team model.
Operational scope is focused on the website channel, impacting customer service and online sales assistance workflows for AlpIndustria staff. Governance and workflow changes emphasized operator shift coordination, standard response templates, and transcript retention to support session handoffs and follow up.
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Apteka N 85 | Retail | 10 | $1M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Apteka N 85 implemented RedHelper on its website. RedHelper, a Chatbots and Conversational AI application, is embedded as a client-side web chat widget on https://www.apteka85.ru and functions as the primary digital customer interface for the pharmacy's online traffic. The deployment is sized to fit a 10-employee retail pharmacy and emphasizes lightweight, web-first architecture rather than enterprise orchestration.
Configuration focuses on live chat handling, scripted automated response flows, session logging, and basic lead capture workflows, reflecting standard Chatbots and Conversational AI capabilities used to manage customer service and online order inquiries. Operational ownership is held by store-level customer support and service staff, with governance concentrating on response script maintenance, availability scheduling, and transcript review to support ongoing conversational quality. RedHelper is the named application delivering these conversational capabilities on the site.
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Retail | 120 | $4M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2018 | n/a |
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Education | 122 | $3M | Azerbaijan | RedHelper | RedHelper | Chatbots and Conversational AI | 2012 | n/a |
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Distribution | 10 | $1M | United States | RedHelper | RedHelper | Chatbots and Conversational AI | 2014 | n/a |
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Distribution | 47 | $55M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2018 | n/a |
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Distribution | 10 | $1M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2015 | n/a |
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Life Sciences | 51 | $3M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2012 | n/a |
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Manufacturing | 10 | $1M | Russia | RedHelper | RedHelper | Chatbots and Conversational AI | 2018 | n/a |
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Buyer Intent: Companies Evaluating RedHelper
Discover Software Buyers actively Evaluating Enterprise Applications
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