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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of RedHelper Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1xBet Leisure and Hospitality 5000 $655M Cyprus RedHelper RedHelper Chatbots and Conversational AI 2015 n/a
In 2015, 1xBet implemented RedHelper on its website. The deployment uses RedHelper, classified under Chatbots and Conversational AI, to provide web-based conversational engagement for the leisure and hospitality operator 1xBet. The implementation centers on embedding the RedHelper chat widget into public site pages to capture inbound inquiries and initiate conversational flows. Functional capabilities observed include real-time chat routing to online agents, templated conversational scripts for common queries, and session persistence across page navigation to maintain continuity of customer interactions. Operational coverage is focused on the web channel and front-line customer service functions, supporting player account questions and general customer support traffic. Governance elements emphasize centralized conversation templates, administrative controls for agent availability and escalation, and content localization to support multilingual message sets while retaining web-first deployment architecture.
AlpIndustria Retail 28 $3M Russia RedHelper RedHelper Chatbots and Conversational AI 2014 n/a
In 2014, AlpIndustria implemented RedHelper on its public website. AlpIndustria deployed RedHelper, a Chatbots and Conversational AI application, to support online customer service and ecommerce engagement for the retail business. The implementation centers on an embedded RedHelper chat widget and an operator console, enabling real time chat sessions, visitor monitoring, session transcripts, canned responses, and offline message capture. Configuration included chat script templates, proactive chat invitations, and agent routing to align with a small support team model. Operational scope is focused on the website channel, impacting customer service and online sales assistance workflows for AlpIndustria staff. Governance and workflow changes emphasized operator shift coordination, standard response templates, and transcript retention to support session handoffs and follow up.
Apteka N 85 Retail 10 $1M Russia RedHelper RedHelper Chatbots and Conversational AI 2020 n/a
In 2020, Apteka N 85 implemented RedHelper on its website. RedHelper, a Chatbots and Conversational AI application, is embedded as a client-side web chat widget on https://www.apteka85.ru and functions as the primary digital customer interface for the pharmacy's online traffic. The deployment is sized to fit a 10-employee retail pharmacy and emphasizes lightweight, web-first architecture rather than enterprise orchestration. Configuration focuses on live chat handling, scripted automated response flows, session logging, and basic lead capture workflows, reflecting standard Chatbots and Conversational AI capabilities used to manage customer service and online order inquiries. Operational ownership is held by store-level customer support and service staff, with governance concentrating on response script maintenance, availability scheduling, and transcript review to support ongoing conversational quality. RedHelper is the named application delivering these conversational capabilities on the site.
Retail 120 $4M Russia RedHelper RedHelper Chatbots and Conversational AI 2018 n/a
Education 122 $3M Azerbaijan RedHelper RedHelper Chatbots and Conversational AI 2012 n/a
Distribution 10 $1M United States RedHelper RedHelper Chatbots and Conversational AI 2014 n/a
Distribution 47 $55M Russia RedHelper RedHelper Chatbots and Conversational AI 2018 n/a
Distribution 10 $1M Russia RedHelper RedHelper Chatbots and Conversational AI 2015 n/a
Life Sciences 51 $3M Russia RedHelper RedHelper Chatbots and Conversational AI 2012 n/a
Manufacturing 10 $1M Russia RedHelper RedHelper Chatbots and Conversational AI 2018 n/a
Showing 1 to 10 of 45 entries

Buyer Intent: Companies Evaluating RedHelper

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FAQ - APPS RUN THE WORLD RedHelper Coverage

RedHelper is a Chatbots and Conversational AI solution from RedHelper.

Companies worldwide use RedHelper, from small firms to large enterprises across 21+ industries.

Organizations such as Stroydvor, Kapitalbank Uzbekistan, 1xBet, Bimk-Kardio-Volga and Transtech are recorded users of RedHelper for Chatbots and Conversational AI.

Companies using RedHelper are most concentrated in Retail, Banking and Financial Services and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using RedHelper are most concentrated in Russia, Uzbekistan and Cyprus, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of RedHelper across Americas, EMEA, and APAC.

Companies using RedHelper range from small businesses with 0-100 employees - 75.56%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 4.44%, and global enterprises with 10,000+ employees - 0%.

Customers of RedHelper include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified RedHelper customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.