List of Redpoint Global rgOne Customer Engagement Customers
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Since 2010, our global team of researchers has been studying Redpoint Global rgOne Customer Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Redpoint Global rgOne Customer Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Redpoint Global rgOne Customer Engagement for Customer Engagement include: Hawaiian Airlines, a United States based Transportation organisation with 7108 employees and revenues of $2.64 billion, Aubuchon Hardware, a United States based Retail organisation with 2000 employees and revenues of $350.0 million, Citizenm Hotel, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Redpoint Global rgOne Customer Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aubuchon Hardware | Retail | 2000 | $350M | United States | Redpoint Global | Redpoint Global rgOne Customer Engagement | Customer Engagement | 2018 | n/a |
In 2018 Aubuchon Hardware deployed Redpoint Global rgOne Customer Engagement to create a single customer view and modernize its loyalty program. The deployment targeted retail marketing use cases across the United States and centralized customer profiles for omnichannel activation, using the Customer Engagement suite to align marketing and loyalty operations.
The implementation leveraged rgOne CDP and orchestration modules to enable segmentation, ML modeling, and campaign activation as explicit functional components. Configuration emphasized unified identity resolution, audience segment management, predictive model execution, and real time orchestration of campaign workflows, with Redpoint Global rgOne Customer Engagement operating both the data unification and activation layers.
Operational coverage focused on marketing, loyalty program operations, and BOPIS personalization, integrating rgOne into BOPIS workflows and digital campaign delivery channels to operationalize personalized offers and messages. Campaign activation pipelines were instrumented to move modeled segments into execution across digital channels and store pickup experiences without naming downstream systems.
Governance and process changes centered on standardizing the customer data model, updating loyalty rules, and establishing campaign orchestration governance to support ongoing segmentation and ML driven activations. The vendor press release documents use of rgOne CDP and orchestration for segmentation, ML modeling, and campaign activation, confirming those modules were implemented in production.
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Citizenm Hotel | Leisure and Hospitality | 10 | $1M | United States | Redpoint Global | Redpoint Global rgOne Customer Engagement | Customer Engagement | 2025 | n/a |
In 2025, Citizenm Hotel deployed Redpoint Global rgOne Customer Engagement for a travel and hospitality CRM use case in Europe, leveraging the Redpoint solution to unify guest identity and orchestrate marketing across channels. The implementation was executed on the Customer Engagement platform to create a single guest view and drive audience segmentation and campaign orchestration for marketing and digital advertising teams.
Deployment centered on the Redpoint Data Readiness Hub and the Smart Engagement Hub, with the Redpoint Data Readiness Hub used to ingest and normalize eight guest data sources and construct a Golden Record. The Smart Engagement Hub functioned as the CDP plus orchestration layer, providing segmentation, audience activation, and multichannel campaign sequencing across email and paid media.
Operational coverage emphasized marketing and CRM functions, with the single guest view used by campaign managers to run targeted email and advertising programs across European properties. The configuration applied identity resolution, profile stitching, and standardization workflows in the Data Readiness Hub to ensure consistent segmentation inputs to the Smart Engagement Hub.
Governance was organized around the Golden Record as the authoritative profile, enabling centralized audience governance and repeatable orchestration flows for marketing operations. Process changes included formalizing data readiness checks and segment publishing workflows to support campaign execution from the Smart Engagement Hub.
The deployment of Redpoint Global rgOne Customer Engagement, leveraging the Redpoint Data Readiness Hub and Smart Engagement Hub, resulted in measurable campaign outcomes reported in the case study, including a 3x increase in ad conversions and 44% email open rates.
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Hawaiian Airlines | Transportation | 7108 | $2.6B | United States | Redpoint Global | Redpoint Global rgOne Customer Engagement | Customer Engagement | 2023 | Slalom |
In 2023 Hawaiian Airlines selected Redpoint Global rgOne Customer Engagement for a travel and hospitality CRM use case spanning the United States and Pacific region, engaging Slalom as the implementation partner. The deployment uses Redpoint Global rgOne Customer Engagement with rg1 Data Readiness CDP and orchestration to connect siloed data, create a Golden Record, and improve identity resolution to enable omnichannel personalization.
The implementation centers on rg1 Data Readiness and CDP capabilities together with orchestration, delivering unified customer profiles through identity resolution and Golden Record construction. Configuration work emphasized data ingestion pipelines, matching and resolution rules, profile enrichment, and audience segmentation to support downstream activation and personalized journey orchestration.
Integrations were scoped to surface source data from reservations, loyalty, digital channels, and contact center systems to populate the CDP and to drive orchestration, supporting marketing, customer experience, and loyalty operations. The deployment was positioned as an enterprise Customer Engagement CDP and orchestration rollout across Hawaiian Airlines customer programs in the United States and Pacific region.
Slalom led implementation and governance activities, establishing data stewardship, identity resolution governance, and operational handoffs between marketing, loyalty, and contact center teams to operationalize personalized journeys. The stated objectives are to streamline customer experience and personalization, improve identity resolution, and centralize customer data within Redpoint Global rgOne Customer Engagement for omnichannel campaign orchestration.
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Buyer Intent: Companies Evaluating Redpoint Global rgOne Customer Engagement
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FAQ - APPS RUN THE WORLD Redpoint Global rgOne Customer Engagement Coverage
Redpoint Global rgOne Customer Engagement is a Customer Engagement solution from Redpoint Global.
Companies worldwide use Redpoint Global rgOne Customer Engagement, from small firms to large enterprises across 21+ industries.
Organizations such as Hawaiian Airlines, Aubuchon Hardware and Citizenm Hotel are recorded users of
Redpoint Global rgOne Customer Engagement for Customer Engagement.
Companies using Redpoint Global rgOne Customer Engagement are most concentrated in Transportation, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Redpoint Global rgOne Customer Engagement are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Redpoint Global rgOne Customer Engagement across Americas, EMEA, and APAC.
Companies using Redpoint Global rgOne Customer Engagement range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Redpoint Global rgOne Customer Engagement include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Redpoint Global rgOne Customer Engagement customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.