List of RLDatix Optima Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying RLDatix Optima customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RLDatix Optima for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RLDatix Optima for Workforce Scheduling include: Southern Cross Care (NSW & ACT), a Australia based Leisure and Hospitality organisation with 2100 employees and revenues of $152.0 million, Shropshire Community Health NHS Trust, a United Kingdom based Healthcare organisation with 1783 employees and revenues of $152.0 million, SwanCare, a Australia based Healthcare organisation with 743 employees and revenues of $85.0 million, KYN, a United Kingdom based Healthcare organisation with 47 employees and revenues of $1.5 million and many others.
Contact us if you need a completed and verified list of companies using RLDatix Optima, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RLDatix Optima customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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KYN | Healthcare | 47 | $2M | United Kingdom | RLDatix | RLDatix Optima | Workforce Scheduling | 2025 | n/a |
In 2025, KYN implemented RLDatix Optima as its Workforce Scheduling platform. KYN operates luxury residential care homes focused on person centred care, and the deployment was initiated as part of a strategic workforce review to strengthen rostering and shift coordination across its care sites.
The implementation configured automated, rules based roster generation to enforce compliance and support fair shift allocation, and it deployed real time dashboards to replace manual tracking and enable responsive coordination. RLDatix Optima was configured with the Loop staff mobile functionality so caregivers and operational staff can manage shifts and availability directly, improving staff engagement and schedule flexibility.
Integrations were implemented between RLDatix Optima and KYN’s HR, payroll, and time and attendance systems to remove duplication and streamline data flows for payroll reconciliation and attendance tracking. Operational coverage focuses on care delivery functions, rostering managers, and front line teams responsible for resident care and daily shift fulfilment.
Governance changes accompanied the rollout, with revised roster rules, compliance checkpoints, and manager level dashboards to support operational oversight and rules based scheduling. The stated outcomes for the RLDatix Optima Workforce Scheduling implementation include smarter scheduling, live visibility, reduced agency reliance, and improved staff engagement through the Loop app.
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Shropshire Community Health NHS Trust | Healthcare | 1783 | $152M | United Kingdom | RLDatix | RLDatix Optima | Workforce Scheduling | 2025 | n/a |
In 2025 Shropshire Community Health NHS Trust implemented RLDatix Optima as part of a Workforce Scheduling initiative to modernise community nursing across Shropshire, beginning with an initial rollout to 300 community nurses. The deployment responds to a strategic shift to deliver more care in patients homes and local communities while addressing the growing complexity of community service planning and clinician allocation.
The implementation centers on RLDatix Optima’s eCommunity intelligent scheduling capabilities, including skills based rostering, automated route aware allocations, personalised care planning, continuity of care workflows, real time visibility, and embedded reporting for actionable insights. Configuration work focused on aligning nurse competencies to patient needs, automating repetitive scheduling decisions, and exposing operational dashboards to clinical and service leads to support day to day planning.
Operational coverage targets community nursing services across the Trust, with the first phase scoped to 300 clinicians and extending planning and coordination across district teams. The roll out builds on the Trusts prior embedding of Allocate Optima, leveraging existing workforce practices while introducing eCommunity data sharing and visibility to reduce manual planning and travel inefficiencies for community visits.
Governance and rollout follow a phased service model with clinical and operational stakeholders driving adoption, and configuration governance to manage care plan templates, skill matrices, and scheduling rules. The Trust expects outcomes described in the implementation narrative such as increased time for direct patient care, improved continuity and personalised care planning, reduced administrative burden, and enhanced staff wellbeing through more transparent workloads, with operational oversight provided by RLDatix reporting tools.
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Southern Cross Care (NSW & ACT) | Leisure and Hospitality | 2100 | $152M | Australia | RLDatix | RLDatix Optima | Workforce Scheduling | 2023 | n/a |
In 2023, Southern Cross Care (NSW & ACT) implemented RLDatix Optima as its Workforce Scheduling solution to modernize workforce management across aged care operations. The deployment of RLDatix Optima targets eRostering and scheduling consistency across more than 50 locations in New South Wales and the Australian Capital Territory, with explicit goals to improve productivity, ensure safe staffing and deliver fair and inclusive rosters.
The implementation configures RLDatix Optima eRostering capabilities alongside RLDatix SafeCare to provide rostering, shift allocation and real time staffing controls. Functional modules implemented include automated roster generation, skills and qualification alignment, and safe staffing monitoring to support residential safety and AN-ACC compliance, reflecting standard Workforce Scheduling operational workflows.
Integrations were provisioned to exchange operational and reporting data using Allocate Data Exchange, providing reportable data in a rapid connection model. Physical access and time capture was integrated using touch free facial recognition devices for clocking in and out, with biometric temperature checks applied at time of clock in to add an additional layer of workforce and residential safety.
Operational governance emphasizes replacing manual, resource heavy processes with a simplified, integrated model that centralizes roster governance and staffing oversight across clinical and operational teams. The program explicitly links RLDatix Optima Workforce Scheduling to improved roster fairness, stronger safe staffing controls through SafeCare, and enhanced reporting and visibility via Allocate Data Exchange and biometric time capture.
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Healthcare | 743 | $85M | Australia | RLDatix | RLDatix Optima | Workforce Scheduling | 2019 | n/a |
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