List of Robotack Loyalty System Customers
Amman, n/a,
Jordan
Since 2010, our global team of researchers has been studying Robotack Loyalty System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Robotack Loyalty System for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Robotack Loyalty System for Customer Loyalty include: Umniah, a Jordan based Communications organisation with 1400 employees and revenues of $700.0 million, Dunkin Saudi Arabia, a Saudi Arabia based Leisure and Hospitality organisation with 7000 employees and revenues of $400.0 million, Capital Bank of Jordan, a Jordan based Banking and Financial Services organisation with 1200 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Robotack Loyalty System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Robotack Loyalty System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Capital Bank of Jordan | Banking and Financial Services | 1200 | $300M | Jordan | Robotack | Robotack Loyalty System | Customer Loyalty | 2023 | n/a | In 2023, Capital Bank of Jordan implemented the Robotack Loyalty System. The Robotack Loyalty System, built on Robotack's RoboCard digital loyalty platform, was provisioned to run the bank's customer rewards and engagement program in Jordan within CRM and marketing operations, aiming to digitize rewards, enable QR and WhatsApp enrollment and improve customer retention. The implementation focused on the RoboCard loyalty module for member enrollment, points issuance and redemption, and campaign management, with configuration of QR code and WhatsApp enrollment journeys and digital rewards delivery. Functional capabilities deployed included customer profile and segmentation, a points ledger and redemption rules engine, and marketing campaign orchestration consistent with Customer Loyalty platforms. Operational coverage targeted retail customer engagement and the bank's CRM and marketing teams across Jordan, integrating loyalty workflows into digital touchpoints and customer engagement channels. Governance included establishing rewards issuance and redemption controls, campaign approval workflows and operational procedures for QR and WhatsApp enrollment, and the vendor notes outcomes of digitized rewards, enabled QR and WhatsApp enrollment and improved customer retention. | |
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Dunkin Saudi Arabia | Leisure and Hospitality | 7000 | $400M | Saudi Arabia | Robotack | Robotack Loyalty System | Customer Loyalty | 2023 | n/a | In 2023, Dunkin Saudi Arabia implemented the Robotack Loyalty System to digitize stamp and points programs across its Saudi operations. The Robotack Loyalty System is categorized as Customer Loyalty and is used to drive repeat visits via QR-based enrollment and automated messaging workflows. Module usage such as RoboCard / loyalty is inferred from Robotack's public client list rather than a published Dunkin-specific case study. The deployment targets customer engagement and CRM functions within marketing and store operations across Dunkin's Saudi network. Deployment emphasizes digital loyalty capabilities, including stamp and points tracking, QR code issuance, and campaign orchestration through automated messaging. Configuration includes centralized campaign management and rule engines to enforce stamp and points logic while enabling localized offers at the store level. Operational coverage is Dunkin Saudi Arabia and the implementation details are drawn from Robotack's vendor roster rather than a Dunkin published case study. | |
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Umniah | Communications | 1400 | $700M | Jordan | Robotack | Robotack Loyalty System | Customer Loyalty | 2023 | n/a | In 2023 Umniah implemented Robotack Loyalty System to support its Customer Loyalty and marketing campaigns in Jordan. The deployment focused on customer engagement and retention use cases for Umniah's consumer base, aligning the Robotack Loyalty System with the operator's commercial marketing agenda. The implementation configured Robotack's campaign orchestration and rewards capabilities to run targeted WhatsApp and SMS promotions and to issue QR based rewards redemptions. Functional workflows emphasized customer enrollment, segmentation driven campaign targeting, rewards issuance and QR code verification as the primary engagement mechanics. Architecturally the solution was provisioned as a vendor delivered engagement platform that interfaces with messaging channels for WhatsApp and SMS and supports QR code lifecycle management for rewards delivery and redemption. Operational coverage centered on marketing and customer operations teams across Umniah's Jordan footprint, with the Robotack Loyalty System serving as the execution layer for multichannel promotions. Governance was structured around marketing operations and campaign approval workflows, including segmentation rules, promotional validity controls and redemption policies to standardize campaign launches and reward fulfillment. The implementation narrative ties Umniah Robotack Loyalty System Customer Loyalty to marketing, customer engagement and rewards operations without documenting measurable outcomes in the available source material. |
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