List of ROGER365.io Contact Center Customers
Delft, 2628 XG,
Netherlands
Since 2010, our global team of researchers has been studying ROGER365.io Contact Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ROGER365.io Contact Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ROGER365.io Contact Center for Call Center include: Driessen Groep Netherlands, a Netherlands based Professional Services organisation with 750 employees and revenues of $200.0 million, Quooker, a Netherlands based Manufacturing organisation with 550 employees and revenues of $120.0 million, Axi, a Belgium based Professional Services organisation with 146 employees and revenues of $20.0 million, Conxion, a Belgium based Professional Services organisation with 100 employees and revenues of $10.0 million, Hanssens Beyond Belgium, a Belgium based Communications organisation with 30 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using ROGER365.io Contact Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ROGER365.io Contact Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Axi | Professional Services | 146 | $20M | Belgium | ROGER365.io | ROGER365.io Contact Center | Call Center | 2024 | Hanssens Beyond Belgium |
In 2024, AXI implemented ROGER365.io Contact Center as a Call Center deployment running on Microsoft Teams, positioning the application to centralize reception numbers and modernize inbound contact handling for its CRM and customer service operations. The rollout was executed by Hanssens Beyond Belgium and targeted reception and customer service workflows across Belgium and the Netherlands.
The implementation configured ROGER365.io Contact Center with centralized telephony provisioning, inbound call routing and queue management, agent status tracking, and custom reporting. After-hours handling workflows were implemented using Power Automate, and CRM connectors were configured to surface customer context for agents and to drive automated post-call processes.
Operational coverage focused on reception and CRM/customer service teams in Belgium and the Netherlands, with the platform running natively on Microsoft Teams to leverage presence and unified communications. Hanssens Beyond Belgium led a smooth phased rollout, including agent onboarding and status governance to align operational behavior with contact handling expectations.
Governance changes included formalized agent-status policies and reporting cadence to support government SLAs, and custom reporting dashboards were delivered to monitor service levels and queue performance. The deployment improved reliability, reduced wait times, and introduced live agent-status visibility and bespoke reports to meet the stated compliance and operational requirements.
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Conxion | Professional Services | 100 | $10M | Belgium | ROGER365.io | ROGER365.io Contact Center | Call Center | 2024 | n/a |
In 2024, Conxion implemented ROGER365.io Contact Center on their website. The deployment uses ROGER365.io Contact Center, a Call Center application, to centralize customer service and web-based contact handling for the Belgium professional services firm.
The implementation emphasizes web-embedded contact routing and browser-based agent interfaces typical of Call Center platforms, including automatic call distribution, interactive voice response and web chat capabilities to manage inbound inquiries. Configuration work focused on agent roles, skill-based routing and operational reporting dashboards to support service desk and sales support functions across Conxion's customer-facing teams.
Operational rollout was executed as a site-facing, web-embedded deployment on Conxion's public site, with staged agent onboarding and workflow configuration to align contact queues and escalation paths. Governance centered on role-based access, queue management and reporting workflows to instrument daily operations, and ROGER365.io Contact Center is positioned as Conxion's primary Call Center application for customer service.
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Driessen Groep Netherlands | Professional Services | 750 | $200M | Netherlands | ROGER365.io | ROGER365.io Contact Center | Call Center | 2024 | interstellar |
In 2024, Driessen Groep Netherlands implemented ROGER365.io Contact Center on Microsoft Teams to deliver an intuitive, centrally managed contact center for its HR and recruitment and public-sector services in the Netherlands. The deployment established ROGER365.io Contact Center as the primary Call Center application for agent interactions and centralized administration across those business functions.
Configuration work focused on Teams-native agent experience, centralized administration, contact routing and queue management, and standard call handling workflows aligned with Call Center operational practices. The implementation emphasized usability for staff through an integrated agent console and administrative dashboards, consistent with contact center capability expectations.
The project was partner-led with Interstellar and delivered a fast rollout that provided immediate usability for staff and reduced operational overhead. The implementation created a single platform intended to support future client-data integrations and expansion, positioning ROGER365.io Contact Center for broader operational integration.
Governance and operational changes included centralized management of telephony configuration and standardized call handling processes for HR/recruitment and public-sector teams in the Netherlands. Interstellar’s delivery model handled configuration and rollout coordination, enabling Driessen Groep Netherlands to operationalize the new Call Center platform rapidly while streamlining ongoing management.
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Communications | 30 | $5M | Belgium | ROGER365.io | ROGER365.io Contact Center | Call Center | 2024 | n/a |
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Manufacturing | 550 | $120M | Netherlands | ROGER365.io | ROGER365.io Contact Center | Call Center | 2023 | interstellar |
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