List of RR Donnelley for Print and Mail Customers

RR Donnelley

35 West Wacker Drive,
Chicago, 60601, IL,
United States

https://www.rrd.com/

1 312-326-8000

Professional Services

33000

$6.3B

Since 2010, our global team of researchers has been studying RR Donnelley for Print and Mail customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased RR Donnelley for Print and Mail for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using RR Donnelley for Print and Mail for Professional Services include: CVS, a United States based Healthcare organisation with 300000 employees and revenues of $378.96 billion, JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion, Kroger, a United States based Retail organisation with 409000 employees and revenues of $147.12 billion, AT&T, a United States based Communications organisation with 146040 employees and revenues of $122.43 billion and many others.

Contact us if you need a completed and verified list of companies using RR Donnelley for Print and Mail, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The RR Donnelley for Print and Mail customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Abercrombie & Fitch	Retail	31700	$4.3B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2016	n/a	In 2016, Abercrombie & Fitch engaged RR Donnelley for Print and Mail under the Professional Services category to manage print fulfillment and billing operations. The engagement covered billing projects for Abercrombie across commercial print plants throughout the United States, with a focus on ISM billing workflows and plant level invoicing. Operational execution centered on billing and invoicing managed in the Worldwide Customer Service System WCSS, with implemented workflows for invoice generation, exception handling, and credit processing. Functional capabilities included shipped not billed reconciliation, status 64 investigation, PFS audit support, open order resolution, and use of Credit and Quality Tracking to expedite credits. The implementation ingested plant report streams such as shipped not billed and plant hold reports into centralized billing operations and relied on weekly coordination calls among project managers to resolve missing invoice information. Process orchestration emphasized escalation paths for missing data, audit trails on invoice adjustments, and coordination between ISM billing teams and print plant operations. Governance was operationalized through weekly conference calls, issue escalation, and project manager led process improvements, with billing specialists driving invoicing requirements and exception investigations. The program delivered results to meet customer expectations and maintained a reduced volume of jobs not billed while expediting customer credits through Credit and Quality Tracking.
Ace Hardware	Retail	12500	$9.5B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2016	n/a	In 2016 Ace Hardware engaged RR Donnelley for Print and Mail as a Professional Services engagement to support retail marketing, creative and promotional fulfillment. RR Donnelley for Print and Mail delivered vendor-managed print production and mail fulfillment combined with creative services to support Ace Hardware marketing programs for B2C, B2B and new business initiatives. The engagement included hands-on art direction, concepting, creative design, client presentations, print and trade show collateral production, and the redesign of monthly Ace Rewards direct mail and email promotions. Functional capabilities implemented covered creative asset development, campaign layout and production specifications, print run management, mail list preparation and coordinated email creative for omnichannel campaigns. Operational coverage included work performed with Ace Hardware creative teams at Oak Brook, Illinois and extended to retail marketing channels, direct mail and email promotion workflows. The RR Donnelley for Print and Mail services were positioned to orchestrate campaign production across physical and digital touchpoints and to standardize creative deliverables for recurring promotions. Governance and process changes emerged from creative leadership and campaign redesign governance, with the Art Director role responsible for elevating brand look and approving high level designs and templates. The redesign of the monthly Ace Rewards direct mail and email promotions produced explicit outcomes reported by the client, including a 123 percent increase in ROI, an additional 100 million in direct sales attributed to omnichannel marketing, and a 27 percent increase in program membership.
Aetna Inc	Insurance	50000	$105.6B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2020	n/a	In 2020, Aetna Inc implemented RR Donnelley for Print and Mail in a Professional Services engagement to centralize print production and direct mail fulfillment for Aetna Healthcare. RR Donnelley for Print and Mail was positioned to manage Print on Demand operations, the release of back-orders tied to new or updated inventory, and coordination of client mailing files across marketing and fulfillment functions. Operational modules and capabilities focused on print production scheduling and manufacturing planning to assure optimum equipment utilization, inventory management for literature and kit components, and pick and pack fulfillment for literature orders. The service also covered product design coordination for digital and traditional print, assembly of kit contents, and compliance mail workflows consistent with Professional Services delivery for print and mailing orchestration. Integrations and operational coverage were executed through direct collaboration with the customer’s Marketing Team, outside vendors, and internal RR Donnelley teams to synchronize mailing schedules with media campaigns and to manage the timing of back-order releases when inventory updates arrived. The engagement included coordination with Sales and Pricing teams to negotiate contract rates and operational handling of client mailing files for campaign execution. Governance and process controls emphasized Production Team oversight, planning and implementation of manufacturing plans, and reporting of Quality Control outcomes to maintain ISO compliance. Day to day responsibilities documented for the engagement included inventory oversight, coordination of direct and compliance mail, and production scheduling aligned to Aetna Inc business objectives.
	Insurance	10706	$8.0B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2016	n/a
	Non Profit	7050	$565M	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2014	n/a
	Communications	146040	$122.4B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2014	n/a
	Banking and Financial Services	213207	$113.0B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2019	n/a
	Insurance	80	$8M	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2016	n/a
	Banking and Financial Services	87400	$20.5B	United Kingdom	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2016	n/a
	Retail	40000	$6.5B	United States	RR Donnelley	RR Donnelley for Print and Mail	Professional Services	2016	n/a

Showing 1 to 10 of 74 entries

Buyer Intent: Companies Evaluating RR Donnelley for Print and Mail

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating RR Donnelley for Print and Mail. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating RR Donnelley for Print and Mail for Professional Services include:

Astronomer, a United States based Professional Services organization with 250 Employees
Dakota Lithium, a United States based Manufacturing company with 30 Employees
High Mountain Transport, a United States based Transportation organization with 40 Employees

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