List of Sabre CrewTrac Customers
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United States
Since 2010, our global team of researchers has been studying Sabre CrewTrac customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sabre CrewTrac for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sabre CrewTrac for Workforce Scheduling include: Hawaiian Airlines, a United States based Transportation organisation with 7108 employees and revenues of $2.64 billion, PSA Airlines, a United States based Transportation organisation with 5000 employees and revenues of $1.50 billion, Endeavor Air, a United States based Transportation organisation with 5000 employees and revenues of $1.00 billion, Mesa Airlines, a United States based Transportation organisation with 2303 employees and revenues of $498.0 million and many others.
Contact us if you need a completed and verified list of companies using Sabre CrewTrac, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sabre CrewTrac customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Endeavor Air | Transportation | 5000 | $1.0B | United States | SABRE | Sabre CrewTrac | Workforce Scheduling | 2021 | n/a |
In 2021, Endeavor Air implemented Sabre CrewTrac for Workforce Scheduling to centralize crew rostering and operational scheduling for its flight crew population. The deployment targeted Endeavor Air crew operations and crew planning functions within the carrier's operational organization, aligning scheduling workflows with airline duty and rest requirements.
Sabre CrewTrac was configured to provide core Workforce Scheduling capabilities including roster management, pairing generation and assignment, bid and crew preference handling, duty and rest compliance rule enforcement, and roster publishing for operational crews. Configuration emphasized airline specific rule sets, roster templates, and schedule cycles to support crew bidding and monthly roster publication.
The implementation included a semi automated import process from FLICA and SkedPlus sources to populate CrewTrac rosters and historical assignments, preserving continuity of crew records during the transition. Rollout proceeded with phased validation inside crew operations and crew planning, with imported schedules validated by operational stakeholders prior to production cutover.
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Hawaiian Airlines | Transportation | 7108 | $2.6B | United States | SABRE | Sabre CrewTrac | Workforce Scheduling | 2023 | n/a |
In 2023, Hawaiian Airlines deployed Sabre CrewTrac for Workforce Scheduling. The deployment targeted flight operations and crew management across the carrier, supporting pilot and cabin crew rostering, duty assignments, and schedule visibility for a 7,108 employee airline.
Sabre CrewTrac was configured to support core Workforce Scheduling capabilities including roster generation, pairings management, availability and bid management, qualification and compliance checks, and schedule exception handling. Configuration emphasized rule based rostering, automated swap approval workflows, and crew notification channels to streamline daily crew assignment processes.
Integrations were implemented with operational system classes common to airline scheduling, including crew communications channels, dispatch feeds, and payroll and timekeeping interfaces to maintain roster to pay continuity. Data feeds for training status, qualifications, and duty logs were instrumented to preserve regulatory compliance and to drive near real time crew status visibility.
Governance established centralized scheduling ownership within flight operations, defined exception handling and approval authorities, and implemented change control for roster rules and fatigue management parameters. The rollout followed phased operational adoption with targeted training and configuration governance to embed Sabre CrewTrac into Hawaiian Airlines crew scheduling processes.
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Mesa Airlines | Transportation | 2303 | $498M | United States | SABRE | Sabre CrewTrac | Workforce Scheduling | 2016 | n/a |
In 2016 Mesa Airlines deployed Sabre CrewTrac as its primary Workforce Scheduling application for crew operations and tracking. Sabre CrewTrac is positioned to centralize crew rostering, pairing, and bid processes across the carrier, supporting operational decision making within Crew Operations and Flight Operations teams.
The implementation configured Sabre CrewTrac to handle core workforce scheduling capabilities common to the category, including automated pairings, rostering and bid management, crew tracking and assignment, and duty legality validation. Sabre CrewTrac was instrumented to feed crew status and assignment data into Mesa’s crew communication and self-service touchpoints to streamline day-to-day scheduling workflows.
Integrations were established between Sabre CrewTrac and Mesa’s portal and operational systems as surfaced in the company employee portal, including Office 365 Email for notifications, Citrix for application access, CrewWeb and CrewWeb Flight Releases formerly FTWeb for crew self-service and flight release publishing, CrewPay for payroll interfaces, Cargo OPS for operational notices, ADP Self Service Portal and ADP Recruiting Management for HR and crew records, Oracle and ADP Enterprise for enterprise HR and payroll reconciliation, FLICA for training or check documentation, Employee Verification and Comply365 for compliance content and contractor management. The application was accessible via the Mesa employee portal URL and integrated into the wider operational toolchain to maintain crew data consistency across systems.
Governance was structured around Crew Operations with operational handoffs to HR and Payroll functions, using the integrations to align scheduling outputs with ADP and Oracle recordkeeping and with Comply365 for compliance workflows. Rollout emphasized operational orchestration, centralized rostering ownership, and integration checkpoints to ensure crew schedules and flight releases propagated to crew-facing systems such as CrewWeb and CrewPay.
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Transportation | 5000 | $1.5B | United States | SABRE | Sabre CrewTrac | Workforce Scheduling | 2012 | n/a |
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Buyer Intent: Companies Evaluating Sabre CrewTrac
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