List of Salesforce OmniStudio Customers
San Francisco, 94105, CA,
United States
Since 2010, our global team of researchers has been studying Salesforce OmniStudio customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce OmniStudio for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce OmniStudio for Apps Development include: Humana, a United States based Insurance organisation with 65680 employees and revenues of $117.76 billion, State of Rhode Island, a United States based Government organisation with 10426 employees and revenues of $13.11 billion, Blue Cross Blue Shield of Massachusetts, a United States based Insurance organisation with 4000 employees and revenues of $9.70 billion, Telecom Argentina, a Argentina based Communications organisation with 21562 employees and revenues of $882.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesforce OmniStudio, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce OmniStudio customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Cross Blue Shield of Massachusetts | Insurance | 4000 | $9.7B | United States | Salesforce | Salesforce OmniStudio | Apps Development | 2021 | n/a |
In 2021, Blue Cross Blue Shield of Massachusetts implemented Salesforce OmniStudio as a core element of an Apps Development program to standardize digital enrollment and payer workflows. The deployment sits alongside multiple Salesforce instances serving several thousand users, reflecting a multi-instance architecture tied to enterprise Salesforce Health Cloud deployments and analytic tooling.
Salesforce OmniStudio was configured to drive Individual and small group shop buy and enroll flows, and it supported Medicare shop buy and enroll use cases. The broader implementation surface included Salesforce Health Cloud components for Provider Network Management, Member Contact and Service Center functionality, Group Sales Harmonization, Sales and Service clouds, Tableau CRM, and a range of AppExchange products, as well as Net Zero Cloud for carbon emissions management.
Operational coverage spanned payor business functions including Individual, Small and Large group operations, Medicare, provider contracting and networking, broker portals, sales, service, and member contact centers. The program referenced Payor Solutions built on the Salesforce platform and maintained integrations between Salesforce OmniStudio driven orchestration and Health Cloud records, with explicit emphasis on broker portal and provider modernization projects.
Governance and delivery were centralized through a Salesforce Center of Excellence and Enterprise Delivery organization, led by a director responsible for architecture, governance, compliance, and vendor and partner management. A dedicated Maintenance and Enhancement team was accountable for ongoing user adoption, support, training, architectural design, custom development, enhancements, upgrades, data integrity, conversions, release updates, and analytics, while a cross-functional delivery team of architects, platform developers, consultants, administrators, DevOps and quality engineers executed the roadmap.
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Humana | Insurance | 65680 | $117.8B | United States | Salesforce | Salesforce OmniStudio | Apps Development | 2020 | n/a |
In 2020, Humana implemented Salesforce OmniStudio as part of a broader Salesforce platform program that also included Salesforce Health Cloud. The deployment targeted a unified member and patient 360, accelerated care coordination, and the launch of a HIPAA-compliant digital pharmacy for operations in the United States, with the Salesforce OmniStudio implementation recorded under the Apps Development category.
The implementation used Salesforce Industries and platform components to assemble guided workflows and member-facing experiences, leveraging Salesforce Health Cloud for the clinical and member data model. Functional capabilities implemented included a consolidated member/patient 360 profile, workflow-driven care coordination orchestration, and a digital pharmacy front end and transaction flow, all configured using platform tooling for rapid iteration and UI composition.
Integrations were centered on the Salesforce platform, tying Health Cloud records to the guided workflow and member experience layers built with Salesforce OmniStudio and related Salesforce platform capabilities. Operational scope spanned care coordination teams, pharmacy operations, and member services across the United States, with the solution surfacing unified member data to those business functions.
Governance emphasized HIPAA compliance and platform security controls as part of the rollout, aligning workflow changes with clinical and pharmacy operating processes. Reported outcomes from the program included faster care delivery and multi-million dollar security savings, reflecting both operational and security objectives achieved through the Salesforce OmniStudio driven Apps Development program.
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State of Rhode Island | Government | 10426 | $13.1B | United States | Salesforce | Salesforce OmniStudio | Apps Development | 2020 | n/a |
In 2020, the State of Rhode Island implemented Salesforce OmniStudio under the Apps Development category to rapidly provision cloud-based COVID-19 testing and contact-tracing systems. The initial deployment delivered an operational public health case management capability within weeks, reflecting a priority on quick time-to-live for testing and contact tracing workflows.
The Salesforce OmniStudio implementation emphasized rapid digital forms, guided data capture, and workflow orchestration to automate testing registration, case intake, and contact follow up. Configuration work concentrated on declarative form building, business process orchestration, and rule-driven routing, leveraging Apps Development capabilities to enable iterative changes without extensive custom code.
Operational scope focused on state public health operations and case management, enabling distributed teams to record test results and manage contact tracing processes via the cloud. Governance and rollout followed an agile phased approach to minimize time-to-live while aligning process ownership with health agency operators, with configuration and workflow control maintained within Salesforce OmniStudio.
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Communications | 21562 | $882M | Argentina | Salesforce | Salesforce OmniStudio | Apps Development | 2020 | n/a |
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Buyer Intent: Companies Evaluating Salesforce OmniStudio
- ITT, a United States based Manufacturing organization with 10600 Employees
- Whitley Penn, a United States based Professional Services company with 70 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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