List of Sandwai Customers
Varsity Lakes, 4227, QLD,
Australia
Since 2010, our global team of researchers has been studying Sandwai customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sandwai for Home Care Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sandwai for Home Care Management include: Benetas, a Australia based Healthcare organisation with 1954 employees and revenues of $140.0 million, Chorus, a Australia based Non Profit organisation with 700 employees and revenues of $32.0 million, Crowley Care Services, a Australia based Non Profit organisation with 200 employees and revenues of $22.0 million, Aquamarine Personalised Home Care Australia, a Australia based Healthcare organisation with 400 employees and revenues of $18.0 million, Valmar Australia, a Australia based Non Profit organisation with 300 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Sandwai, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aquamarine Personalised Home Care Australia | Healthcare | 400 | $18M | Australia | Sandwai | Sandwai | Home Care Management | 2019 | n/a |
In 2019, Aquamarine Personalised Home Care Australia implemented Sandwai for Home Care Management. The deployment supports scheduling, rostering and real-time mobile rosters to coordinate in-home aged and disability care across the Gold Coast and New South Wales.
Implementation centers on Sandwai's scheduling and rostering capabilities, with configuration to manage recurring and ad hoc shifts, mobile roster distribution and shift reporting to support staff compliance. The use of real-time mobile rosters indicates a centralized roster orchestration architecture delivering timely updates to field staff devices. This aligns Sandwai with core Home Care Management functions of workforce scheduling, attendance visibility and compliance support.
Integrations are not named in the testimonial, so the implementation is described as operationally integrated with mobile workforce endpoints and field rostering workflows rather than specific third-party platforms. Operational scope includes clinical and care delivery teams, scheduling coordinators and rostering managers across Aquamarine's sites in the Gold Coast and New South Wales. The vendor notes Aquamarine has used Sandwai for over five years, which supports the 2019 start year.
The vendor cites improvements in operational efficiency and staff compliance as outcomes from the Sandwai deployment. Governance emphasis focused on roster accuracy and mobile distribution to field staff, shaping operational workflows for scheduling and compliance monitoring.
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Benetas | Healthcare | 1954 | $140M | Australia | Sandwai | Sandwai | Home Care Management | 2020 | n/a |
Benetas implemented Sandwai in 2020 to support Home Care Management, adopting the application as its primary electronic timekeeping, rostering and scheduling platform for Australian home care operations. Sandwai was positioned to support core business functions including rostering, time and attendance capture, visit scheduling and the production of payroll-ready timesheet data, linking care delivery to payroll workflows.
Sandwai was configured to enforce award interpretation, taxation and superannuation rules and to produce exports consumable by payroll teams, reflecting Benetas requirements for extensive payroll processing expertise and project delivery against deadlines. The implementation treated Sandwai as the operational timekeeping system, comparable to Kronos in function, and aligned system configuration to established payroll processing and compliance terminology.
Governance focused on restructuring rostering and payroll workflows, establishing change management ownership and assigning payroll subject matter experts to manage award rules and statutory obligations. Operational coverage prioritized payroll, HR-linked rostering and frontline home care scheduling across Benetas service lines in Australia, with Sandwai serving as the central Home Care Management application for timekeeping and workforce orchestration.
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Chorus | Non Profit | 700 | $32M | Australia | Sandwai | Sandwai | Home Care Management | 2021 | n/a |
In 2021, Chorus implemented Sandwai to manage core Home Care Management operations. Chorus is an Australian nonprofit with approximately 700 employees and AUD 32,000,000 in revenue, and the deployment targeted scheduling and frontline care coordination.
The Sandwai implementation centered on schedule optimisation and rostering capabilities common to Home Care Management platforms, with configuration of scheduling rules, workforce availability, and mobile workforce tasking to reduce travel time and accelerate customer onboarding. Sandwai was used to instrument daily rostering, route-aware scheduling, and client appointment workflows to support care coordinators and field staff.
Operational coverage focused on Chorus service delivery teams, care coordinators, field carers, and finance stakeholders responsible for capacity planning and customer intake. Business functions impacted included operations, service delivery, scheduling, and customer onboarding workflows, with Sandwai serving as the system of record for appointment schedules and workforce assignments.
The rollout prioritized schedule optimisation and onboarding workflows, with Chorus leadership monitoring scheduling outcomes and customer intake throughput. As stated by Ryan Chapman CFO and Strategic Coach Chorus, Sandwai "really helped us on a number of key areas, especially around schedule optimisation it really saved travel time and through that, get more customers onboarded, enabling us to support more customers in a day which is what this is really all about".
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Crowley Care Services | Non Profit | 200 | $22M | Australia | Sandwai | Sandwai | Home Care Management | 2024 | n/a |
In 2024, Crowley Care Services implemented Sandwai as its Home Care Management application to centralize rostering and client care operations. The deployment followed the retirement of Telstra Health software on 1 April 2024, and Crowley Home Care delivered training and IT support to staff to stabilize the cutover.
Sandwai was configured to manage core Home Care Management functions including staff rostering, client records and documentation, medication and preference tracking, real time status updates from mobile devices, and operational reporting. The implementation emphasizes mobile-first workflows so staff update client status and report changes in condition in real time, enabling Case Officers and the Clinical Team to triage issues more quickly as part of standard care coordination.
Integrations explicitly in use include automated travel allocation based on Google Maps for route and ETA calculations, and the platform is supported by Sandwai as an Australian based vendor currently developing a client-facing mobile app. Operational coverage centers on the Crowley Home Care team, care staff, Case Officers and the Clinical Team, with published staff rosters released two weeks in advance and clients and carers notified of schedule and staff assignments through the new system.
Governance and workflow changes were codified during rollout, including the two-week published rostering policy, guidance that staff may arrive five to ten minutes outside commencement times due to automated travel calculations, and a client change request process routed through Case Officers for permanent schedule changes. Crowley reports that Sandwai helps roster and keep track of people served, supports access to support plans and medical history, and offers robust reporting features for service insight, while a client app is planned to improve real time visibility for clients and carers.
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St Carthage's Community Care | Non Profit | 100 | $7M | Australia | Sandwai | Sandwai | Home Care Management | 2023 | n/a |
In 2024, St Carthages Community Care implemented Sandwai for Home Care Management. Deployment covered HCP, CHSP and NDIS service lines to centralize scheduling, rostering, claiming and mobile workforce communications for a 60 person Australian provider.
Sandwai was configured to manage scheduling and rostering workflows, claims processing and mobile workforce communications, with SCHADS award rules encoded in the system to enforce pay and rostering compliance. A custom cost centre export was developed to support complex funding reporting requirements across multiple funding streams.
Operational integrations included export of SCHADS award rule outputs into payroll via a payroll export and generation of funding exports for finance teams, aligning operational scheduling and claiming data with payroll processes. The implementation supported field staff through mobile communications and centralized claiming across HCP, CHSP and NDIS workflows.
Governance centered on award rule configuration and export workflow controls, with a program line rollout across services. The project was delivered on time and St Carthages reported positive post go live support from Sandwai.
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Non Profit | 300 | $12M | Australia | Sandwai | Sandwai | Home Care Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Sandwai
- Inviare Group, a United States based Leisure and Hospitality organization with 440 Employees
- Cook's Body Works, a Australia based Manufacturing company with 120 Employees
- Mercy Health Australia, a Australia based Non Profit organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Inviare Group | Leisure and Hospitality | 440 | $110M | United States | 2026-03-11 | |
| Cook's Body Works | Manufacturing | 120 | $15M | Australia | 2026-01-14 | |
| Mercy Health Australia | Non Profit | 100 | $10M | Australia | 2025-07-31 | |
| Professional Services | 20 | $2M | Australia | 2025-06-27 | ||
| Professional Services | 30 | $3M | Australia | 2025-04-11 | ||
| Non Profit | 3883 | $256M | Australia | 2024-11-14 | ||
| Professional Services | 200 | $30M | France | 2024-10-15 |