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List of SAP Customer Checkout POS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Calida Switzerland Retail 1900 $254M Switzerland SAP SAP Customer Checkout POS Point Of Sale 2023 consenso Consulting
In 2023 Calida Switzerland commissioned consenso Consulting to implement SAP Customer Checkout POS across nearly 100 own stores in six European countries. The rollout was focused on standardizing Point Of Sale operations, supporting loyalty integration, and aligning receipt output with local fiscal rules. The implementation configured SAP Customer Checkout POS to centralize register configuration, localize receipt templates by country, and enable loyalty-server connectivity for customer identification and rewards validation. Workstreams leveraged core Point Of Sale capabilities for transaction processing, peripheral management, and store level configuration to reduce operational complexity at the tills. Integrations included connectivity to Calida's centralized business intelligence platform and a loyalty server to consolidate transaction and customer data for reporting and campaign orchestration. The pilot went live in March 2024 with full rollout completed by November 2024 across the six-country store footprint. consenso Consulting led the phased rollout and collaborated with retail operations to restructure POS governance and standardize checkout workflows across sites. The project delivered explicitly stated outcomes of reduced POS complexity and enabled centralized BI reporting and loyalty-server connectivity.
FC Bayern Munich Leisure and Hospitality 1000 $854M Germany SAP SAP Customer Checkout POS Point Of Sale 2018 n/a
In 2018, FC Bayern Munich implemented SAP Customer Checkout POS at the Allianz Arena as its stadium Point Of Sale solution to manage food, beverage and merchandise operations. The deployment supports match day retail and concessions workflows, processing around 50,000 transactions on match days in Munich, Germany. SAP Customer Checkout POS was configured to handle core point-of-sale functions across the stadium, including transaction capture for food, beverage and merchandise sales, and real-time sales and inventory visibility for store level operations. Functional capabilities emphasize fast transaction processing and centralized sales reporting to support queue management and onsite retail operations. The solution is integrated with the club's SAP landscape to synchronize sales and inventory data in real time, enabling centralized visibility for inventory reconciliation and replenishment planning. Operational scope covers concession stands, kiosks and team stores across the Allianz Arena, aligning retail and concessions business functions under a single transactional backbone. Governance focused on stadium retail and concessions processes, with operational ownership residing in match day retail and merchandise teams. Outcomes cited include improved queue times and an enhanced fan experience through faster checkout and consolidated inventory visibility, while the implementation scaled to stadium peak volumes without reported changes to prior backend systems.
Leica Camera United States Manufacturing 120 $30M United States SAP SAP Customer Checkout POS Point Of Sale 2023 n/a
Leica Camera United States implemented SAP Customer Checkout POS in 2023 as its Point Of Sale solution for retail transactions at the Washington D.C. flagship store. The deployment was part of SAP's U.S. rollout of Customer Checkout in 2023 and focused on front of store transaction processing and integration with corporate back office workflows. SAP Customer Checkout POS was configured to handle point of sale transactions, payment capture, receipt handling, and transaction posting workflows. Configuration emphasized register level item and pricing management, payment method routing, and automated transaction formatting for downstream posting into the ERP. The implementation integrated real time sales tax calculation via Avalara and posted sales into Leica's SAP ERP, delivering automated tax handling and seamless transfer of transactions to the ERP system. Rollout governance aligned register configuration, tax automation rules, and ERP posting mappings to ensure consistent retail to finance data flows as part of the broader U.S. deployment.
SAP Garden Leisure and Hospitality 5800 $1.3B Germany SAP SAP Customer Checkout POS Point Of Sale 2024 n/a
In 2024, SAP Garden implemented SAP Customer Checkout POS for Point Of Sale to consolidate fan-facing commerce across the new Munich arena. The deployment supports matchday sales for a venue that hosts up to 11,500 hockey and basketball fans, and it was conceived as part of a unified digital platform developed through collaboration among SAP, Red Bull Munich, and FC Bayern Basketball using design thinking workshops and startup ecosystem input. SAP Customer Checkout POS was configured to enable mobile ordering, cashless payments, real-time stock updates, and loyalty management for the Red Bull Munich CheckBack program. The implementation links point of sale transaction handling with loyalty reward issuance and mobile order fulfillment, and it supports seat-level service scenarios by tying order and fulfillment workflows to the venue seating model and mobile ticketing experience. Architecturally the solution is embedded in SAP’s platform stack, using SAP Business Technology Platform as the integration and analytics backbone. SAP Integration Suite provides bidirectional data flows between SAP Customer Checkout POS and enterprise systems including SAP S/4HANA for revenue tracking, while SAP Analytics Cloud consumes sales and inventory feeds to produce matchday dashboards. SAP Customer Identity and Access Management provides real-time authentication across ticketing, mobile ordering, and in-arena purchases to maintain consistent fan identity and consent profiles. Governance and operational rollout emphasized cross-functional alignment between ticketing, merchandise, and catering operations, with process definitions originating from joint workshops and a central data model on SAP BTP. The integrated setup supports streamlined ticket purchasing through SAP Event Ticketing and delivers operational benefits that are explicitly described as mobile ordering convenience and reduced queuing through cashless payments and live stock visibility. Future reporting enhancements are planned through participation in SAP Analytics Cloud pilots with Joule and the video data stories feature, which will extend matchday reporting formats.
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FAQ - APPS RUN THE WORLD SAP Customer Checkout POS Coverage

SAP Customer Checkout POS is a Point Of Sale solution from SAP.

Companies worldwide use SAP Customer Checkout POS, from small firms to large enterprises across 21+ industries.

Organizations such as SAP Garden, FC Bayern Munich, Calida Switzerland and Leica Camera United States are recorded users of SAP Customer Checkout POS for Point Of Sale.

Companies using SAP Customer Checkout POS are most concentrated in Leisure and Hospitality, Retail and Manufacturing, with adoption spanning over 21 industries.

Companies using SAP Customer Checkout POS are most concentrated in Germany, Switzerland and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Customer Checkout POS across Americas, EMEA, and APAC.

Companies using SAP Customer Checkout POS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of SAP Customer Checkout POS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAP Customer Checkout POS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.