List of SAP Extended ECM Customers
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Since 2010, our global team of researchers has been studying SAP Extended ECM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Extended ECM for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Extended ECM for Enterprise Content Management include: Orica, a Australia based Oil, Gas and Chemicals organisation with 14000 employees and revenues of $5.42 billion, Cameron, a Schlumberger company, a United States based Oil, Gas and Chemicals organisation with 6000 employees and revenues of $2.30 billion, Tapal Tea, a Pakistan based Consumer Packaged Goods organisation with 500 employees and revenues of $160.0 million, Steel And Pipe Supply Company, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Extended ECM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cameron, a Schlumberger company | Oil, Gas and Chemicals | 6000 | $2.3B | United States | SAP | SAP Extended ECM | Enterprise Content Management | 2020 | Optima ECM Consulting |
In 2020, Cameron, a Schlumberger company, deployed SAP Extended ECM to modernize invoicing and Manufacturer’s Record Book generation and archiving. The deployment used SAP Extended ECM as an Enterprise Content Management platform to centralize document assembly and lifecycle controls for finance and quality control workflows.
Optima ECM Consulting led the implementation, configuring SAP Extended ECM modules for invoice management, MRB assembly workflows, and archival retention capabilities. Configuration work focused on automated MRB assembly orchestration, metadata indexing, and search optimization to support retrieval and compliance requirements.
Documents and MRBs were provisioned to be accessible through SAP and web interfaces, enabling finance and quality teams to retrieve records directly from SAP screens and a web portal. Operational coverage explicitly targeted finance and quality functions across Cameron operations in the United States, improving cross-functional document availability.
Governance and process changes formalized controlled assembly workflows for MRB production and invoice approval routing to enhance auditability and document control. The case study documents that SAP Extended ECM reduced MRB assembly time from four months to three weeks and enabled quality and finance teams to access documents via SAP and web interfaces.
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Orica | Oil, Gas and Chemicals | 14000 | $5.4B | Australia | SAP | SAP Extended ECM | Enterprise Content Management | 2019 | Chrome Consulting |
In 2019, Orica implemented SAP Extended ECM as part of its global 4S SAP transformation to centralize controlled documents across multiple business functions. The implementation leveraged OpenText Extended ECM for SAP Solutions to provide an Enterprise Content Management foundation that would span HR, procurement, asset management and manufacturing processes across Orica operations.
The deployment included explicit use of Extended ECM for SAP SuccessFactors and Extended ECM for Vendor Invoice Management, with configuration focused on controlled document capture, classification, and lifecycle handling within SAP-driven business processes. Functional capabilities implemented included vendor invoice document orchestration through VIM workflows, HR file management linked to SuccessFactors employee records, and document linkage to asset and work order records in asset management and manufacturing contexts.
Integrations were established directly with SAP SuccessFactors and SAP Vendor Invoice Management to embed content services into transactional and HR workflows. The operational scope covered 57 countries and centralized document handling into a single content plane, processing over 55,000 documents monthly, which consolidated document access and archival across global sites.
Governance and rollout followed a phased implementation approach with Chrome Consulting as the system integrator, enabling staged adoption and process standardization across regions. Outcomes documented in the source include a centralized Enterprise Content Management capability and reduced risk from duplicate and fraudulent invoices through VIM integration and centralized document controls.
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Steel And Pipe Supply Company | Distribution | 10 | $1M | United States | SAP | SAP Extended ECM | Enterprise Content Management | 2020 | Optima ECM Consulting |
In 2020, Steel And Pipe Supply Company implemented SAP Extended ECM by OpenText to centralize Mill Test Reports and Proof of Delivery documents. The SAP Extended ECM deployment provided Enterprise Content Management for logistics and document management workflows across shipping and quality processes.
The implementation configured SAP Extended ECM by OpenText to ingest and index Mill Test Reports, store Proof of Delivery documents, and manage document lifecycle and access controls. Functional capabilities implemented included barcode-driven capture of delivery paperwork and metadata indexing for retrieval. Centralized repository services supported auditability and logistics document management.
Optima ECM Consulting delivered the project and integrated Proof of Delivery documents with SAP deliveries using barcode linkage, reducing manual entry, improving quality control, and decreasing customer returns. Operational scope included shipping and returns handling, and governance established standardized retention and retrieval workflows to align document processing with logistics operations.
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Tapal Tea | Consumer Packaged Goods | 500 | $160M | Pakistan | SAP | SAP Extended ECM | Enterprise Content Management | 2019 | IBM |
In 2019, Tapal Tea planned to add SAP Extended ECM to its SAP landscape as a targeted Enterprise Content Management capability to support its SAP S/4HANA deployment. The initiative was positioned against a backdrop of 13 business departments, two production facilities, six warehouses across Pakistan, and a nationwide retail footprint serving some 128,000 stores, with the objective of improving information visibility across sales, manufacturing and supply chain operations.
SAP Extended ECM was described as an extension to SAP S/4HANA for structured archiving and document-centric processes, with explicit intent to enable more efficient data archiving and to support SAP Invoice Management by OpenText for SAP S/4HANA. As an Enterprise Content Management solution, SAP Extended ECM is framed to manage content lifecycle, link archived documents to S/4HANA business objects, and streamline invoice processing and retention policies, aligning content services with the company’s real-time operational dashboards.
The planned content management capability was designed to integrate with Tapal Tea’s SAP S/4HANA, SAP Solution Manager and SAP BusinessObjects BI environment, all of which were deployed on IBM infrastructure. The production architecture underpinning the SAP estate includes IBM Power Systems H922 servers running SUSE Linux Enterprise for SAP, IBM Storwize V7000 storage with mixed SAS and SSD tiers, and IBM Spectrum Protect for centralized backup and protection, with logical partitions provisioned for production, development, test and quality assurance workloads.
Governance and operational rollout emphasized enterprise-wide information access for decision making, with dashboards feeding real-time process and sales insight to employees and management across departments. IBM Systems Lab Services and GBM Pakistan collaborated with Tapal Tea’s IT team on infrastructure deployment and server replication, supporting the environment into which SAP Extended ECM would integrate, while reported business outcomes from the broader SAP on IBM program included improved data visibility, faster time-to-insight, and the ability to focus resources on high-performing products such as Danedar through enhanced analytics.
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