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List of SAP Extended ECM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cameron, a Schlumberger company Oil, Gas and Chemicals 6000 $2.3B United States SAP SAP Extended ECM Enterprise Content Management 2020 Optima ECM Consulting
In 2020, Cameron, a Schlumberger company, deployed SAP Extended ECM to modernize invoicing and Manufacturer’s Record Book generation and archiving. The deployment used SAP Extended ECM as an Enterprise Content Management platform to centralize document assembly and lifecycle controls for finance and quality control workflows. Optima ECM Consulting led the implementation, configuring SAP Extended ECM modules for invoice management, MRB assembly workflows, and archival retention capabilities. Configuration work focused on automated MRB assembly orchestration, metadata indexing, and search optimization to support retrieval and compliance requirements. Documents and MRBs were provisioned to be accessible through SAP and web interfaces, enabling finance and quality teams to retrieve records directly from SAP screens and a web portal. Operational coverage explicitly targeted finance and quality functions across Cameron operations in the United States, improving cross-functional document availability. Governance and process changes formalized controlled assembly workflows for MRB production and invoice approval routing to enhance auditability and document control. The case study documents that SAP Extended ECM reduced MRB assembly time from four months to three weeks and enabled quality and finance teams to access documents via SAP and web interfaces.
Orica Oil, Gas and Chemicals 14000 $5.4B Australia SAP SAP Extended ECM Enterprise Content Management 2019 Chrome Consulting
In 2019, Orica implemented SAP Extended ECM as part of its global 4S SAP transformation to centralize controlled documents across multiple business functions. The implementation leveraged OpenText Extended ECM for SAP Solutions to provide an Enterprise Content Management foundation that would span HR, procurement, asset management and manufacturing processes across Orica operations. The deployment included explicit use of Extended ECM for SAP SuccessFactors and Extended ECM for Vendor Invoice Management, with configuration focused on controlled document capture, classification, and lifecycle handling within SAP-driven business processes. Functional capabilities implemented included vendor invoice document orchestration through VIM workflows, HR file management linked to SuccessFactors employee records, and document linkage to asset and work order records in asset management and manufacturing contexts. Integrations were established directly with SAP SuccessFactors and SAP Vendor Invoice Management to embed content services into transactional and HR workflows. The operational scope covered 57 countries and centralized document handling into a single content plane, processing over 55,000 documents monthly, which consolidated document access and archival across global sites. Governance and rollout followed a phased implementation approach with Chrome Consulting as the system integrator, enabling staged adoption and process standardization across regions. Outcomes documented in the source include a centralized Enterprise Content Management capability and reduced risk from duplicate and fraudulent invoices through VIM integration and centralized document controls.
Steel And Pipe Supply Company Distribution 10 $1M United States SAP SAP Extended ECM Enterprise Content Management 2020 Optima ECM Consulting
In 2020, Steel And Pipe Supply Company implemented SAP Extended ECM by OpenText to centralize Mill Test Reports and Proof of Delivery documents. The SAP Extended ECM deployment provided Enterprise Content Management for logistics and document management workflows across shipping and quality processes. The implementation configured SAP Extended ECM by OpenText to ingest and index Mill Test Reports, store Proof of Delivery documents, and manage document lifecycle and access controls. Functional capabilities implemented included barcode-driven capture of delivery paperwork and metadata indexing for retrieval. Centralized repository services supported auditability and logistics document management. Optima ECM Consulting delivered the project and integrated Proof of Delivery documents with SAP deliveries using barcode linkage, reducing manual entry, improving quality control, and decreasing customer returns. Operational scope included shipping and returns handling, and governance established standardized retention and retrieval workflows to align document processing with logistics operations.
Tapal Tea Consumer Packaged Goods 500 $160M Pakistan SAP SAP Extended ECM Enterprise Content Management 2019 IBM
In 2019, Tapal Tea planned to add SAP Extended ECM to its SAP landscape as a targeted Enterprise Content Management capability to support its SAP S/4HANA deployment. The initiative was positioned against a backdrop of 13 business departments, two production facilities, six warehouses across Pakistan, and a nationwide retail footprint serving some 128,000 stores, with the objective of improving information visibility across sales, manufacturing and supply chain operations. SAP Extended ECM was described as an extension to SAP S/4HANA for structured archiving and document-centric processes, with explicit intent to enable more efficient data archiving and to support SAP Invoice Management by OpenText for SAP S/4HANA. As an Enterprise Content Management solution, SAP Extended ECM is framed to manage content lifecycle, link archived documents to S/4HANA business objects, and streamline invoice processing and retention policies, aligning content services with the company’s real-time operational dashboards. The planned content management capability was designed to integrate with Tapal Tea’s SAP S/4HANA, SAP Solution Manager and SAP BusinessObjects BI environment, all of which were deployed on IBM infrastructure. The production architecture underpinning the SAP estate includes IBM Power Systems H922 servers running SUSE Linux Enterprise for SAP, IBM Storwize V7000 storage with mixed SAS and SSD tiers, and IBM Spectrum Protect for centralized backup and protection, with logical partitions provisioned for production, development, test and quality assurance workloads. Governance and operational rollout emphasized enterprise-wide information access for decision making, with dashboards feeding real-time process and sales insight to employees and management across departments. IBM Systems Lab Services and GBM Pakistan collaborated with Tapal Tea’s IT team on infrastructure deployment and server replication, supporting the environment into which SAP Extended ECM would integrate, while reported business outcomes from the broader SAP on IBM program included improved data visibility, faster time-to-insight, and the ability to focus resources on high-performing products such as Danedar through enhanced analytics.
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FAQ - APPS RUN THE WORLD SAP Extended ECM Coverage

SAP Extended ECM is a Enterprise Content Management solution from SAP.

Companies worldwide use SAP Extended ECM, from small firms to large enterprises across 21+ industries.

Organizations such as Orica, Cameron, a Schlumberger company, Tapal Tea and Steel And Pipe Supply Company are recorded users of SAP Extended ECM for Enterprise Content Management.

Companies using SAP Extended ECM are most concentrated in Oil, Gas and Chemicals, Consumer Packaged Goods and Distribution, with adoption spanning over 21 industries.

Companies using SAP Extended ECM are most concentrated in Australia, United States and Pakistan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Extended ECM across Americas, EMEA, and APAC.

Companies using SAP Extended ECM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.

Customers of SAP Extended ECM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAP Extended ECM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Content Management.