List of SAP Fraud Management Customers
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Since 2010, our global team of researchers has been studying SAP Fraud Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Fraud Management for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Fraud Management for AML, Fraud and Compliance include: Nestle, a Switzerland based Consumer Packaged Goods organisation with 275000 employees and revenues of $102.77 billion, Vodafone Group, a United Kingdom based Communications organisation with 88780 employees and revenues of $43.89 billion, NN Group, a Netherlands based Insurance organisation with 11871 employees and revenues of $21.71 billion, Wipro, a India based Professional Services organisation with 230000 employees and revenues of $8.91 billion, Department of Human Services (DHS), a Australia based Government organisation with 2936 employees and revenues of $838.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Fraud Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The SAP Fraud Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Department of Human Services (DHS) | Government | 2936 | $838M | Australia | SAP | SAP Fraud Management | AML, Fraud and Compliance | 2016 | n/a |
In 2016, the Department of Human Services (DHS) implemented SAP Fraud Management as part of its AML, Fraud and Compliance capabilities. The SAP Fraud Management deployment was positioned within a hybrid environment that combined an IBM mainframe stack and a midrange SAP HANA platform, aligning fraud detection tooling with existing batch processing and data warehousing workflows.
The implementation of SAP Fraud Management focused on rule based risk detection and data matching, with development of new procedures and detection methods using SAP HANA Studio and the SAP Fraud Management application. Data ingestion and transformation work was executed through SAP Data Services into a Teradata and SAP HANA analytic layer, while Teradata SQL Assistant was used for investigative queries and ad hoc analysis.
Operational integration spanned mainframe and midrange systems, using IBM mainframe JCL, COBOL, and DB2 for legacy data processing alongside Teradata and SAP HANA for matching and analytics. The team ran weekly and quarterly data matching processes to reconcile DHS records with datasets from other government departments, and handled scheduled and ad hoc data requests from external agencies.
Governance and operational processes emphasized production support and controlled change, including technical documentation, program testing, liaison with testers during system testing, transport and change management, code reviews, and incident handling through HP Service Manager and related tooling. SAP Fraud Management was used to support core fraud detection and case intake workflows within DHS, integrating with the department's broader data matching and operational support processes.
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Nestle | Consumer Packaged Goods | 275000 | $102.8B | Switzerland | SAP | SAP Fraud Management | AML, Fraud and Compliance | 2018 | n/a |
In 2018, Nestle implemented SAP Fraud Management on an SAP HANA system within its AML, Fraud and Compliance program. The deployment targeted enterprise fraud detection and compliance monitoring across the company, aligning fraud analytics with risk and control objectives.
The implementation focused on design and development of a rule based alerting system driven by automated key risk indicators. Configuration work emphasized KRI automation and segregation of duties monitoring, enabling continuous alert generation from predefined risk thresholds and business rule logic.
The solution was built on HANA, leveraging in memory processing for alert evaluation and KRI orchestration. The program coordinated three Internal Competence Centers, comprising more than 15 team members located in multiple locations, to execute and operationalize Key Risk Indicators across business units.
Governance was formalized through cross regional coordination of the Internal Competence Centers, standardizing KRI definitions, alert handling protocols, and segregation of duties controls. SAP Fraud Management served as the centralized application for AML, Fraud and Compliance workflows, embedding KRI execution into operational risk and compliance processes.
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NN Group | Insurance | 11871 | $21.7B | Netherlands | SAP | SAP Fraud Management | AML, Fraud and Compliance | 2012 | n/a |
In 2012, NN Group implemented SAP Fraud Management in the AML, Fraud and Compliance category to establish structured fraud detection and investigation capability across its insurance operations. The deployment targeted detection of suspicious claims and transactional anomalies while aligning the application to insurance-specific workflows for claims handling and policy administration.
SAP Fraud Management was configured with core modules for rules administration, scenario modeling, alert scoring, case management, and exception handling. The implementation emphasized centralization of detection logic, automated scoring pipelines to prioritize alerts, and investigator workflows that support case lifecycle tracking, evidence capture, and audit trails.
Operational coverage focused on fraud operations, claims adjudication, and underwriting functions within NN Group, with governance instituted for rule change management, analyst triage procedures, and audit logging. Rollout sequencing prioritized tuning of detection scenarios and analyst validation, and the program embedded ongoing monitoring and rule governance into business as usual fraud operations.
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Communications | 88780 | $43.9B | United Kingdom | SAP | SAP Fraud Management | AML, Fraud and Compliance | 2014 | n/a |
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Professional Services | 230000 | $8.9B | India | SAP | SAP Fraud Management | AML, Fraud and Compliance | 2015 | n/a |
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Buyer Intent: Companies Evaluating SAP Fraud Management
- Ampla Consumer Finance, a United Kingdom based Banking and Financial Services organization with 20 Employees
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