List of SAP SuccessFactors HCM Task Management Customers
Walldorf, 69190,
Germany
Since 2010, our global team of researchers has been studying SAP SuccessFactors HCM Task Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP SuccessFactors HCM Task Management for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP SuccessFactors HCM Task Management for Task Management include: Flowers Foods, a United States based Consumer Packaged Goods organisation with 10200 employees and revenues of $5.10 billion, Doehler Group, a Germany based Manufacturing organisation with 9500 employees and revenues of $2.73 billion, Girteka Group, a Lithuania based Transportation organisation with 21925 employees and revenues of $1.85 billion and many others.
Contact us if you need a completed and verified list of companies using SAP SuccessFactors HCM Task Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Doehler Group | Manufacturing | 9500 | $2.7B | Germany | SAP | SAP SuccessFactors HCM Task Management | Task Management | 2024 | n/a |
In 2024, Doehler Group implemented SAP SuccessFactors HCM Task Management as part of an SAP SuccessFactors Enterprise Service Management deployment to streamline HR service processes. The deployment was focused on HR service delivery in Germany, EMEA, addressing high volume employee inquiries and improving internal collaboration and employee experience.
The implementation leveraged Task Management capabilities within SAP SuccessFactors Enterprise Service Management to centralize case intake, establish queue based task routing, and automate routine HR request lifecycles. Configuration work emphasized role based work queues, SLA driven routing, and workflow orchestration to coordinate handoffs between HR service agents and back office specialists.
Operational coverage concentrated on HR service operations across Doehler Group sites in Germany, supporting employee inquiry workflows and internal collaboration. No external integrations are specified in the source, the effort is described as instrumenting task orchestration and service management within the SAP SuccessFactors environment.
Governance changes included centralized task governance and standardized HR request workflows to improve consistency in handling high volume requests. Outcomes explicitly noted by the company include reduced inquiry to resolution times and improved employee experience, and Task Management is inferred from the Enterprise Service Management deployment to reflect the application and Apps Category relationship.
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Flowers Foods | Consumer Packaged Goods | 10200 | $5.1B | United States | SAP | SAP SuccessFactors HCM Task Management | Task Management | 2018 | n/a |
In 2018, Flowers Foods implemented SAP SuccessFactors HCM Task Management as part of a broader Employee Central core HR modernization in the United States, targeting HR and core HR functions across the organization. The deployment emphasized centralized task orchestration within SAP SuccessFactors Employee Central to standardize HR transaction handling and employee record workstreams.
The SAP SuccessFactors HCM Task Management implementation included configuration of task templates and event driven task orchestration consistent with Task Management functionality. Workflows were configured to create, assign, and escalate tasks tied to common HR events such as new hire administration, internal transfers, and HR case resolution, with role based task ownership and approval routing to support HR operations and HR business partners.
Integration focused on linking Task Management to Employee Central master data and employee records so that tasks were automatically populated and routed based on position, location, and HR role attributes. Operational coverage centered on HR operations, talent administration, and payroll adjacency in the United States, enabling task driven handoffs between HR shared services and local HR teams without introducing named third party integrations.
Governance and rollout emphasized establishing clear task ownership, standard operating procedures for task lifecycle management, and phased adoption across HR teams. Expected outcomes included improved self service for employees and more consistent, task driven HR flows as part of the Employee Central core HR transformation.
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Girteka Group | Transportation | 21925 | $1.8B | Lithuania | SAP | SAP SuccessFactors HCM Task Management | Task Management | 2024 | Leverx |
In 2024, Girteka Group deployed SAP SuccessFactors HCM Task Management using a side by side SAP BTP extension integrated with SAP SuccessFactors. The implementation targeted HR operations in Lithuania and the broader EMEA region to centralize task orchestration for driver-related workflows and HR To-Do items.
The deployment focused on the Task Management application module, enabling mass management of To-Do tasks and bulk driver reassignments through batch processing and bulk action capabilities. Configuration emphasized capacity for high volume task edits, queued bulk reassignments, and role based task ownership to reduce manual HR task handling. The SAP SuccessFactors HCM Task Management configuration was tuned for HR operations workflows tied to driver allocation and reassignment.
Architecturally the solution is a side by side extension hosted on SAP BTP that integrates with SAP SuccessFactors to surface and operate on task objects, using SuccessFactors task interfaces for state changes and ownership updates. Operational coverage included HR teams responsible for driver assignments and HR operations across Girteka Group’s EMEA footprint, aligning task lifecycle management with existing HCM records.
Implementation partner Leverx led the build and rollout, establishing governance controls and standardized bulk task workflows and approval trails for HR operations. The project produced measurable efficiency gains for HR teams by dramatically reducing task processing times.
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