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List of SAS Customer Analytics for Banking Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
China CITIC Bank International Banking and Financial Services 65466 $29.7B China SAS Institute SAS Customer Analytics for Banking Customer Analytics 2016 n/a
In 2016, China CITIC Bank International implemented SAS Customer Analytics for Banking to manage and optimize its credit card marketing campaigns and shift emphasis from cardholder acquisition to engagement. The project was positioned squarely within the Customer Analytics remit to drive activation of dormant and newly issued cards through data-driven marketing. The implementation centered on customer segmentation, predictive response modeling, and campaign orchestration capabilities in SAS Customer Analytics for Banking, with configurations tuned to prioritize activation offers and lifecycle messaging. Analysts and campaign managers used model scoring and analytic dashboards to identify high-propensity segments and to sequence multi-channel offers for card activation. Data integration focused on ingesting the bank’s internal customer and transaction records alongside macrodata, microdata, and social media data to enrich segmentation and predictive models. Operational coverage included the card center, marketing teams, and the risk function, reflecting combined use of analytics for both activation targeting and risk-aware offer design. Governance moved toward centralized, analytics-driven campaign management with coordinated workflows between marketing and the card center’s risk department, enabling consistent segment definitions and campaign approval processes. The deployment delivered explicit business outcomes, increasing credit card activation rates by 40 percent and reducing marketing expenses by 7 percent, while enabling the organization to convert large-scale data into actionable insights.
ING Belgium Insurance 5500 $1.8B Belgium SAS Institute SAS Customer Analytics for Banking Customer Analytics 2022 n/a
In 2022, ING Belgium deployed SAS Customer Analytics for Banking to modernize campaign management and customer engagement, positioning the initiative within the Customer Analytics category. The deployment targeted marketing and CRM functions across Belgium, with an implementation scope focused on campaign automation, measurement and ROI attribution. Configuration centered on SAS Customer Analytics for Banking capabilities for campaign automation and campaign measurement. Functional setup included orchestration of automated campaign execution pipelines, centralized measurement dashboards, and attribution workflows to increase campaign throughput and execution capacity. Operational coverage concentrated on marketing and CRM teams in Belgium, standardizing campaign execution and measurement processes across those groups. Governance changes embedded measurement and attribution into campaign planning and reporting, with process workflows adjusted to capture campaign-level sales attribution and ROI data. The implementation is documented by Nucleus Research and reported outcomes include a 111% ROI, a 700% increase in campaign execution capacity, and attribution of one in five sales to campaign actions. SAS Customer Analytics for Banking served as the Customer Analytics platform enabling these documented campaign automation and measurement capabilities.
Jyske Bank Banking and Financial Services 3938 $1.3B Denmark SAS Institute SAS Customer Analytics for Banking Customer Analytics 2023 n/a
In 2023, Jyske Bank implemented SAS Customer Analytics for Banking by deploying SAS Customer Intelligence 360 hosted on AWS to power its marketing and CRM customer experience activities. The deployment focused on conversion and personalized engagement, and the bank used SAS Customer Intelligence 360 to create more than 100 always-on, trigger-based marketing campaigns that personalize digital journeys, with reported car loan completion rates up to about 13% in Denmark. The implementation centered on SAS Customer Intelligence 360 capabilities for campaign orchestration, real-time decisioning, and automated trigger-based execution to sustain always-on marketing workflows. Configuration emphasized personalized digital journeys and event-triggered campaign logic, aligning segmentation and customer engagement rules to marketing and digital-channel operations. Operational coverage concentrated on the banks marketing and CRM functions across digital channels for the Denmark market, with the car loan product explicitly cited as a conversion use case. The solution was hosted on AWS, and rollout scaled from initial campaigns to a broad set of more than 100 automated campaigns, implying programmatic campaign governance and operational ownership within marketing and digital teams.
Banking and Financial Services 3600 $1.7B Switzerland SAS Institute SAS Customer Analytics for Banking Customer Analytics 2018 n/a
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Buyer Intent: Companies Evaluating SAS Customer Analytics for Banking

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAS Customer Analytics for Banking. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAS Customer Analytics for Banking for Customer Analytics include:

  1. Sohu.com Limited, a China based Professional Services organization with 4900 Employees
  2. Bank of Ayudhya, a Thailand based Banking and Financial Services company with 13950 Employees

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FAQ - APPS RUN THE WORLD SAS Customer Analytics for Banking Coverage

SAS Customer Analytics for Banking is a Customer Analytics solution from SAS Institute.

Companies worldwide use SAS Customer Analytics for Banking, from small firms to large enterprises across 21+ industries.

Organizations such as China CITIC Bank International, ING Belgium, PostFinance and Jyske Bank are recorded users of SAS Customer Analytics for Banking for Customer Analytics.

Companies using SAS Customer Analytics for Banking are most concentrated in Banking and Financial Services and Insurance, with adoption spanning over 21 industries.

Companies using SAS Customer Analytics for Banking are most concentrated in China, Belgium and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAS Customer Analytics for Banking across Americas, EMEA, and APAC.

Companies using SAS Customer Analytics for Banking range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.

Customers of SAS Customer Analytics for Banking include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAS Customer Analytics for Banking customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Analytics.