List of ServiceNow App Engine Customers
ServiceNow
2225 Lawson Lane,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 408-501-8550
Professional Services
26293
$11.0B
Since 2010, our global team of researchers has been studying ServiceNow App Engine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceNow App Engine for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceNow App Engine for Apps Development include: Christian Dior, a France based Retail organisation with 195831 employees and revenues of $99.97 billion, Bank West BnP Paribas, a France based Banking and Financial Services organisation with 178000 employees and revenues of $76.46 billion, Deloitte, a United Kingdom based Professional Services organisation with 411951 employees and revenues of $59.30 billion, Ministry of the Armed Forces France, a France based Government organisation with 266052 employees and revenues of $58.08 billion, Bayer, a Germany based Life Sciences organisation with 92815 employees and revenues of $55.47 billion and many others.
Contact us if you need a completed and verified list of companies using ServiceNow App Engine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceNow App Engine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aaron's | Retail | 10060 | $2.3B | United States | ServiceNow | ServiceNow App Engine | Apps Development | 2022 | n/a |
In 2022, Aaron's implemented ServiceNow App Engine as a centralized application platform to accelerate Apps Development for store operations and enterprise workflows. The deployment covered more than 1,400 stores across North America and produced a portfolio of more than 100 ServiceNow custom applications touching store operations, sales, merchandising, finance, legal, and support.
Aaron's initial implementation centered on ServiceNow IT Service Management, including incident, problem, change, and a full service catalog, which introduced intuitive self-service and automated fulfillment. The team used the Now Platform App Engine to configure reusable components, orchestrate approval workflows, and build customer-facing apps rapidly, exemplified by the Rev It Up sales execution app built in four weeks and rolled out in five weeks across store operations.
The ServiceNow App Engine implementation includes explicit integrations with DocuSign and Decision Logic, a connection to Aaron's business analytics system for sales data, direct links to the insurance underwriter for claims processing, and automated updates to store servers for operational changes. ServiceNow also supports direct shipping requests that bypass distribution centers, and it manages vendor interactions by providing the merchandising team visibility into store to vendor communications.
Governance and process restructuring were driven by ServiceNow reporting and an Enterprise Process Solutions function that identified business process causes of IT calls, automated approval chains such as deferment cap increases, and moved many manual tasks into the service catalog. Aaron's is planning to expand the platform further, including migrating the corporate intranet onto ServiceNow and replacing several homegrown systems to reduce technical debt.
Outcomes tied to the ServiceNow App Engine deployment are explicit, Aaron's reports a 75% decrease in IT call times and a 95% reduction in service fulfillment times after adopting ITSM capabilities, and a 10% increase in same-store sales deliveries attributed in part to the Rev It Up app. Aaron's Club Claims app handled a surge in claims during the pandemic from 200 to 2,000 per week while reducing rejected claims by capturing complete claim information and tracking approvals end to end.
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AB InBev LATAM | Consumer Packaged Goods | 25023 | $9.1B | Brazil | ServiceNow | ServiceNow App Engine | Apps Development | 2022 | n/a |
In 2022, AB InBev LATAM implemented ServiceNow App Engine to drive ongoing development of its Click employee portal. The deployment used ServiceNow App Engine within the Apps Development category to create a low-code foundation for faster delivery of employee services and self-serve capabilities.
The implementation consolidated HR and IT service workflows into a single Click portal, surfacing consistent request forms and approvals across functions. The rebuild included more than 70 self-serve features and a content channel for timely employee communications, enabling easier addition of modules and faster iteration on service catalog items.
Architecturally the project positioned ServiceNow App Engine as an integration hub, linking Click to SAP, Workday, and time and attendance systems to improve traceability between user requests and operational backends. The program was executed alongside Aoop Cloud Solutions using an agile methodology, leveraging low-code application design to shorten development cycles and simplify future integrations.
Operational scope began with a Brazil rollout covering approximately 30,000 users and is planned for extension across LATAM with language refactoring to Spanish. Governance and process changes emphasized continuous improvement and measurable user experience, with NPS improving by 21.4 points since the Click relaunch and the platform supporting over 42,000 employees aligned to a growth mindset.
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Alexander Mann Solutions | Professional Services | 8059 | $324M | United Kingdom | ServiceNow | ServiceNow App Engine | Apps Development | 2022 | n/a |
In 2022, Alexander Mann Solutions deployed ServiceNow App Engine to deliver AMS Interview Scheduling, an Apps Development initiative supporting recruitment scheduling and candidate experience at scale. The ServiceNow App Engine implementation established a global foundation for recruitment processes, providing a branded, client-integrated scheduling application that aligns with Alexander Mann Solutions business functions in workforce planning and talent management.
The AMS Interview Scheduling application was built on ServiceNow App Engine and implements core functional modules for slot selection, calendar coordination, venue and resource booking, candidate briefing, and mobile-friendly candidate portals. The configuration includes automated scheduling logic and communications workflows, SMS reminders, and branded messaging to present consistent client experiences while reducing manual coordination work that had relied on spreadsheets, email, and telephone calls.
Integrations are explicit and operational, the app integrates with interviewers calendars and with Teams, Zoom, and Webex for video-conferencing orchestration, and it automates booking of meeting space, parking, and local hospitality when required. The solution is designed for rapid client onboarding and can be branded and integrated into AMS client organizations within weeks, supporting a throughput of approximately 400,000 recruitment interviews annually and serving recruitment teams and candidates across client sites.
Governance and rollout were led by AMS digital automation leadership, with Natalia Mikrut overseeing development and an implementation partnership with SPOC in Poland for delivery support. Reported outcomes include a reduction in average time to schedule an interview from five days to two days and a 93 percent user approval rating, reflecting improved scheduling efficiency and candidate experience enabled by ServiceNow App Engine and the AMS Interview Scheduling application.
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Professional Services | 240 | $13M | Portugal | ServiceNow | ServiceNow App Engine | Apps Development | 2018 | n/a |
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Government | 3836 | $1.2B | United States | ServiceNow | ServiceNow App Engine | Apps Development | 2021 | n/a |
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Consumer Packaged Goods | 28173 | $20.1B | Japan | ServiceNow | ServiceNow App Engine | Apps Development | 2022 | n/a |
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Life Sciences | 240 | $114M | France | ServiceNow | ServiceNow App Engine | Apps Development | 2020 | n/a |
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Utilities | 1800 | $316M | Australia | ServiceNow | ServiceNow App Engine | Apps Development | 2020 | n/a |
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Insurance | 9000 | $7.4B | Switzerland | ServiceNow | ServiceNow App Engine | Apps Development | 2021 | n/a |
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Banking and Financial Services | 178000 | $76.5B | France | ServiceNow | ServiceNow App Engine | Apps Development | 2018 | n/a |
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Showing 1 to 10 of 43 entries
Buyer Intent: Companies Evaluating ServiceNow App Engine
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ServiceNow App Engine. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ServiceNow App Engine for Apps Development include:
- Centrica, a United Kingdom based Utilities organization with 22147 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ServiceNow App Engine Coverage
ServiceNow App Engine is a Apps Development solution from ServiceNow.
Companies worldwide use ServiceNow App Engine, from small firms to large enterprises across 21+ industries.
Organizations such as Christian Dior, Bank West BnP Paribas, Deloitte, Ministry of the Armed Forces France and Bayer are recorded users of
ServiceNow App Engine for Apps Development.
Companies using ServiceNow App Engine are most concentrated in Retail, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.
Companies using ServiceNow App Engine are most concentrated in France, United Kingdom and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ServiceNow App Engine across Americas, EMEA, and APAC.
Companies using ServiceNow App Engine range from small businesses with 0-100 employees - 4.65%, to mid-sized firms with 101-1,000 employees - 9.3%, large organizations with 1,001-10,000 employees - 44.19%, and global enterprises with 10,000+ employees - 41.86%.
Customers of ServiceNow App Engine include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ServiceNow App Engine customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Apps Development.