List of ShipEngine Customers
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Since 2010, our global team of researchers has been studying ShipEngine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShipEngine for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShipEngine for API Management include: Zayo Group, a United States based Communications organisation with 3400 employees and revenues of $2.50 billion, Wasserstrom, a United States based Retail organisation with 800 employees and revenues of $100.0 million, Half Price Books, a United States based Retail organisation with 500 employees and revenues of $50.0 million, Discogs, a United States based Media organisation with 175 employees and revenues of $26.0 million, Tobi, a United States based Retail organisation with 250 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using ShipEngine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShipEngine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Discogs | Media | 175 | $26M | United States | Stamps.com | ShipEngine | API Management | 2021 | n/a |
In 2021, Discogs implemented ShipEngine as its API Management solution to handle shipping functionality exposed on the Discogs website. The work centered on embedding the ShipEngine API into website checkout and fulfillment endpoints to centralize programmatic access to shipping services and event callbacks.
Implementation focused on configuring ShipEngine API endpoints for label creation, rate calculation, address verification, and webhook event handling, aligned with API Management capabilities such as authentication, request routing, and throttling. ShipEngine served as the application layer orchestrating shipping workflows from cart checkout to fulfillment staging, enabling programmatic label provisioning and status updates through exposed API calls.
The deployment’s operational scope included ecommerce and fulfillment teams, with the ShipEngine integration surfacing in website checkout flows and backend fulfillment processes. Governance concentrated on API key management, scoped credentials for web and backend clients, and logging of shipping events for operational tracing to support support and operations teams in handling shipping exceptions.
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Half Price Books | Retail | 500 | $50M | United States | Stamps.com | ShipEngine | API Management | 2021 | n/a |
In 2021 Half Price Books implemented ShipEngine as an API Management platform to centralize programmatic shipping and postage operations across its retail footprint and online channels. ShipEngine was positioned as the central API layer to standardize requests for label generation and postage, consolidating shipping logic outside of store and e commerce application code.
The implementation emphasized API endpoints and developer tooling typical of API Management, including programmatic label generation, rate shopping and selection workflows, address validation, and webhook based tracking notifications. Configuration work included API key management, environment segmentation for staging and production, and SDK integration patterns to simplify calls from point of sale and order processing services.
Operational coverage tied ShipEngine to Half Price Books order streams and fulfillment processes, with an explicit integration to Stamps.com to support postage and printing flows. Governance established API consumption policies, centralized logging for shipping events, and process changes to route shipping decisions through the ShipEngine API, aligning retail store dispatch and ecommerce fulfillment on a single shipping API layer.
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Tobi | Retail | 250 | $25M | United States | Stamps.com | ShipEngine | API Management | 2018 | n/a |
In 2018, Tobi implemented ShipEngine to power its shipping and fulfillment systems, adopting ShipEngine as its primary logistics API platform within an API Management context. The deployment was positioned to expand Tobi's shipping options and enable faster, more affordable delivery for its online women’s fashion business.
Tobi configured ShipEngine to expose logistics APIs for carrier connectivity, real-time rate shopping, shipment creation and label generation, and tracking. These functional capabilities were aligned with standard API Management patterns, enabling programmatic carrier selection and automated shipment orchestration from e-commerce order events into fulfillment workflows.
Integrations centered on embedding ShipEngine into Tobi's e-commerce order flows and fulfillment operations to route shipments to a broader set of domestic and international carriers and logistics providers. Operational coverage emphasized peak volume resilience, with the implementation designed to maintain fulfillment timelines during holiday spikes and other order surges.
Governance and process changes focused on centralizing shipping logic through the ShipEngine APIs and shifting carrier selection and routing decisions to configurable API-driven rules managed by the operations organization. The implementation created opportunities to offer expanded carrier options and, as stated by stakeholder communications, to deliver time and cost savings and an improved customer delivery experience.
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Wasserstrom | Retail | 800 | $100M | United States | Stamps.com | ShipEngine | API Management | 2021 | n/a |
In 2021, Wasserstrom implemented ShipEngine as an API Management layer to centralize shipping and fulfillment API orchestration for its distribution operations. The deployment established a cloud-hosted API gateway pattern that routed shipment creation, rate shopping, label generation, address validation, and tracking requests through ShipEngine, providing a single programmatic endpoint for logistics workflows. ShipEngine was configured to expose RESTful endpoints and webhooks to support synchronous rate quotes and asynchronous tracking events, aligning with order-to-shipment orchestration processes.
Operational ownership for the ShipEngine API Management implementation rested with Wasserstrom shipping and operations teams, supporting order fulfillment and warehouse execution processes. Configuration focused on modular capabilities for carrier selection, postage and label printing, address verification, and shipment tracking orchestration, with governance controls for API key management, rate limiting, and webhook handling to standardize shipping workflows. The implementation positions ShipEngine as the central API Management component for Wasserstrom shipping functions and developer integration points.
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Zayo Group | Communications | 3400 | $2.5B | United States | Stamps.com | ShipEngine | API Management | 2019 | n/a |
In 2019, Zayo Group integrated ShipEngine into its Salesforce platform to automate shipping workflows and eliminate manual carrier switching. Zayo Group uses Salesforce as its primary CRM, and the core development team built ShipEngine-based features to enhance employee shipping and fulfillment capabilities, aligning the deployment with the API Management category.
The implementation treated ShipEngine APIs as the API Management layer that orchestrates carrier selection, label generation, rate shopping, address validation, and tracking event ingestion, surfacing those capabilities inside Salesforce workflow automation. Configuration work included API credential management, webhook subscriptions for asynchronous tracking updates, synchronous label requests, and centralized error handling and logging to reduce manual intervention.
Integrations centered on Salesforce connecting to various shipping providers through ShipEngine, allowing order and fulfillment records to carry shipping metadata and status back into Salesforce for operational visibility. Operational scope focused on internal end users and employees in shipping operations and customer support, removing the need to toggle between carrier portals and the Salesforce interface.
Governance and rollout were led by Zayo Group's core development team working directly with end users to iterate features, embed usage controls, and instrument audit logging consistent with API Management practices. The integration explicitly eliminated swivel chairing between carrier platforms and Salesforce, creating a more seamless shipping execution workflow for employees.
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