List of Silwana InfoTech Restaurant Management Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Silwana InfoTech Restaurant Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Silwana InfoTech Restaurant Management for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Silwana InfoTech Restaurant Management for Restaurant Management include: Starbucks, a United States based Retail organisation with 381000 employees and revenues of $37.18 billion, SilwaTech, a United Arab Emirates based Professional Services organisation with 75 employees and revenues of $25.0 million, Abu Dhabi World Trade Center, a United Arab Emirates based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Silwana InfoTech Restaurant Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi World Trade Center | Professional Services | 10 | $1M | United Arab Emirates | Silwana InfoTech | Silwana InfoTech Restaurant Management | Restaurant Management | 2019 | n/a |
In 2019, Abu Dhabi World Trade Center deployed Silwana InfoTech Restaurant Management, a Restaurant Management application, as the foundation for a public web portal that aggregates shops, services, events and dining offers to support customer-facing shopping and dining operations in the United Arab Emirates. Silwana InfoTech developed the portal to centralize tenant and consumer-facing listings, with the Silwana InfoTech Restaurant Management functionality embedded in the visitor experience and content aggregation layer. The implementation ties the Restaurant Management application directly to the World Trade Center Abu Dhabi online presence to surface dining offers alongside retail and events content.
Implementation usage focused on dining listings, offers management and order and promotions functionality within the retail and CRM area of the portal. Configuration likely included menu and listing catalogs, promotional offer lifecycle workflows and order capture or reservation intake capabilities consistent with Restaurant Management deployments. These modules were used to present offers and manage customer interactions for dining tenants across the aggregated shopping and dining catalog.
Operational coverage centered on customer-facing shopping and dining operations associated with the World Trade Center Abu Dhabi property and its tenant ecosystem, affecting retail and CRM workflows for tenant commerce and consumer engagement. The deployment is structured around a web portal aggregation architecture that consolidates listings and promotional content for end users, with the Silwana InfoTech Restaurant Management application serving as the dining and promotions engine within that architecture. Governance and rollout details were oriented toward tenant listing management and content publishing processes specific to the portal environment.
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SilwaTech | Professional Services | 75 | $25M | United Arab Emirates | Silwana InfoTech | Silwana InfoTech Restaurant Management | Restaurant Management | 2023 | n/a |
In 2023, SilwaTech implemented Silwana InfoTech Restaurant Management to centralize its restaurant operations. The deployment focused on consolidating point of sale, order and kitchen workflows, billing and inventory management under a single Restaurant Management application across its operations in the United Arab Emirates.
The Silwana InfoTech Restaurant Management implementation leverages core modules aligned to the Restaurant Management category, including point of sale, kitchen order management and inventory control, with integrated billing and order workflow orchestration. The configuration emphasized a centralized application model and shared master data to standardize menus, pricing and stock visibility across sites, enabling operations, kitchen management and finance teams to operate from unified transactional and inventory records. Governance activity centered on standardizing order to billing workflows and operational procedures to support consistent service and inventory reconciliation across SilwaTech locations.
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Starbucks | Retail | 381000 | $37.2B | United States | Silwana InfoTech | Silwana InfoTech Restaurant Management | Restaurant Management | 2018 | n/a |
In 2018, Starbucks deployed Silwana InfoTech Restaurant Management in an iPad application engagement designed to support café retail operations across regions. The Silwana InfoTech Restaurant Management implementation, categorized as Restaurant Management, targeted sales-marketing and product presentation use cases for the café environment.
Module usage aligns with Restaurant Management capabilities, emphasizing restaurant-facing digital point-of-sale workflows and sales-marketing presentation features. Silwana InfoTech Restaurant Management was delivered as a tablet application, indicating configuration focused on touch-based order capture, menu and product presentation orchestration, and in-store sales enablement. This implementation concentrated application-level functionality for front-of-house staff and customer-facing interaction layers.
Operational coverage extended across Starbucks café and retail regions, supporting multinational site-level sales and marketing activities. The engagement was described as an iPad app for multinational clients, indicating a distributed deployment model centered on store-level device provisioning and content synchronization across regions. The solution mapped to business functions including store sales, product merchandising, and marketing presentation workflows.
Governance and rollout emphasized standardized content management and app provisioning to maintain consistent product presentation across regions, using the Silwana InfoTech Restaurant Management application as the central delivery channel. The narrative reflects the Restaurant Management application relationship, with Starbucks Silwana InfoTech Restaurant Management supporting sales-marketing and product presentation business functions.
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