List of SiteMinder Customers
Millers Point, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying SiteMinder customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SiteMinder for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SiteMinder for Hospitality ERP include: Minor Hotel Group, a Thailand based Leisure and Hospitality organisation with 42180 employees and revenues of $4.31 billion, Minor Hotels, a Thailand based Leisure and Hospitality organisation with 75000 employees and revenues of $3.51 billion, Sunway Group, a Malaysia based Professional Services organisation with 12940 employees and revenues of $2.01 billion, Mantra Group, a Australia based Leisure and Hospitality organisation with 5500 employees and revenues of $400.0 million, Discovery Parks Group, a Australia based Leisure and Hospitality organisation with 630 employees and revenues of $160.0 million and many others.
Contact us if you need a completed and verified list of companies using SiteMinder, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SiteMinder customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Belize Boutique Resort & Spa | Leisure and Hospitality | 40 | $4M | Belize | SiteMinder | SiteMinder | Hospitality ERP | 2020 | n/a |
In 2020, Belize Boutique Resort & Spa implemented SiteMinder as a Hospitality ERP on its public website. The deployment is property-level for the single resort, leveraging SiteMinder on the website to capture direct bookings and to manage online distribution and reservation flows for a 40-employee operation.
Configuration focused on canonical Hospitality ERP capabilities consistent with the category, including reservation management, channel distribution, and rate and inventory controls to reconcile web availability with the property accommodation inventory. Operational coverage encompasses front desk reservations, revenue management activities and marketing administration, with SiteMinder embedded on the resort website to route guest bookings and update availability across online channels. Governance was organized around property-level processes, with staff-driven rate updates and booking handling workflows to align front office operations and online distribution.
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Berlin Encore Hotel & Suites United States | Leisure and Hospitality | 60 | $4M | United States | SiteMinder | SiteMinder | Hospitality ERP | 2019 | n/a |
In 2019, Berlin Encore Hotel & Suites United States implemented SiteMinder as the property's web booking and distribution layer within a Hospitality ERP context. The deployment placed SiteMinder on the public website to capture direct bookings and to centralize rate and availability management across online channels.
SiteMinder was configured to operate as a cloud hosted booking engine and channel management platform, providing reservation capture, rate management, and inventory control functions typical of Hospitality ERP solutions. Configuration focused on embedding the SiteMinder booking flow into the hotel website, mapping room types and rate plans, and enabling real time availability updates to channels.
Operational responsibility sits with reservations and front office functions, with SiteMinder used to coordinate online distribution and direct booking workflows for the single United States property. Governance changes centered on consolidating rate and inventory updates through SiteMinder to reduce manual synchronization, and the rollout was executed as a web integration to the existing property site.
This implementation establishes a clear relationship between Berlin Encore Hotel & Suites United States and the SiteMinder application within the Hospitality ERP category, with SiteMinder serving as the primary online reservations and channel management tool for the property.
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Cable Beach Club Resort & Spa | Leisure and Hospitality | 100 | $10M | Australia | SiteMinder | SiteMinder | Hospitality ERP | 2019 | n/a |
In 2019, Cable Beach Club Resort & Spa implemented SiteMinder, deploying the SiteMinder application as part of its Hospitality ERP footprint and placing the solution on the resort website to manage direct booking flows and online availability. The implementation was centered on using SiteMinder to support the property website as a primary direct sales channel while aligning with broader Hospitality ERP responsibilities for inventory and rate control.
The deployment leveraged SiteMinder channel management and online booking engine capabilities to centralize rate and availability distribution and to capture reservation data through the website booking flow. Configuration work focused on real-time inventory synchronization, booking capture, rate rule automation, and the booking confirmation lifecycle, functions consistent with Hospitality ERP operational workflows.
Operational coverage included the reservations function, front desk operations, and revenue management processes, with the website integration routing bookings into property operational workflows. Integrations were implemented at the website booking layer and internal reservations operations to ensure booking data fed into day to day front office activities and rate management practices across the resort in Australia.
Governance and rollout were organized around reservations and web operations teams, emphasizing channel rate parity, booking validation, and centralized control of availability and pricing across the website channel. The narrative reflects SiteMinder usage on the Cable Beach Club Resort & Spa website and its role within the property's Hospitality ERP scope.
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Calder House United Kingdom | Leisure and Hospitality | 12 | $1M | United Kingdom | SiteMinder | SiteMinder | Hospitality ERP | 2024 | n/a |
In 2024 Calder House United Kingdom implemented SiteMinder as its Hospitality ERP. The deployment is visible on the Calder House website where SiteMinder is configured to handle direct bookings and booking engine orchestration.
The SiteMinder implementation was configured as a cloud SaaS instance focused on online booking engine functions and channel connectivity, aligning reservation and rate management workflows with the property operations. Configuration work included mapping room types and rate plans to the website booking flow, and establishing inventory and availability synchronization to keep distribution channels and the direct booking engine aligned. SiteMinder is used to provide reservation management, rate distribution, and occupancy and revenue reporting consistent with Hospitality ERP functional expectations.
Operational scope centers on front desk and reservations activities within Calder House United Kingdom and is managed by the small operations team. Integrations are explicitly limited to the Calder House website booking flow, with SiteMinder serving as the central distribution and booking orchestration layer. Governance emphasis is on centralized pricing control, daily rate updates and channel availability rules to support reservations and distribution workflows.
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Cedar Manor United Kingdom | Leisure and Hospitality | 12 | $1M | United Kingdom | SiteMinder | SiteMinder | Hospitality ERP | 2019 | n/a |
In 2019 Cedar Manor United Kingdom implemented SiteMinder as its Hospitality ERP, embedding SiteMinder on the property website to manage online reservations and booking flows. The deployment focused on single site, property level operations for the small leisure and hospitality business.
Configuration emphasized SiteMinder booking engine and channel management capabilities common to Hospitality ERP deployments, enabling direct web bookings and centralized rate and availability control across distribution channels. Reservation capture and booking management workflows were configured for front desk and reservations staff to maintain guest details and inventory in the application. Automation enabled real-time updates from the SiteMinder administrative console to the website booking flow.
Integrations were concentrated on the website booking flow, with SiteMinder embedded into the site to orchestrate guest bookings and confirmations and to centralize distribution tasks. Operational coverage centered on reservations and front desk functions at the single property, making the application the primary system for online booking and rate administration.
Governance was structured for property level control, assigning rate and availability management to site staff through the SiteMinder interface. Workflows were adjusted to route channel rate updates and booking maintenance through SiteMinder, consolidating reservations and distribution under a single system of record.
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Professional Services | 15 | $1M | United Kingdom | SiteMinder | SiteMinder | Hospitality ERP | 2021 | n/a |
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Leisure and Hospitality | 630 | $160M | Australia | SiteMinder | SiteMinder | Hospitality ERP | 2018 | n/a |
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Construction and Real Estate | 245 | $14M | Mexico | SiteMinder | SiteMinder | Hospitality ERP | 2021 | n/a |
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Leisure and Hospitality | 30 | $3M | Germany | SiteMinder | SiteMinder | Hospitality ERP | 2025 | n/a |
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Leisure and Hospitality | 10 | $1M | Germany | SiteMinder | SiteMinder | Hospitality ERP | 2023 | n/a |
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Buyer Intent: Companies Evaluating SiteMinder
- Oaktree Capital Management, a United States based Banking and Financial Services organization with 1450 Employees
- Davidson Clothing United Kingdom, a United Kingdom based Retail company with 10 Employees
- Bespoke Travel, a Australia based Professional Services organization with 19 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Oaktree Capital Management | Banking and Financial Services | 1450 | $1.6B | United States | 2026-02-07 | |
| Davidson Clothing United Kingdom | Retail | 10 | $1M | United Kingdom | 2026-01-30 | |
| Bespoke Travel | Professional Services | 19 | $2M | Australia | 2026-01-07 | |
| Professional Services | 120 | $12M | Cambodia | 2025-12-08 | ||
| Professional Services | 25 | $3M | Netherlands | 2025-10-31 | ||
| Education | 5800 | $1.1B | United States | 2025-10-03 | ||
| Leisure and Hospitality | 6000 | $500M | United States | 2025-09-29 | ||
| Leisure and Hospitality | 10 | $1M | United States | 2025-08-20 | ||
| Education | 4098 | $1.2B | Australia | 2025-08-19 | ||
| Banking and Financial Services | 80000 | $61.8B | United States | 2025-07-21 |