List of Smartrak PoolCar Customers
Hamilton, 3216,
New Zealand
Since 2010, our global team of researchers has been studying Smartrak PoolCar customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Smartrak PoolCar for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Smartrak PoolCar for Reservation and Booking Management include: Auckland Council, a New Zealand based Government organisation with 6647 employees and revenues of $2.65 billion, St Vincents Health Australia, a Australia based Healthcare organisation with 30000 employees and revenues of $2.47 billion, Griffith University, a Australia based Education organisation with 4500 employees and revenues of $655.0 million, Watercare Services Limited, a New Zealand based Utilities organisation with 1100 employees and revenues of $640.0 million and many others.
Contact us if you need a completed and verified list of companies using Smartrak PoolCar, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Smartrak PoolCar customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Auckland Council | Government | 6647 | $2.7B | New Zealand | Smartrak | Smartrak PoolCar | Reservation and Booking Management | 2018 | Custom Fleet New Zealand |
In 2018, Auckland Council implemented Smartrak PoolCar as a Reservation and Booking Management solution for council and shared fleet bookings and key management to support local government transport operations in New Zealand. Smartrak PoolCar is employed to centralize vehicle reservation workflows and manage physical key custody, aligning the application with transport and fleet management business functions across council operations.
The deployment was delivered via reseller Custom Fleet New Zealand and is referenced in Smartrak's PoolCar acquisition and portfolio announcement, which indicates reseller-supplied module usage for the council use case. Operational coverage focuses on Auckland Council transport operations and fleet management teams, with configuration emphasis on reservation workflows, key management capabilities, and role-based access for council staff, and the source does not specify additional system integrations.
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Griffith University | Education | 4500 | $655M | Australia | Smartrak | Smartrak PoolCar | Reservation and Booking Management | 2021 | n/a |
In 2021, Griffith University implemented Smartrak PoolCar to manage campus vehicle bookings and telematics-informed reservations. The deployment uses Smartrak PoolCar within Reservation and Booking Management to centralize EV booking workflows and surface telematics data during the reservation lifecycle across its Australian campuses.
The implementation leverages Smartrak PoolCar telematics capabilities to provide EV range and charging visibility tied to individual bookings, combined with core reservation and scheduling functions and operational reporting. Configuration focused on integrating vehicle state and charge level into the booking user interface, enabling bookings to reflect range constraints and charging status, and on delivering fleet-level reports to transport operations.
Operationally the solution supports Griffith Universitys transport and fleet operations teams across campuses, shifting booking workflows to include EV readiness checks and telematics-informed allocation. Smartrak PoolCar provides the reporting and booking controls used by campus operations for scheduling and oversight, improving visibility of EV range and charging for bookings as part of the Reservation and Booking Management implementation.
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St Vincents Health Australia | Healthcare | 30000 | $2.5B | Australia | Smartrak | Smartrak PoolCar | Reservation and Booking Management | 2016 | n/a |
In 2016 St Vincents Health Australia implemented Smartrak PoolCar, a Reservation and Booking Management application, to digitize vehicle booking for its operations and transport functions. The deployment targeted hospital fleet scheduling and access automation across St Vincents Hospital Sydney's approximately 150-vehicle fleet and introduced continuous availability for booking outside traditional administrative hours.
Smartrak PoolCar was configured as the central booking platform, providing scheduled reservations, user-level booking controls, and automated booking workflows consistent with Reservation and Booking Management capabilities. The implementation included explicit integration with KeyMaster key-management to eliminate manual key handoffs and to instrument secure key release processes, replacing paper-based booking and manual key processes.
Operational scope encompassed fleet operations and administrative scheduling within the hospital transport function in Australia, with Smartrak PoolCar and KeyMaster jointly managing vehicle access and reservation records. The integration centralized vehicle access control and booking audit trails, enabling 24/7 self-service access to vehicles and reducing transaction friction for clinical and support staff.
Governance and process changes focused on standardizing booking policies, automating key custody workflows, and shifting administrative effort from manual coordination to system-managed approvals. The implementation produced a documented 13% fleet reduction and roughly A$160,000 per annum savings within two years, while also reducing administrative burden and improving round the clock access to vehicles.
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Utilities | 1100 | $640M | New Zealand | Smartrak | Smartrak PoolCar | Reservation and Booking Management | 2020 | n/a |
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