List of SnapCall Customers
Paris, 75013,
France
Since 2010, our global team of researchers has been studying SnapCall customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SnapCall for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SnapCall for Customer Engagement include: SNCF, a France based Transportation organisation with 276000 employees and revenues of $45.59 billion, Brompton Bicycles, a United Kingdom based Retail organisation with 800 employees and revenues of $158.0 million, Quicko, a India based Professional Services organisation with 100 employees and revenues of $10.0 million, Agram, a France based Distribution organisation with 59 employees and revenues of $7.0 million, Neutroplast, a Portugal based Manufacturing organisation with 67 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using SnapCall, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SnapCall customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agram | Distribution | 59 | $7M | France | SnapCall | SnapCall | Customer Engagement | 2019 | n/a |
In 2019, Agram implemented SnapCall on its public website to enable real-time customer voice interactions. SnapCall is deployed as part of Agram's Customer Engagement capabilities and is surfaced as a web-embedded contact channel on product and contact pages to connect site visitors with live agents.
The implementation centers on the SnapCall click to call widget and a browser-based agent console, configured with routing rules and session handoff logic to align web-initiated interactions with internal contact handling processes. Configuration captured session metadata to support ticketing and case handling workflows, and included controls for agent availability and session ownership.
Operational scope is focused on customer service and inside sales functions for Agram's distribution business, with the SnapCall deployment instrumented at the company website level. Governance activities established handling policies, escalation paths and agent eligibility for web-sourced calls, and rollout emphasized integration into existing on-site contact workflows rather than changes to core backend systems.
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Brompton Bicycles | Retail | 800 | $158M | United Kingdom | SnapCall | SnapCall | Customer Engagement | 2020 | n/a |
In 2020, Brompton Bicycles implemented SnapCall. SnapCall is deployed on Brompton's public website as a Customer Engagement application to provide live voice and callback interactions between site visitors and Brompton support.
Implementation uses a client side web widget embedded into product and support pages, routing requests to SnapCall's agent console for real time voice and video callbacks and session handling. The deployment focuses on ecommerce and customer service functions across Brompton's UK online operations, with configuration anchored to session routing, authentication flows, and queue management. Governance emphasized phased rollout to support agents and page-level placement decisions, alongside configuration of routing rules and agent availability controls.
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Gyneas | Healthcare | 10 | $1M | France | SnapCall | SnapCall | Customer Engagement | 2019 | n/a |
In 2019, Gyneas implemented SnapCall on its website to add real time voice engagement and web based customer interaction. Gyneas, a France based healthcare company of 10 employees, deployed SnapCall as part of its Customer Engagement tooling to support direct patient and customer conversations from public web pages.
The SnapCall implementation centered on a browser based call widget and session routing configured to support customer support and patient intake workflows, reflecting typical Customer Engagement capabilities such as click to call and live audio sessions. Integration evidence is limited to embedding SnapCall on the corporate website, and governance and day to day ownership remained within Gyneas operations with marketing and customer support teams managing usage policies and training.
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Manufacturing | 67 | $6M | Portugal | SnapCall | SnapCall | Customer Engagement | 2019 | n/a |
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Distribution | 10 | $1M | France | SnapCall | SnapCall | Customer Engagement | 2019 | n/a |
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Retail | 15 | $2M | France | SnapCall | SnapCall | Customer Engagement | 2021 | n/a |
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Professional Services | 100 | $10M | India | SnapCall | SnapCall | Customer Engagement | 2020 | n/a |
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Professional Services | 20 | $2M | France | SnapCall | SnapCall | Customer Engagement | 2019 | n/a |
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Transportation | 276000 | $45.6B | France | SnapCall | SnapCall | Customer Engagement | 2017 | n/a |
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Buyer Intent: Companies Evaluating SnapCall
- Management Controls, a United States based Professional Services organization with 150 Employees
- Breizh Amerika France, a France based Non Profit company with 20 Employees
- Reliance Resource, a United States based Retail organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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