List of StarRez Platform Customers
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Since 2010, our global team of researchers has been studying StarRez Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased StarRez Platform for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using StarRez Platform for Real Estate Property Management include: University of Nebraska-Lincoln, a United States based Education organisation with 6000 employees and revenues of $1.50 billion, Louisiana State University, a United States based Education organisation with 5415 employees and revenues of $1.32 billion, Quest Apartment Hotels, a Australia based Leisure and Hospitality organisation with 3000 employees and revenues of $620.0 million, Campus Living Villages, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $80.0 million, St Pauls College, a Australia based Education organisation with 81 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using StarRez Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The StarRez Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Campus Living Villages | Leisure and Hospitality | 500 | $80M | United States | StarRez | StarRez Platform | Real Estate Property Management | 2014 | n/a |
In 2014 Campus Living Villages implemented the StarRez Platform as its primary Real Estate Property Management application to centralize student accommodation operations across its global portfolio. The program was driven by the Global Head of ICT and aligned with a cloud-first strategy that sought consolidation of key business applications and infrastructure into IaaS and SaaS models.
The StarRez Platform rollout emphasized resident lifecycle and bookings orchestration, allocation and room assignment rules, tenant billing schedules and operational reporting capabilities. Configuration work centered on standardizing property and bed inventories, automating allocation workflows, and embedding financial touchpoints for billing and revenue capture consistent with student housing operations.
Architecturally the implementation was delivered into a hybrid cloud environment, with outsourced IaaS provisioned through BigAir and hot standby disaster recovery facilities, plus refreshed regional data center capacity. StarRez Platform was established within an application landscape that included NetSuite ERP and Financials, HRMS, Protecht and WebTMA, enabling coordinated operational handoffs between property operations, finance and maintenance functions.
Governance and rollout included a three year strategic roadmap backed by board-approved funding, a restructured global ICT organization that merged regional teams, and the establishment of service level agreements to realign IT support expectations. Workstreams ran proof of concept activity for an outsourced service desk and explored technology extensions such as smartphone door locking and beacon-based services to extend the property management footprint.
Operationally the program delivered outsourced infrastructure capacity and consolidated application ownership under a global ICT function, with explicit governance artifacts and SLAs to support ongoing operations. The StarRez Platform implementation therefore served as a central Real Estate Property Management system within Campus Living Villages and as a nexus point for ICT consolidation efforts.
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Louisiana State University | Education | 5415 | $1.3B | United States | StarRez | StarRez Platform | Real Estate Property Management | 2019 | n/a |
In 2019, Louisiana State University implemented the StarRez Platform, a Real Estate Property Management application to centralize student housing operations across multiple campuses supporting nearly 39,500 students. The StarRez Platform was deployed to manage housing lifecycle processes and to provide a unified housing system that interfaces with university administrative services.
The StarRez Platform implementation focused on core property management capabilities commonly required in higher education, including resident assignment and occupancy management, room inventory and configuration, move in and move out workflows, and housing billing and payment orchestration. Configuration work emphasized standardizing housing business rules and access controls to align housing operations with registrar and student services processes.
Integration architecture used the institution's Boomi Enterprise Platform as the primary integration backbone, connecting StarRez Platform to Workday Financial Management and Human Capital Management, institutional CRMs such as Salesforce and Slate, Snowflake for analytics, Elavon payment processing, Blackbaud awards management, and placement and assessment systems like ACCUPLACER. LSU runs a large set of Boomi integrations that include StarRez as part of the university integration fabric, and the program has produced APIs through Boomi API Management to expose housing data for downstream consumers. Workday Studio remains in use for certain inbound and boomerang integrations, while Boomi provides any to any integration flexibility for StarRez workflows.
Operational scope extended across housing operations, student services, and finance, with integration ownership sitting in LSU IT where a six person integration team expanded capacity through Boomi. Governance changes prioritized reusable integration patterns and centralized API management to reduce duplicate data entry and to support the broader Workday Student initiative. LSU documented accelerated integration throughput and increased team capacity as part of the integration program, enabling faster service delivery for housing and related student administrative functions.
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Quest Apartment Hotels | Leisure and Hospitality | 3000 | $620M | Australia | StarRez | StarRez Platform | Real Estate Property Management | 2014 | n/a |
In 2014, Quest Apartment Hotels implemented the StarRez Platform for Real Estate Property Management. The deployment targeted Quest Apartment Hotels operations in Australia and centralized property and guest management across the company’s apartment portfolio, reflecting support for enterprise operational functions given the company size and organizational structure.
The StarRez Platform was configured to deliver core property management capabilities including reservations and bookings, guest profile and CRM, tariff and rate management, housekeeping and inventory coordination, and accounts receivable and billing aligned with Accounting and Accounting Administration skills referenced in internal profiles. Configuration emphasized role based access controls to separate front desk, accounting, and administrative workflows, and included automation of booking lifecycle events and standard operational workflows consistent with Real Estate Property Management functionality.
Integration points included customer service tooling, specifically Zendesk Customer Service Software, to route guest inquiries and surface ticketing data alongside guest records in the StarRez Platform. Operational coverage explicitly encompassed accounting, customer service, and administrative teams, aligning system master data with day to day front of house and back office processes.
Governance established centralized configuration ownership within operations and finance, with training and skills emphasis on Admin Support, Customer Service Management, and Accounting Administration noted in staff competencies. Rollout sequencing prioritized core booking and billing modules before expanding housekeeping and reporting capabilities, enabling staged adoption and consistent control of configuration and workflows.
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St Pauls College | Education | 81 | $12M | Australia | StarRez | StarRez Platform | Real Estate Property Management | 2013 | n/a |
In 2013 St Pauls College deployed the StarRez Platform as its primary Real Estate Property Management application. The college is a not for profit residential academic community within the University of Sydney and used StarRez Platform to manage accommodation workflows and financial operations for undergraduate and postgraduate residents.
The deployment concentrated on accommodation management, event and stays billing, debtor and creditor processing, and end to end payroll processing, aligning with Real Estate Property Management capabilities such as reservation management, billing and payments, and reporting. Configuration work included end of day session processing in StarRez, refinement of monthly journals and prepayment and accrual procedures, and targeted fixes to GST coding that impacted both revenue and purchase postings.
Operational integration executed by college finance staff tied StarRez to an RMS system and to MYOB for financial posting, with routine processing of end of day sessions in StarRez and RMS and importing transactional files into MYOB. Reconciliations were performed between StarRez and RMS to align closing and opening balances, and the platform supported finance, events and stays, payroll, scholarship accounting, and the St Pauls College Foundation accounting workflows.
Governance and process restructuring accompanied the implementation, including building standardized balance sheet reconciliation templates, streamlining monthly journal calculations for board reporting, and tightening debtor management through introduction of a cashless environment and conversion of cheque payments to EFT. Documented outcomes include correction of historical GST miscodes, clearing prior period outstanding transactions, reconciliation of intercompany loan accounts, and the establishment of consistent month end reporting used in Finance Committee and Council packs.
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University of Nebraska-Lincoln | Education | 6000 | $1.5B | United States | StarRez | StarRez Platform | Real Estate Property Management | 2016 | n/a |
In 2016, University of Nebraska-Lincoln implemented the StarRez Platform in the Real Estate Property Management category, replacing Blackboard LMS for student housing operations. The deployment centered on centralizing Student Housing Management and coordinating several campus units to define multiple interfaces and data feeds across housing, retail operations, and student services.
Configuration work for the StarRez Platform included online housing contract workflows, online payment processing, and single sign on integration with the UNL Student Information System, along with deployment of eRezLife Student Staff Selection and Shibboleth authentication for student facing services. The implementation included authored interface specifications, change requests, software specifications, and SQL scripts used to verify and clean data and to build operational reports.
Integrations implemented during the project connected StarRez Platform to the UNL Student Information System, the N Card charge system for Athletics retail operations, WorkForce Software for time and attendance, LDAP authentication, N Card iCLASS on time clocks, and implemented site to site VPN connectivity for secured traffic. Infrastructure architecture encompassed a Linux Apache MySQL PHP application platform, redundant server rooms tied by 10 GE fiber, VMware virtualization, EqualLogic SAN storage, and CommVault disk to disk to tape backup.
Project governance and process restructuring were formalized through IS project request forms, monthly progress reports, and quarterly prioritization meetings, with IT ownership for interface testing and change control. The IT lead supervised a small team and an operating budget, authored technical specifications, coordinated campus stakeholders, and executed testing to meet aggressive schedules while monitoring Payment Card Industry compliance and planning network firewall controls.
Operational outcomes explicitly documented include completed interface testing that met project timelines, implemented online payment and single sign on with the UNL Student Information System, establishment of redundant infrastructure, and preparation of PCI self assessment work to resolve compliance issues. These structural and procedural changes anchored University of Nebraska-Lincoln Student Housing on the StarRez Platform and standardized housing operational workflows.
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