List of Swimlane Platform Customers
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Since 2010, our global team of researchers has been studying Swimlane Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swimlane Platform for Security Orchestration, Automation, and Response (SOAR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swimlane Platform for Security Orchestration, Automation, and Response (SOAR) include: Softcat, a United Kingdom based Professional Services organisation with 2315 employees and revenues of $1.28 billion, InComm Payments, a United States based Professional Services organisation with 2400 employees and revenues of $1.10 billion, Fernao Magellan Germany, a Germany based Professional Services organisation with 161 employees and revenues of $59.0 million and many others.
Contact us if you need a completed and verified list of companies using Swimlane Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fernao Magellan Germany | Professional Services | 161 | $59M | Germany | Swimlane | Swimlane Platform | Security Orchestration, Automation, and Response (SOAR) | 2022 | n/a |
In 2022, Fernao Magellan Germany implemented the Swimlane Platform for Security Orchestration, Automation, and Response (SOAR). The Germany based managed security service provider oriented the deployment around security operations and incident response workflows using the Swimlane Platform.
The implementation consolidated case management and automated triage capabilities, and delivered high customization SOAR playbooks to support operationalizing response procedures. Fernao Magellan Germany configured approximately 140 customized use cases in under two years, establishing a sizable playbook portfolio and standardized automated workflows.
Operational scope centered on the companys SOC and MSSP delivery model, with the Swimlane Platform used to centralize incident handling and coordinate analyst activities across client engagements. The deployment emphasized orchestration of response steps and automation of repetitive triage tasks, aligning application capabilities with security operations and incident response functions.
Rollout and governance emphasized rapid use case construction and playbook customization, enabling consistent case management processes across the SOC. Reported outcomes from the implementation include about 70% time savings on incident response, 30% time savings from centralized case management, and 30 to 70% time reduction per automated use case.
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InComm Payments | Professional Services | 2400 | $1.1B | United States | Swimlane | Swimlane Platform | Security Orchestration, Automation, and Response (SOAR) | 2023 | n/a |
In 2023, InComm Payments implemented the Swimlane Platform in a Security Orchestration, Automation, and Response (SOAR) deployment to centralize its SOC toolset and provide a single pane of glass for case management and automation. The Swimlane Platform was provisioned for the companys US security operations, consolidating case intake, triage, and response coordination into a unified operational layer for security analysts.
Configuration focused on centralized case management and automation capabilities, using Swimlane Platform orchestration and playbook constructs to standardize incident handling and accelerate routine remediation steps. Functional emphasis included case management, automated response orchestration, and analyst workflow automation consistent with Security Orchestration, Automation, and Response (SOAR) operational terminology.
Operational governance shifted toward an integrated case-handling model that improved analyst visibility across the SOC, with standardized workflows and centralized monitoring for US security operations. The deployment reported cases handled within 20 minutes on average, representing three times faster remediation, and materially improved analyst efficiency and visibility.
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Softcat | Professional Services | 2315 | $1.3B | United Kingdom | Swimlane | Swimlane Platform | Security Orchestration, Automation, and Response (SOAR) | 2020 | n/a |
In 2020, Softcat deployed the Swimlane Platform as a hub and system-of-record for its managed cybersecurity services. The Swimlane Platform was implemented under the Security Orchestration, Automation, and Response (SOAR) category to centralize automation, orchestration, and operational control over SOC workflows.
The UK-based implementation automated 14 use cases focused on repetitive SOC and IT tasks, reducing analyst workload through playbook-driven orchestration, automated case handling, and enrichment workflows. Functional capabilities emphasized orchestration, runbook execution, workflow automation, and case management consistent with Security Orchestration, Automation, and Response (SOAR) best practices.
The Swimlane Platform served as the operational hub across Softcat’s managed security services and supported faster customer onboarding without adding headcount. Governance changes included standardizing automated playbooks and shifting repetitive operational steps into the platform to free analyst time.
Softcat reported immediate savings equivalent to about four staff and achieved roughly 30 percent growth in customer onboarding capacity without additional headcount, outcomes that were directly tied to the Swimlane Platform deployment and the automated use cases implemented.
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