List of TechnologyOne OneCouncil HR Customers
Brisbane, 4006, QLD,
Australia
Since 2010, our global team of researchers has been studying TechnologyOne OneCouncil HR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TechnologyOne OneCouncil HR for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TechnologyOne OneCouncil HR for Core HR include: Blacktown City Council, a Australia based Government organisation with 2092 employees and revenues of $550.0 million, Toowoomba Regional Council (TRC), a Australia based Government organisation with 1488 employees and revenues of $396.0 million, City of Swan, a Australia based Government organisation with 550 employees and revenues of $145.0 million, City of Mandurah, a Australia based Government organisation with 500 employees and revenues of $90.0 million, City of Playford, a Australia based Government organisation with 505 employees and revenues of $82.0 million and many others.
Contact us if you need a completed and verified list of companies using TechnologyOne OneCouncil HR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TechnologyOne OneCouncil HR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blacktown City Council | Government | 2092 | $550M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2018 | n/a |
In 2018, Blacktown City Council implemented TechnologyOne OneCouncil HR as its Core HR solution, aligning HR and payroll functions for a council with approximately 2,092 employees and one of the largest local government areas in New South Wales. The implementation was driven by a Senior Business and Process Analyst led program of architectural optimization, process analysis, and vendor selection that prioritized reuse of existing platforms and standardization across the IT product portfolio.
TechnologyOne OneCouncil HR was configured to support core HR capabilities including onboarding and exit workflows, payroll interfaces, employee records and ECM for HR, and land and property related HR data needs. The project included detailed process mapping, data modelling and analytics to unify disparate information across locations and lines of business, and the construction of client hierarchies to support compliance and risk identification. The deployment emphasized pragmatic talent and payroll technology assessment and end to end analysis of HR processes prior to configuration.
Integrations and operational coverage included adding CRM functionality into the TechnologyOne ERP layer, data migration into SSRS and other reporting facilities, and coordination with parallel implementations of ServiceNOW for IT service and incident management, Pinforce, Office 365 and Microsoft Teams. Operational scope covered HR, Payroll, Land and Property, Fleet and Civil functions, and impacted land and park registers through integrated records and reporting. The program also managed decommissioning activities for CIVIL Payroll, HR, Fleet management, BCAMS and the Magic IT Helpdesk Management tool.
Governance and rollout incorporated a consistent approach framework with Reporting Frameworks, Architecture Framework, Project Management, Change Management and Incident Management standards, plus ICT Strategy and IT Governance to align IT operations with council strategy. The implementation established KPIs and improved requirements, testing and deployment cycles by 60 percent, and included transition planning to maximize outsourcing and offshoring benefits while guiding handover from PMO to BAU.
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City of Greater Geraldton | Government | 315 | $62M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2022 | Tango IT |
In 2022, the City of Greater Geraldton began implementing TechnologyOne OneCouncil HR for Core HR following council approval of an Enterprise Resource Planning tender awarded to TechnologyOne. The initiative is positioned within a broader OneCouncil program intended to consolidate several individual software systems used across financial management, supply chain, contract management, business strategy and planning, human resources and payroll, and compliance.
The implementation project is actively progressing with the City locking in a module roll-out schedule and the internal ERP implementation team coordinating configuration and process alignment for Core HR workflows. Typical Core HR capabilities being scoped include employee records management, payroll coordination, leave and rostering processes, position control and compliance reporting. Perth based systems integrator Tango IT is assisting the City of Greater Geraldton’s internal team on implementation planning and rollout sequencing.
Governance centers on the City’s ERP implementation team finalizing module sequencing and standard operating procedures to align HR operations across corporate services and customer service functions. The City of Greater Geraldton is joining other local governments migrating to the OneCouncil platform, and TechnologyOne OneCouncil HR has been lauded as a best practice system intended to simplify work processes and increase the City’s capability to deliver excellent service to customers.
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City of Kalamunda, Community Support | Government | 250 | $51M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2024 | n/a |
In 2024, City of Kalamunda Community Support implemented TechnologyOne OneCouncil HR as its Core HR application. The deployment is targeted to support the Office of the CEO People & Culture directorate and to enable HR operations across corporate services, community services and the directorate structure outlined in organisational documentation. The People Services Officer role is explicitly charged with day to day HR operations while assisting with the implementation, testing and improvement of HR modules within the ERP.
The TechnologyOne OneCouncil HR implementation emphasizes Core HR capabilities including position management and classification, employee records and personnel file maintenance, recruitment configuration and end to end onboarding workflows, learning and development administration, and management of compliance records such as Working with Children Checks and drivers licence checks. Configuration work includes data migration and validation, system integrity checks, drafting and version control for position descriptions, and establishing recruitment and induction process flows that align with the application s capabilities. The People Services team is providing feedback loops for process improvement and capturing operational requirements during testing cycles.
Integrations are focused on onboarding process continuity and the organisation s online learning system Litmos, with the People Services Officer managing training records, the internal GROW training program and coordination of conference and membership processing through the HRIS. Data migration, validation and user acceptance testing are core operational activities to ensure HR workflows map cleanly into TechnologyOne OneCouncil HR. Operational coverage spans People Services, Coordinator Work Health and Safety, line managers involved in recruitment and induction, and other HR stakeholders who will maintain databases and HR processes.
Governance and rollout practices include development of HRIS related training materials and user guides, role based responsibilities for system administration within People & Culture, and updates to policies and procedures to preserve legislative compliance during recruitment and induction. Testing, iterative process refinement and ongoing administration are embedded in the implementation plan, with the People Services Officer allocated specific duties for system support and continuous data quality work. The narrative centers on the HRIS architecture and functional coverage rather than quantified outcomes.
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City of Mandurah | Government | 500 | $90M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2020 | n/a |
In 2020, City of Mandurah implemented TechnologyOne OneCouncil HR as part of a broader OneCouncil SaaS program to consolidate administrative platforms and strengthen Core HR capabilities. The program was driven by a need to replace a patchwork of point solutions with a single enterprise SaaS platform that could support community-facing self-service and mobile access while underpinning broader council initiatives such as Transform Mandurah and Restart Mandurah.
The deployment of TechnologyOne OneCouncil HR was delivered alongside Finance, Supply Chain Management, Asset Management, Payroll and Electronic Document Management modules on the OneCouncil SaaS platform, establishing a unified application stack. Configuration focused on Core HR workflows, payroll processing, reporting and budgeting, and analytics capabilities, with changes to payroll practice noted where pay runs that had been held open to capture late changes were restructured to run within the new system.
Architecturally the rollout used TechnologyOne OneCouncil as a cloud SaaS delivery model, enabling access to HR and payroll data anywhere and on any device, and supporting remote implementation work during COVID related restrictions. The integrated OneCouncil environment centralized HR, payroll and related administrative data to reduce fragmentation and support faster financial and operational reporting.
Governance and operational changes accompanied the technical implementation, including revised payroll run procedures and a focus on simplifying budgeting and reporting workflows. Explicit outcomes reported by the council at go live included faster and simpler budgeting and reporting, payroll run time reductions expected from hours to minutes, improved flexibility and resilience through ubiquitous access, and an on time delivery despite pandemic constraints.
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City of Playford | Government | 505 | $82M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2015 | n/a |
In 2015 City of Playford implemented TechnologyOne OneCouncil HR as its centralized Core HR platform. The deployment consolidated HR and Organisational Development capabilities for a council workforce of approximately 505 employees, positioning TechnologyOne OneCouncil HR as the authoritative system of record for employee data and performance processes.
Configuration work focused on Core HR functional modules, including employee master records and organisational structure, position control, performance management, and learning and development capability. The project delivered a bespoke performance appraisal template aligned to the organisation's strategic goals, configured review workflows and approval routing for performance cycles, and incorporated learning program budgeting and tracking to support the Organisational Development and Learning and Development function.
Operational rollout was driven through facilitated workshops from Council executive to the organisational board, with change and governance anchored in Organisational Development. Implementation activities included staff culture survey delivery, coordination of an Aspiring Leaders Development Program, and culture interventions such as the Development and Launch of Courageous Conversations, all aligned to embed TechnologyOne OneCouncil HR into HR processes and leadership development workflows.
Outcomes recorded by the organisation include the implementation of the HR Tech One system, the development of the Performance Appraisal template to align to strategic goals, delivery of the Staff Culture Survey, and coordination of the Aspiring Leaders Development Program. Governance and process alignment were emphasized to ensure TechnologyOne OneCouncil HR supported strategic HR, performance management, and learning operations across the council.
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Government | 550 | $145M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2017 | n/a |
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Government | 1488 | $396M | Australia | TechnologyOne | TechnologyOne OneCouncil HR | Core HR | 2018 | n/a |
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