List of Teladoc Solo Customers
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Since 2010, our global team of researchers has been studying Teladoc Solo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Teladoc Solo for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Teladoc Solo for Audio Video and Web Conferencing include: Northwell Health, a United States based Healthcare organisation with 87000 employees and revenues of $16.90 billion, Saint Francis Health, a United States based Healthcare organisation with 12000 employees and revenues of $1.80 billion, The Medical University of South Carolina, a United States based Healthcare organisation with 5500 employees and revenues of $1.17 billion and many others.
Contact us if you need a completed and verified list of companies using Teladoc Solo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Northwell Health | Healthcare | 87000 | $16.9B | United States | Teladoc Health | Teladoc Solo | Audio Video and Web Conferencing | 2022 | n/a |
In 2022, Northwell Health implemented Teladoc Solo as its enterprise virtual care platform. Teladoc Solo was selected as an Audio Video and Web Conferencing solution to enable clinician-to-patient and provider-to-provider video workflows for virtual care and clinical collaboration.
The initial deployment targeted 20 hospitals in the New York metro area, concentrating on clinical and virtual care use cases. Implementation scope emphasized scheduled direct-to-patient visits and synchronous provider consultations, integrating video consultation workflows with existing clinical scheduling and care delivery processes.
Configuration prioritized Microsoft Teams integration, using the Solo with Teams variant of Teladoc Solo to embed video workflows into clinician collaboration channels and meeting orchestration. Functional capabilities implemented included secure video sessions for scheduled visits, multi-party provider consults, and workflow orchestration consistent with Audio Video and Web Conferencing platform patterns.
Rollout governance focused on clinical operations and virtual care teams across the participating hospitals, with staged expansion to extend system-wide virtual care. The deployment was intended to improve clinician collaboration and direct-to-patient scheduled visits across the system, aligning the Audio Video and Web Conferencing implementation with clinical workflow requirements.
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Saint Francis Health | Healthcare | 12000 | $1.8B | United States | Teladoc Health | Teladoc Solo | Audio Video and Web Conferencing | 2023 | n/a |
In 2023 Saint Francis Health implemented Teladoc Solo as its virtual nursing platform. The deployment used Teladoc Solo within an Audio Video and Web Conferencing architecture integrated with Epic to enable inpatient telehealth workflows.
The implementation focused on virtual nursing clinical sessions, clinician to clinician consult workflows, and remote mentoring capabilities for newly licensed nurses. Teladoc Solo was configured to support admission and discharge coordination through its audio video conferencing links and EHR integration, aligning clinical interactions with Epic documentation and care plans.
Operational coverage began as a pilot across medical and surgical units and expanded to inpatient clinical virtual nursing across Oklahoma, with plans to scale further. The program impacted nursing operations, admissions and discharge processes, and clinical education, providing a centralized virtual nursing layer that augmented onsite staffing models.
Governance changes emphasized standardized virtual nursing workflows and mentor led supervision to reduce variability in care processes. Saint Francis reported $900,000 in savings in the program’s first year and cited improved efficiency and reduced turnover costs as program benefits.
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The Medical University of South Carolina | Healthcare | 5500 | $1.2B | United States | Teladoc Health | Teladoc Solo | Audio Video and Web Conferencing | 2017 | n/a |
In 2017, The Medical University of South Carolina implemented Teladoc Solo to formalize telemedicine workflows for acute neurology and pre-hospital emergency care. The deployment used Teladoc Solo within the Audio Video and Web Conferencing category to deliver specialist video access into rural South Carolina emergency settings.
The implementation focused on real-time video consultations for telestroke and teleneurology, and on Tele-EMS connectivity that enabled clinicians to review scans quickly as part of Solo-enabled workflows. Functional capabilities emphasized clinician-to-clinician video consults, rapid image review during consultations, and structured teleconsult activation for time-sensitive stroke evaluation.
Operational coverage included emergency departments, neurology services and EMS crews across rural South Carolina, aligning hospital-based and pre-hospital workflows to specialist availability. The implementation timeline is informed by program telemetry spanning 2017–2024, which provided operational signals used to characterize the roll‑out and ongoing performance.
Governance changes embedded Solo-enabled consults into acute stroke pathways and Tele-EMS activation procedures to standardize decisioning and consult escalation. MUSC reports markedly improved outcomes tied to the Solo-enabled workflows, including door-to-needle time halved, illustrating how Teladoc Solo and the Audio Video and Web Conferencing deployment impacted emergency neurology and EMS business functions.
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Buyer Intent: Companies Evaluating Teladoc Solo
- Government of Western Australia, Department of Health, a Australia based Government organization with 50000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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