List of Texada SRM Customers
Mississauga, L4Z 2G5, ON,
Canada
Since 2010, our global team of researchers has been studying Texada SRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Texada SRM for Rental Management System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Texada SRM for Rental Management System include: WesTrac, a Australia based Construction and Real Estate organisation with 4500 employees and revenues of $3.78 billion, Babcock & Wilcox Canada, a Canada based Oil, Gas and Chemicals organisation with 240 employees and revenues of $100.0 million, Cooper Equipment Rentals, a Canada based Professional Services organisation with 370 employees and revenues of $75.0 million, Rapid Equipment Rental, a Canada based Professional Services organisation with 110 employees and revenues of $10.0 million, Southside Rentals, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Texada SRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Texada SRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Babcock & Wilcox Canada | Oil, Gas and Chemicals | 240 | $100M | Canada | Texada | Texada SRM | Rental Management System | 2011 | n/a |
In 2011, Babcock & Wilcox Canada implemented Texada SRM, a Rental Management System. The engagement included upgrading the Texada SRM database and application software and provisioning virtual Windows Server 2008 R2 application hosts and dedicated SQL servers to support the rental management workload.
The implementation delivered new user functions within Texada SRM and involved explicit configuration of database security, promotion of developer code to test and production SQL and web servers, and virtualization-based deployment. Systems administration work extended to Active Directory and NTFS security, Exchange account lifecycle control, Group Policy Objects to control password caching, and SharePoint and wireless network administration as part of the operational baseline.
Operational integration reflected day to day IT operations, with logging of support activity in the HelpMaster helpdesk system and co-management of level 1 and level 2 support for local and remote users. Backup architecture moved toward SAN backups over tape, and the team fully repaired manufacturing software disrupted by new security policies while enabling the Texada SRM application to support revised user workflows.
Governance and process changes included co-authoring procedures to eliminate hard copy security forms and formalizing email-based document flows. Explicit outcomes recorded during the period include finishing the Texada SRM upgrade on time with 100 percent customer satisfaction, a 50 percent reduction in external printing costs, a two day reduction in file restore times using SAN backups, and a 10 percent reduction in software licenses through yearly audits.
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Cooper Equipment Rentals | Professional Services | 370 | $75M | Canada | Texada | Texada SRM | Rental Management System | 2020 | n/a |
In 2020, Cooper Equipment Rentals implemented Texada SRM, a Rental Management System, to support its branch rental operations and counter workflows. The deployment positioned Texada SRM as the primary system for day to day rental transaction processing used by rental coordinators and branch supervisors to handle customer interactions and documentation.
Texada SRM is used to generate quotes, contracts, invoices, purchase orders, and close documentation, reflecting core Rental Management System functionality for contract lifecycle and billing workflows. The implementation includes Texada Workflow to orchestrate transactional steps and standardize contract and invoicing processes, aligning system capabilities with front counter sales and shop equipment turnaround processes.
The application is operated alongside Power BI for business reporting and analytics, SharePoint which was implemented to replace paper filing and accelerate document retrieval, and collaboration via Teams and Microsoft 365. Operational toolset usage also includes SmartEquip, Ecompliance, and Purolator as part of daily branch operations, with Texada SRM serving as the transactional backbone while those systems support maintenance records, compliance, and shipping workflows.
Governance and operational continuity activities included implementing a SharePoint filing system to speed document workflows and active data remediation during an acquisition when source records were incorrect, maintaining rental service delivery through the transition. Texada SRM remains the central Rental Management System for Cooper Equipment Rentals, supporting quoting, contracting, invoicing, procurement documentation, and branch level operational control.
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Rapid Equipment Rental | Professional Services | 110 | $10M | Canada | Texada | Texada SRM | Rental Management System | 2017 | n/a |
In 2017 Rapid Equipment Rental implemented Texada SRM, a Rental Management System, to support logistics, dispatch and rental operations based out of Toronto, Ontario. The implementation was centered on field operations for the companys logistics team, with year one usage tied directly to delivery and pickup workflows managed from the Toronto site.
Texada SRM and associated Texada Systematic Software were used to operationalize ticketing and dispatch workflows, receiving, prioritizing and processing delivery and pick up ticket reports. Configuration focused on dispatch scheduling and rental lifecycle tracking, aligning rental agreement and order management capabilities with daily driver itineraries and ticket resolution processes.
The deployment was operated alongside a Geotab tracking system used to plan driver itinerary schedules, troubleshoot in-transit issues and monitor deliveries, providing location telemetry into dispatch workflows. Operational coverage emphasized the logistics coordinator role in Toronto and tied site-level dispatch operations to ticket processing in the Rental Management System.
Governance included coordination and maintenance of Health and Safety Programs in accordance with the Ontario Health and Safety Act, and formalized ticket prioritization and dispatch escalation procedures. Process changes centered on structured ticket intake, prioritized dispatching and continuous monitoring between Texada SRM and vehicle tracking to support day to day rental and delivery operations.
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Southside Rentals | Professional Services | 50 | $5M | United States | Texada | Texada SRM | Rental Management System | 2021 | n/a |
In 2021, Southside Rentals deployed Texada SRM, a Rental Management System, to modernize equipment rental invoicing and order workflows across its Atlanta regional operations. Southside Rentals, operating as Southside Lifts & Rentals and part of the Barnsley Construction Group, implemented the Texada Platform to address manual, paper based order processing, offsite communication challenges for drivers, and customer demand for streamlined card payments.
The implementation sequence began with Texada SRM and Texada Mobile, followed a month later by Texada Pay, creating a unified Rental Management System that supports order capture, mobile document delivery, electronic signatures, onsite photo capture, and payment processing. Texada SRM was configured to generate consolidated reporting outputs including rental reports, billing inquiries, referential reports, and P&L oriented statements, reducing the need to pull data from multiple places.
Operationally the deployment tied branch based workflows to mobile field processes, enabling drivers to access contracts and contact information on site and to capture signatures and images in real time, while finance and operations teams used the same system for AR management and billing. The solution used saved card functionality with prior authorization to streamline customer payments, shifting transactions from check based collections to card on file workflows and reducing physical travel for paperwork handling.
Governance and process change were led by Operations Manager Tim Brakefield, who centralized reporting and mobile-first procedures to improve visibility and accountability across operations and customer service. The project produced explicit outcomes reported by the customer, including a 14 point lift to accounts receivable, up to a 30 percent increase in order accuracy, and 100 percent better efficiency, with faster payment handling and improved customer satisfaction.
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Trowelex Rentals and Sales | Construction and Real Estate | 20 | $5M | Canada | Texada | Texada SRM | Rental Management System | 2020 | n/a |
In 2020, Trowelex Rentals and Sales implemented Texada SRM as its Rental Management System, moving core rental operations to a cloud-hosted instance managed by Texada. The deployment addressed a small, family owned equipment rental operator serving Castlegar, British Columbia, consolidating rental inventory and transaction processing onto a single vendor platform.
The Texada SRM implementation concentrated on inventory tracking, rental contract management, and recurring software maintenance, with the vendor delivering monthly updates, bug fixes, and feature enhancements. Configuration work emphasized standard rental workflows and tighter inventory controls, reducing manual reconciliation that had been part of the prior on-premise practices described by the customer.
Architecturally the solution is delivered as a cloud-hosted platform with redundantly backed up servers and SSL encrypted transport, shifting backup and server availability responsibilities from the customer to the vendor. Operational coverage extended across systems administration, rental operations, and customer support functions at the Trowelex rental shop, with the vendor support team participating in the project kickoff and cutover activities.
Governance during rollout focused on stakeholder education about cloud security and continuity, ensuring buy in from local leadership and the systems administrator who led the initiative. Reported outcomes included reduced IT related manual tasks, removal of on-site backup duties, continuous access to current software versions, and no recorded service interruption after cutover.
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Construction and Real Estate | 4500 | $3.8B | Australia | Texada | Texada SRM | Rental Management System | 2023 | n/a |
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Buyer Intent: Companies Evaluating Texada SRM
- Directed Electronics Australia, a Australia based Distribution organization with 150 Employees
- Zeppelin, a Germany based Professional Services company with 10000 Employees
- Bintang Subsea, a Indonesia based Oil, Gas and Chemicals organization with 180 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Directed Electronics Australia | Distribution | 150 | $45M | Australia | 2026-02-02 | |
| Zeppelin | Professional Services | 10000 | $2.5B | Germany | 2025-11-14 | |
| Bintang Subsea | Oil, Gas and Chemicals | 180 | $20M | Indonesia | 2025-11-10 |