List of TocToc Chat Customers
TocToc
2100 Geng Road, Suite 210,
Roma, 00143,
Italy
Roma, 00143,
Italy
39 06 9293 9729
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying TocToc Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TocToc Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TocToc Chat for Chatbots and Conversational AI include: Umbria Energy, a Italy based Utilities organisation with 500 employees and revenues of $102.0 million, Veratour, a Italy based Professional Services organisation with 99 employees and revenues of $10.0 million, Brotini, a Italy based Distribution organisation with 46 employees and revenues of $5.0 million, Bludis, a Italy based Distribution organisation with 23 employees and revenues of $3.0 million, Dpr Labeling, a United States based Distribution organisation with 5 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using TocToc Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TocToc Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bludis | Distribution | 23 | $3M | Italy | TocToc | TocToc Chat | Chatbots and Conversational AI | 2015 | n/a |
In 2015 Bludis implemented TocToc Chat, a Chatbots and Conversational AI application, embedding it on the company website to handle customer-facing interactions. Bludis is an Italy-based distribution company with 23 employees and approximately 3 million euros in revenue, and the TocToc Chat deployment is visible on bludis.it.
The TocToc Chat implementation centers on a web-embedded chat widget configured with conversational flows and scripted FAQ handling, supplemented by lead capture and escalation paths to human agents. Configuration emphasis was on lightweight administration and rule-based workflows appropriate for a small distributor, with content and response templates maintained inside the chat platform.
Operational coverage is focused on the public website, supporting pre-sales inquiries and basic customer service touchpoints for Bludis customers in Italy, and it is operated by internal staff through the chat console. The deployment did not indicate expansion to other digital channels in available sources, remaining a site-level conversational layer.
Governance and ongoing updates are managed by Bludis personnel via the TocToc Chat administration controls, with iterative content edits and flow adjustments handled internally to reflect product and order information. The narrative links the company Bludis, the application TocToc Chat, the Chatbots and Conversational AI category, and its role across customer support and sales inquiry workflows on the website.
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Brotini | Distribution | 46 | $5M | Italy | TocToc | TocToc Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Brotini implemented TocToc Chat on its public website. Brotini uses TocToc Chat, a Chatbots and Conversational AI application, to support customer service and online sales engagement on its Italy-based distributor site. The deployment is a web-embedded chat interface accessible to visitors on product and contact pages, serving as the primary conversational touchpoint for online inquiries.
Configuration focuses on conversational flow design, a managed FAQ knowledge base, scripted lead capture forms and session handoff capabilities typical of Chatbots and Conversational AI. TocToc Chat is instrumented for automated responses and visitor intent handling, with conversational scripts tailored to product catalog and order questions. The implementation centers on lightweight bot orchestration and content-driven dialogue rather than extensive backend integration.
Operational scope is limited to the public website and customer-facing functions, with internal teams maintaining conversation content and workflow rules. Governance is aligned to business functions for customer service and marketing, using iterative script updates to refine user journeys and escalate to human support when required. The narrative reflects an embedded web chat deployment of TocToc Chat by Brotini in 2021 for customer engagement and online sales support.
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Dpr Labeling | Distribution | 5 | $1M | United States | TocToc | TocToc Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Dpr Labeling deployed TocToc Chat on its public website, using TocToc Chat as a Chatbots and Conversational AI implementation to manage visitor inquiries and customer engagement. The deployment is a vendor-hosted website widget model that provides a browser-based conversational interface without on-premise infrastructure. For a five-person distribution firm the architecture emphasizes lightweight SaaS delivery and simple embedding of the chat widget across key site pages.
The implementation leverages category-standard capabilities such as scripted conversational flows, FAQ self-service, and lead capture workflows to support sales and customer support functions through the website. No third-party integrations were specified in the source, so the operational footprint is front-end focused with configuration and content management performed by internal staff. Governance is pragmatic and centralized, with ongoing content updates and flow tuning handled by the company to keep customer-facing dialogues aligned with operational needs.
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Farmacia Scalvinidei Dottori Antonio E Roberto Scalvini | Retail | 10 | $1M | Italy | TocToc | TocToc Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Farmacia Scalvinidei Dottori Antonio E Roberto Scalvini deployed TocToc Chat, a Chatbots and Conversational AI application, on its public website. The TocToc Chat implementation is a web-embedded conversational widget serving customers visiting https://www.farmaciascalvini.it and is positioned to handle common customer interactions and inquiries. This deployment links Farmacia Scalvinidei Dottori Antonio E Roberto Scalvini, TocToc Chat, and Chatbots and Conversational AI with customer engagement and front-of-house customer service functions.
Configuration of TocToc Chat appears to emphasize prebuilt conversational flows and FAQ automation typical of Chatbots and Conversational AI, scaled for a small retail pharmacy environment. Operational coverage is focused on the public website audience in Italy, supporting customer service use cases such as product availability questions, opening hours, and basic appointment or prescription pickup guidance. Governance and maintenance are expected to be managed by internal pharmacy staff responsible for the website and customer interactions, with iterative updates to conversation scripts and business hours as required.
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Sweet Coffee Italia | Manufacturing | 11 | $1M | Italy | TocToc | TocToc Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Sweet Coffee Italia deployed TocToc Chat on its public website. TocToc Chat is implemented as the company's Chatbots and Conversational AI solution to handle customer interactions, surface product information, and capture inbound sales leads through the site.
The implementation concentrated on a lightweight conversational user interface and automated FAQ flows, with intents configured for order inquiries, product details, and basic shipping questions. Configuration used TocToc Chat capabilities for scripted dialogs and natural language intent recognition typical of Chatbots and Conversational AI, and included form based lead capture to hand off complex cases to human agents.
The solution is embedded as a website widget on sweetcoffeeitalia.com and is managed internally by a small operations or marketing team that maintains dialog content and routing via the TocToc Chat administration console. Operational coverage is focused on customer support and ecommerce inquiry handling for the Italy facing site, with iterative updates to conversation flows to reflect product and seasonal changes.
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Utilities | 500 | $102M | Italy | TocToc | TocToc Chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 99 | $10M | Italy | TocToc | TocToc Chat | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating TocToc Chat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD TocToc Chat Coverage
TocToc Chat is a Chatbots and Conversational AI solution from TocToc.
Companies worldwide use TocToc Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Umbria Energy, Veratour, Brotini, Bludis and Dpr Labeling are recorded users of
TocToc Chat for Chatbots and Conversational AI.
Companies using TocToc Chat are most concentrated in Utilities, Professional Services and Distribution, with adoption spanning over 21 industries.
Companies using TocToc Chat are most concentrated in Italy and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TocToc Chat across Americas, EMEA, and APAC.
Companies using TocToc Chat range from small businesses with 0-100 employees - 85.71%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of TocToc Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TocToc Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.