List of UJET CCaaS 3.0 Customers
Ujet
201 3rd St, Suite 950,
San Francisco, 94103, CA,
United States
San Francisco, 94103, CA,
United States
1 877-438-8538
Professional Services
250
$30M
Since 2010, our global team of researchers has been studying UJET CCaaS 3.0 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UJET CCaaS 3.0 for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UJET CCaaS 3.0 for Call Center include: Instacart, a United States based Professional Services organisation with 3380 employees and revenues of $3.04 billion, Green Dot, a United States based Professional Services organisation with 1150 employees and revenues of $1.72 billion, JSX, a United States based Transportation organisation with 900 employees and revenues of $500.0 million, Nextlink Internet, a United States based Communications organisation with 1000 employees and revenues of $250.0 million, Waitr, Inc., a United States based Professional Services organisation with 485 employees and revenues of $166.3 million and many others.
Contact us if you need a completed and verified list of companies using UJET CCaaS 3.0, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UJET CCaaS 3.0 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ASSA ABLOY Intelligent Openings | Professional Services | 100 | $10M | United States | UJET | UJET CCaaS 3.0 | Call Center | 2023 | n/a |
In 2023, ASSA ABLOY Intelligent Openings implemented UJET CCaaS 3.0 as a customer-facing Call Center solution. The deployment is embedded on their public website and serves as the primary web-based contact channel for customer support and service inquiries.
The UJET CCaaS 3.0 implementation leverages cloud-hosted contact center capabilities typical of the Call Center category, including omnichannel session routing, in-browser voice and web softphone functionality, interactive voice response for web callers, session recording, and operational analytics. Configuration emphasis for a compact organization of about 100 employees includes role based administration, queue management, agent state controls, and a streamlined agent desktop to consolidate web and voice interactions.
Operational scope centers on customer service and field technical support functions with website routed interactions funneled into centralized contact queues. Governance and operational controls are organized for centralized administration, standard telephony and data retention policies, and phased activation of web channels to manage agent load. ASSA ABLOY Intelligent Openings UJET CCaaS 3.0 Call Center supports customer service and technical support business functions.
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Flcw Limited Liability Company | Automotive | 15 | $2M | United States | UJET | UJET CCaaS 3.0 | Call Center | 2022 | n/a |
In 2022, Flcw Limited Liability Company implemented UJET CCaaS 3.0 as a Call Center solution and embedded the UJET CCaaS 3.0 widget on its public website to handle customer contact flows. The deployment is a cloud hosted, web integrated contact center configuration consistent with Call Center platforms, with the application fronting voice and web chat channels through an in browser agent console and routing layer.
Configuration details reflect a small business operational footprint, with UJET CCaaS 3.0 providing inbound voice handling, web chat widget embedding, agent desktop controls, and standard call routing and IVR capabilities typical of the Call Center category. The implementation centers UJET CCaaS 3.0 in Flcw Limited Liability Company Call Center customer service operations on the website, with governance and workflows oriented to a compact team and website driven contact routing rather than broad enterprise integrations.
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Fresh N Lean | Distribution | 75 | $10M | United States | UJET | UJET CCaaS 3.0 | Call Center | 2021 | n/a |
In 2021 Fresh N Lean deployed UJET CCaaS 3.0 to provide website-based customer contact capabilities, establishing UJET CCaaS 3.0 as its Call Center solution for online customer service. The implementation focuses on embedding contact flows directly into the company website to capture web-originated voice and messaging interactions for the distribution business.
The deployment includes standard Call Center functional modules consistent with a cloud contact center, including a web embedded contact widget, omnichannel routing across voice and digital channels, callback handling, agent workspace for session management, and reporting for contact volume and agent activity. UJET CCaaS 3.0 is instrumented within website contact touchpoints to route customer inquiries into the companys customer support function, supporting agent workflows and contact handling across the organization.
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Green Dot | Professional Services | 1150 | $1.7B | United States | UJET | UJET CCaaS 3.0 | Call Center | 2021 | n/a |
In 2021, Green Dot implemented UJET CCaaS 3.0 as a Call Center platform embedded on their corporate website to handle customer facing contact flows. The UJET CCaaS 3.0 deployment functions as a cloud hosted contact center layer integrated into web channels to route inbound digital and voice interactions to support agents.
Configuration centered on core Call Center capabilities within UJET CCaaS 3.0, including contact routing, interactive voice response, omnichannel session handling, browser based agent desktop functionality, and real time monitoring. Standard interaction logging and call recording capabilities associated with Call Center operations were applied to support agent workflows and compliance needs.
The implementation is integrated directly into Green Dot’s website to enable web channel routing and click to call experiences, supporting customer service and support business functions. Operational coverage is focused on Green Dot’s United States customer channels, with the website acting as the primary digital entry point for routed contacts.
Governance and process changes emphasized standardized agent workflows, contact routing policies, queue and escalation rules, and operational telemetry for supervisors. Rollout was executed as an embedded web contact layer using UJET CCaaS 3.0, aligning contact handling and agent desktop configuration with existing customer service procedures.
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Grupo Bursatil Mexicano | Banking and Financial Services | 700 | $97M | Mexico | UJET | UJET CCaaS 3.0 | Call Center | 2022 | n/a |
In 2022, Grupo Bursatil Mexicano deployed UJET CCaaS 3.0 to instrument web-based customer contact handling on its corporate website. Grupo Bursatil Mexicano implemented UJET CCaaS 3.0 as its Call Center platform to centralize digital inbound voice and chat interactions and to provide browser-native contact capabilities for customer service operations.
The implementation follows a cloud-native contact center architecture common to the Call Center category, with emphasis on embedded web contact flows, browser-based voice sessions, chat and callback functionality, and an agent-facing desktop for session handling. Configuration work focused on omnichannel routing, session handoff between web channels and telephony, and real-time session control, while governance centered on standardizing digital contact workflows and operational procedures for front-line customer service teams.
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Professional Services | 3380 | $3.0B | United States | UJET | UJET CCaaS 3.0 | Call Center | 2018 | n/a |
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Transportation | 900 | $500M | United States | UJET | UJET CCaaS 3.0 | Call Center | 2023 | n/a |
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Retail | 126 | $20M | Canada | UJET | UJET CCaaS 3.0 | Call Center | 2021 | n/a |
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Automotive | 10 | $1M | United States | UJET | UJET CCaaS 3.0 | Call Center | 2022 | n/a |
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Automotive | 10 | $2M | United States | UJET | UJET CCaaS 3.0 | Call Center | 2022 | n/a |
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Showing 1 to 10 of 17 entries
Buyer Intent: Companies Evaluating UJET CCaaS 3.0
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Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD UJET CCaaS 3.0 Coverage
UJET CCaaS 3.0 is a Call Center solution from UJET.
Companies worldwide use UJET CCaaS 3.0, from small firms to large enterprises across 21+ industries.
Organizations such as Instacart, Green Dot, JSX, Nextlink Internet and Waitr, Inc. are recorded users of
UJET CCaaS 3.0 for Call Center.
Companies using UJET CCaaS 3.0 are most concentrated in Professional Services, Transportation and Communications, with adoption spanning over 21 industries.
Companies using UJET CCaaS 3.0 are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UJET CCaaS 3.0 across Americas, EMEA, and APAC.
Companies using UJET CCaaS 3.0 range from small businesses with 0-100 employees - 52.94%, to mid-sized firms with 101-1,000 employees - 35.29%, large organizations with 1,001-10,000 employees - 11.76%, and global enterprises with 10,000+ employees - 0%.
Customers of UJET CCaaS 3.0 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified UJET CCaaS 3.0 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.