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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of UJET CCaaS 3.0 Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ASSA ABLOY Intelligent Openings Professional Services 100 $10M United States UJET UJET CCaaS 3.0 Call Center 2023 n/a
In 2023, ASSA ABLOY Intelligent Openings implemented UJET CCaaS 3.0 as a customer-facing Call Center solution. The deployment is embedded on their public website and serves as the primary web-based contact channel for customer support and service inquiries. The UJET CCaaS 3.0 implementation leverages cloud-hosted contact center capabilities typical of the Call Center category, including omnichannel session routing, in-browser voice and web softphone functionality, interactive voice response for web callers, session recording, and operational analytics. Configuration emphasis for a compact organization of about 100 employees includes role based administration, queue management, agent state controls, and a streamlined agent desktop to consolidate web and voice interactions. Operational scope centers on customer service and field technical support functions with website routed interactions funneled into centralized contact queues. Governance and operational controls are organized for centralized administration, standard telephony and data retention policies, and phased activation of web channels to manage agent load. ASSA ABLOY Intelligent Openings UJET CCaaS 3.0 Call Center supports customer service and technical support business functions.
Flcw Limited Liability Company Automotive 15 $2M United States UJET UJET CCaaS 3.0 Call Center 2022 n/a
In 2022, Flcw Limited Liability Company implemented UJET CCaaS 3.0 as a Call Center solution and embedded the UJET CCaaS 3.0 widget on its public website to handle customer contact flows. The deployment is a cloud hosted, web integrated contact center configuration consistent with Call Center platforms, with the application fronting voice and web chat channels through an in browser agent console and routing layer. Configuration details reflect a small business operational footprint, with UJET CCaaS 3.0 providing inbound voice handling, web chat widget embedding, agent desktop controls, and standard call routing and IVR capabilities typical of the Call Center category. The implementation centers UJET CCaaS 3.0 in Flcw Limited Liability Company Call Center customer service operations on the website, with governance and workflows oriented to a compact team and website driven contact routing rather than broad enterprise integrations.
Fresh N​ Lean Distribution 75 $10M United States UJET UJET CCaaS 3.0 Call Center 2021 n/a
In 2021 Fresh N Lean deployed UJET CCaaS 3.0 to provide website-based customer contact capabilities, establishing UJET CCaaS 3.0 as its Call Center solution for online customer service. The implementation focuses on embedding contact flows directly into the company website to capture web-originated voice and messaging interactions for the distribution business. The deployment includes standard Call Center functional modules consistent with a cloud contact center, including a web embedded contact widget, omnichannel routing across voice and digital channels, callback handling, agent workspace for session management, and reporting for contact volume and agent activity. UJET CCaaS 3.0 is instrumented within website contact touchpoints to route customer inquiries into the companys customer support function, supporting agent workflows and contact handling across the organization.
Professional Services 1150 $1.7B United States UJET UJET CCaaS 3.0 Call Center 2021 n/a
Banking and Financial Services 700 $97M Mexico UJET UJET CCaaS 3.0 Call Center 2022 n/a
Professional Services 3380 $3.0B United States UJET UJET CCaaS 3.0 Call Center 2018 n/a
Transportation 900 $500M United States UJET UJET CCaaS 3.0 Call Center 2023 n/a
Retail 126 $20M Canada UJET UJET CCaaS 3.0 Call Center 2021 n/a
Automotive 10 $1M United States UJET UJET CCaaS 3.0 Call Center 2022 n/a
Automotive 10 $2M United States UJET UJET CCaaS 3.0 Call Center 2022 n/a
Showing 1 to 10 of 17 entries

Buyer Intent: Companies Evaluating UJET CCaaS 3.0

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FAQ - APPS RUN THE WORLD UJET CCaaS 3.0 Coverage

UJET CCaaS 3.0 is a Call Center solution from UJET.

Companies worldwide use UJET CCaaS 3.0, from small firms to large enterprises across 21+ industries.

Organizations such as Instacart, Green Dot, JSX, Nextlink Internet and Waitr, Inc. are recorded users of UJET CCaaS 3.0 for Call Center.

Companies using UJET CCaaS 3.0 are most concentrated in Professional Services, Transportation and Communications, with adoption spanning over 21 industries.

Companies using UJET CCaaS 3.0 are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UJET CCaaS 3.0 across Americas, EMEA, and APAC.

Companies using UJET CCaaS 3.0 range from small businesses with 0-100 employees - 52.94%, to mid-sized firms with 101-1,000 employees - 35.29%, large organizations with 1,001-10,000 employees - 11.76%, and global enterprises with 10,000+ employees - 0%.

Customers of UJET CCaaS 3.0 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified UJET CCaaS 3.0 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.