List of Vee24 Digital Customer Experience Hub Customers
Vee24
420 Boylston St # 5,
Boston, 02116, MA,
United States
Boston, 02116, MA,
United States
1 617-356-8280
Professional Services
30
$3M
Since 2010, our global team of researchers has been studying Vee24 Digital Customer Experience Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vee24 Digital Customer Experience Hub for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vee24 Digital Customer Experience Hub for Customer Experience include: BMW Germany, a Germany based Automotive organisation with 86895 employees and revenues of $114.25 billion, KBC Group, a Belgium based Banking and Financial Services organisation with 35235 employees and revenues of $12.27 billion, Sytner Group, a United Kingdom based Automotive organisation with 10630 employees and revenues of $9.63 billion, Dunnes Stores, a Ireland based Retail organisation with 18017 employees and revenues of $4.50 billion, Regus, a Switzerland based Construction and Real Estate organisation with 10000 employees and revenues of $3.69 billion and many others.
Contact us if you need a completed and verified list of companies using Vee24 Digital Customer Experience Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vee24 Digital Customer Experience Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Audi Japan | Automotive | 100 | $10M | Japan | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2013 | n/a |
In 2013 Audi Japan deployed the Vee24 Digital Customer Experience Hub to its public website, establishing a Customer Experience layer for direct digital engagement. The Vee24 Digital Customer Experience Hub is provisioned as an embedded web interaction service that surfaces real-time contact capabilities on customer-facing pages and supports synchronous advisor sessions.
Configuration work centered on standard Customer Experience modules, including live chat, video-assisted customer sessions, screen sharing and co-browsing, session routing to designated digital agents, and session recording for quality review. The implementation was configured through the application’s administrative console to manage agent profiles, permissions, queue behavior, and interactive UI triggers that launch conversations from the website.
Operational coverage focused on customer support and sales-facing functions within Japan, with the service hosted as an on-site website integration that routes customer interactions to Audi Japan’s designated digital agents. Governance emphasis included centralized administration for agent access and session logging, and process changes to incorporate web-assisted selling and remote consultation into existing front-line workflows.
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Beaverbrooks | Retail | 1000 | $252M | United Kingdom | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2015 | n/a |
In 2015, Beaverbrooks implemented Vee24 Digital Customer Experience Hub on their website. Beaverbrooks uses Vee24 Digital Customer Experience Hub as a web embedded customer engagement layer to support online shoppers, aligning with the Customer Experience application category. The deployment is centered on the company website and operates as the primary digital touchpoint for customer interactions and online sales assistance.
The implementation leverages standard Customer Experience capabilities such as live chat, video assisted guidance, co browsing and asynchronous messaging to enable real time customer agent engagement, using a JavaScript widget model to orchestrate sessions between site visitors and vendor hosted agent consoles. Integration patterns reflect cloud delivered customer experience platforms, with event tracking and session metadata handoff and API based connectivity to backend CRM and e commerce systems when configured. Operational ownership is oriented to customer service and online sales functions, with workflow controls for session routing, agent escalation and compliance oriented session logging where enabled.
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Bellutti Planen Innsbruck | Manufacturing | 40 | $5M | Austria | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2018 | n/a |
In 2018, Bellutti Planen Innsbruck deployed Vee24 Digital Customer Experience Hub on its public website to add a web embedded customer engagement layer. The implementation is scoped to the company website as the primary customer touchpoint and supports sales and after sales support functions for a manufacturing SMB with approximately 40 employees, using the Vee24 Digital Customer Experience Hub as a Customer Experience solution to drive real time customer interactions from product and contact pages.
Deployment follows a web embedded widget pattern with vendor hosted backend services, minimizing on prem infrastructure for the small IT footprint typical of a 40 person manufacturer. Functional capabilities implemented align with Customer Experience category norms and include live chat and video assisted interactions, guided selling session workflows and session handover to internal staff, with configuration and administration managed through the vendor console. Governance emphasized channel ownership for web inbound inquiries and operational handoff processes between customer facing staff and service teams to embed the new digital engagement workflows into existing sales and support operations.
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BMW Germany | Automotive | 86895 | $114.3B | Germany | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2016 | n/a |
In 2016, BMW Germany implemented Vee24 Digital Customer Experience Hub on its public website bmw.de. The deployment is scoped to the Customer Experience function and supports customer-facing digital channels on the BMW Germany site.
The Vee24 Digital Customer Experience Hub implementation focuses on web-embedded engagement capabilities typical for the Customer Experience category, including live chat and video assisted interactions, session guidance and co-browsing, consolidated messaging workflows, and agent orchestration for online consultations. Configuration emphasized web widget embedding, session handling, and routing logic to support showroom assistance and customer service interactions.
Operational coverage centers on the BMW Germany website and aligns customer service and online sales touchpoints, with governance aimed at centralizing agent workflows and standardizing web session handoffs between sales and service teams. Rollout and process adaptation concentrated on instrumenting web engagement policies and monitoring channel performance within the Customer Experience organization.
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Bon Accord Glass | Manufacturing | 60 | $8M | United Kingdom | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2018 | n/a |
In 2018 Bon Accord Glass implemented Vee24 Digital Customer Experience Hub on its public website to establish a Customer Experience layer for online customer engagement. The deployment centered on a web embedded engagement hub, Vee24 Digital Customer Experience Hub, positioning the application as the primary digital touchpoint for customer-facing sales and service interactions for the manufacturing business.
Configuration focused on standard Customer Experience capabilities, including real time chat and video assisted engagement, session routing to an agent console, and persistent messaging workflows to support asynchronous follow up. The implementation emphasized web integration and session capture for customer conversations, with configuration tuned to site entry points such as product pages and contact pages.
Operational scope covered the companys sales and customer service teams, who use Vee24 Digital Customer Experience Hub to handle inbound web inquiries and to escalate complex technical or quotation conversations. Governance was organized around internal service ownership and agent workflow rules, with a small team responsible for configuration, staffing, and ongoing tuning of engagement workflows to align online interactions with existing phone and email support processes.
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Distribution | 86 | $17M | Netherlands | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2023 | n/a |
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Retail | 77 | $20M | United Kingdom | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2022 | n/a |
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Communications | 10 | $1M | United States | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2014 | n/a |
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Banking and Financial Services | 1213 | $400M | Belgium | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2017 | n/a |
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Distribution | 500 | $71M | Kenya | Vee24 | Vee24 Digital Customer Experience Hub | Customer Experience | 2022 | n/a |
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Showing 1 to 10 of 37 entries
Buyer Intent: Companies Evaluating Vee24 Digital Customer Experience Hub
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Vee24 Digital Customer Experience Hub Coverage
Vee24 Digital Customer Experience Hub is a Customer Experience solution from Vee24.
Companies worldwide use Vee24 Digital Customer Experience Hub, from small firms to large enterprises across 21+ industries.
Organizations such as BMW Germany, KBC Group, Sytner Group, Dunnes Stores and Regus are recorded users of
Vee24 Digital Customer Experience Hub for Customer Experience.
Companies using Vee24 Digital Customer Experience Hub are most concentrated in Automotive, Banking and Financial Services and Retail, with adoption spanning over 21 industries.
Companies using Vee24 Digital Customer Experience Hub are most concentrated in Germany, Belgium and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Vee24 Digital Customer Experience Hub across Americas, EMEA, and APAC.
Companies using Vee24 Digital Customer Experience Hub range from small businesses with 0-100 employees - 35.14%, to mid-sized firms with 101-1,000 employees - 32.43%, large organizations with 1,001-10,000 employees - 21.62%, and global enterprises with 10,000+ employees - 10.81%.
Customers of Vee24 Digital Customer Experience Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Vee24 Digital Customer Experience Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.