List of Verisk Xactimate Customers
Verisk Analytics
545 Washington Boulevard,
Jersey City, 07310-1686, NJ,
United States
Jersey City, 07310-1686, NJ,
United States
1 201-469-3000
Professional Services
7800
$3.1B
Since 2010, our global team of researchers has been studying Verisk Xactimate customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verisk Xactimate for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verisk Xactimate for Insurance Claims Management include: Aviva Canada, a Canada based Insurance organisation with 4657 employees and revenues of $5.11 billion, Pilot Catastrophe Service, a United States based Insurance organisation with 3900 employees and revenues of $980.0 million, FirstOnSite Restoration, a Canada based Construction and Real Estate organisation with 2000 employees and revenues of $500.0 million, IEM, a United States based Professional Services organisation with 1200 employees and revenues of $300.0 million, Paul Davis Restoration of North Florida, a United States based Construction and Real Estate organisation with 2000 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Verisk Xactimate, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Verisk Xactimate customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alpine Lumber | Retail | 250 | $40M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2000 | n/a |
In 2000, Alpine Lumber implemented Verisk Xactimate as its primary Insurance Claims Management application. The deployment focused on formalizing estimating and claims documentation workflows for a 250 employee retail building materials company operating in the United States, positioning Verisk Xactimate for use across estimating, field operations, and client-facing sales activities.
Verisk Xactimate was configured to support line item estimating, materials pricing databases, sketching and measurement workflows, estimate reporting and claims documentation, reflecting standard Insurance Claims Management capabilities. The implementation environment included use of Eagle-View for aerial measurement inputs and staff proficiency with Xactimate v27.5, enabling coordinated field-to-office estimate creation, permit and licensing research, and project-level cost estimation and scheduling.
Operational ownership was assigned to estimating, sales, project management and accounts receivable teams, with formal processes for estimate review, client demonstrations, and coordination with architects and engineers. Rollout and governance emphasized user training and nationwide demonstrations led by internal subject matter experts, embedding Verisk Xactimate into customer engagement, installation planning, and permit compliance workflows.
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Aviva Canada | Insurance | 4657 | $5.1B | Canada | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2024 | n/a |
In 2024 Aviva Canada implemented Verisk Xactimate as part of a strategic integration of Verisk’s Xactware product line into its claims environment to strengthen Insurance Claims Management for its property claims function. The deployment centers on Verisk Xactimate alongside XactAnalysis and XactXpert, and targets improvements in estimating accuracy, assignment efficiency, and claims tracking across Aviva Canada’s Property Claims organization.
The implementation configures Xactimate’s estimating software for use on PCs and tablets and uses XactAnalysis as an online benchmarking and reporting layer, while XactXpert provides a real-time rules engine for automated adjudication guidance. These modules are described as providing accurate local estimates, automated tracking of estimates, and immediate decisioning support to reduce manual review cycles and streamline productivity.
Integration work focused on embedding the Xactware product line directly into Aviva’s claims workflows, optimizing assignment logic for partners and customers and enabling improved job distribution for homeowners, renovation, and restoration claims in Canada. The scope emphasizes operational coverage of property claims and the systems used by field estimators and desk adjusters, with online systems supporting centralized tracking and trend analysis.
Governance changes accompanying the rollout center on rules-driven decisioning to maintain regulatory compliance and consistent quality controls, and on instrumenting tracking and reporting to enable data-driven oversight. Process changes aim to reduce the frequency of reviews and disputes through standardized estimating and automated assignment, aligning adjudication practices across affected teams.
As described by the parties, the combined use of Verisk Xactimate, XactAnalysis and XactXpert is intended to improve accuracy and fairness of settlements, increase efficiency and productivity in claims handling, and ensure compliance and quality within Aviva Canada’s Insurance Claims Management operations.
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BluSky Restoration Contractors | Construction and Real Estate | 800 | $100M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2014 | n/a |
In 2014, BluSky Restoration Contractors implemented Verisk Xactimate. The deployment targeted Insurance Claims Management to support estimating and insurer-facing claims documentation within BluSky's restoration operations, and the company's recruiting materials explicitly list experience utilizing Xactimate software preferred, indicating operational reliance by its estimating teams.
Verisk Xactimate was configured to provide core Insurance Claims Management capabilities typical of the category, including line-item cost databases, estimate creation and editing, sketching and scope documentation, standardized estimate templates, and claims estimate exports for insurer submissions. The application name Verisk Xactimate appears as the central tool for cost estimation, scope writing, and claims reporting workflows used by estimators and claims coordinators.
Operational coverage focused on field estimators, project managers, and claims coordinators and reflected embedding Xactimate proficiency into staffing and day to day estimating practices. Governance signals are visible in hiring preferences rather than published rollout artifacts, suggesting that Xactimate competency was operationalized through skills requirements and routine estimating processes rather than through a separately documented governance program.
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CIS Group of Companies | Insurance | 200 | $35M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2017 | n/a |
In 2017 CIS Group of Companies implemented Verisk Xactimate for Insurance Claims Management. Verisk Xactimate was adopted as the core estimating engine to support claims review and catastrophic property claim workflows for a compact claims operations team serving more than ten insurance carriers.
The deployment centered on using Verisk Xactimate's estimating capabilities to standardize reviewer workflows and enforce client coverage guidelines, with configuration of review templates, fee schedule handling, and estimate accuracy checks to align with carrier endorsements. Functional use included daily estimate review by Claims Service Assistants and licensed Texas All Lines adjusters, and centralized handling of CAT claims during event response activities.
Integrations were operationalized with Xactanalysis for claim inventory and lifecycle tracking, FileTrac for creation of billing invoices based on differing fee schedules, and Salesforce for communications and case coordination. Operational coverage included a Southlake, Texas reviewer hub, remote reviewer support, and direct coordination with field adjusters and carrier management for assignments across multiple clients, including concentrated CAT response in Florida after Hurricane Michael.
Governance and process changes emphasized reviewer training, the creation of carrier-specific training manuals, and inventory controls to monitor time from assignment receipt to approved file return, with reviewers also assisting in TPA duties for one client. An explicitly recorded outcome from these governance efforts was a negotiated increase in the fee schedule for a client achieved through liaison activity between CIS Group reviewers and insurance carrier management.
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FirstOnSite Restoration | Construction and Real Estate | 2000 | $500M | Canada | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2021 | n/a |
In 2021, FirstOnSite Restoration implemented Verisk Xactimate to standardize estimating and claims workflows. The Verisk Xactimate application was provisioned across the Construction Department and field supervisory roles as the primary Insurance Claims Management platform for damage assessment and estimate creation.
The implementation concentrated on core estimating capabilities typical of Verisk Xactimate, including sketching and floor plan capture, line-item pricing and assemblies, and estimate report generation for reconstruction work. Configuration emphasized role-based templates and estimate assemblies tailored to restoration use cases such as water, fire, mould, wind and vandalism damage, supporting Site Supervisors who require Xactimate knowledge as an essential skill.
Xactimate was used alongside Microsoft Word, Excel and Outlook for documentation, invoicing preparation and customer communications, enabling handoffs between field crews and office-based staff. Operational coverage included site supervisors, construction crews, project scheduling teams and basic accounting functions related to invoicing and billing, aligning estimating inputs with reconstruction scheduling and customer-facing reports.
Governance focused on process standardization for estimate creation and approval workflows, training for supervisors and foremen, and embedding construction code and trade requirements into estimating practice to maintain compliance with building, electrical, plumbing and mechanical standards. The Verisk Xactimate deployment established a consistent Insurance Claims Management workflow between field operations and finance without referencing prior system names.
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Professional Services | 1200 | $300M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2020 | n/a |
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Construction and Real Estate | 200 | $16M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2014 | n/a |
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Construction and Real Estate | 100 | $13M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2020 | n/a |
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Construction and Real Estate | 45 | $5M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2020 | n/a |
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Construction and Real Estate | 2000 | $200M | United States | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Verisk Xactimate
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Verisk Xactimate. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Verisk Xactimate for Insurance Claims Management include:
- The Safety Supply Company, a United Kingdom based Distribution organization with 85 Employees
- Destiny Dallas Rv Resort United States, a United States based Leisure and Hospitality company with 15 Employees
- The Hong Kong University of Science and Technology, a Hong Kong based Education organization with 3525 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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The Safety Supply Company | Distribution | 85 | $8M | United Kingdom | 2026-02-16 |
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Destiny Dallas Rv Resort United States | Leisure and Hospitality | 15 | $2M | United States | 2026-01-28 |
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The Hong Kong University of Science and Technology | Education | 3525 | $850M | Hong Kong | 2026-01-21 |
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Professional Services | 5000 | $1.3B | Canada | 2025-12-15 |
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Professional Services | 200 | $25M | United States | 2025-12-03 |
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Professional Services | 750 | $301M | United States | 2025-10-20 |
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Insurance | 55000 | $67.7B | United States | 2025-10-07 |
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Construction and Real Estate | 250 | $35M | United States | 2025-09-19 |
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Professional Services | 10 | $1M | United States | 2025-05-14 |
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Professional Services | 20 | $2M | United States | 2025-04-22 |
FAQ - APPS RUN THE WORLD Verisk Xactimate Coverage
Verisk Xactimate is a Insurance Claims Management solution from Verisk Analytics.
Companies worldwide use Verisk Xactimate, from small firms to large enterprises across 21+ industries.
Organizations such as Aviva Canada, Pilot Catastrophe Service, FirstOnSite Restoration, IEM and Paul Davis Restoration of North Florida are recorded users of
Verisk Xactimate for Insurance Claims Management.
Companies using Verisk Xactimate are most concentrated in Insurance, Construction and Real Estate and Professional Services, with adoption spanning over 21 industries.
Companies using Verisk Xactimate are most concentrated in Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Verisk Xactimate across Americas, EMEA, and APAC.
Companies using Verisk Xactimate range from small businesses with 0-100 employees - 22.22%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 27.78%, and global enterprises with 10,000+ employees - 0%.
Customers of Verisk Xactimate include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Verisk Xactimate customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.