List of Whelp Customers
Whelp
220 East 23rd Street, 500,
New York, 10010, NY,
United States
New York, 10010, NY,
United States
1 217-374-8272
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying Whelp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Whelp for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Whelp for Customer Support include: Bank Of Baku, a Azerbaijan based Banking and Financial Services organisation with 1500 employees and revenues of $400.0 million, Rabitabank Azerbaijan, a Azerbaijan based Banking and Financial Services organisation with 1270 employees and revenues of $8.0 million, Arena Xprnc, a Indonesia based Consumer Packaged Goods organisation with 10 employees and revenues of $2.0 million, Bespin Global SEA, a Singapore based Professional Services organisation with 18 employees and revenues of $2.0 million, Whelp, a United States based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Whelp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Whelp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arena Xprnc | Consumer Packaged Goods | 10 | $2M | Indonesia | Whelp | Whelp | Customer Support | 2022 | n/a |
In 2022, Arena Xprnc implemented Whelp on its website. Arena Xprnc implemented Whelp, a Customer Support application, to centralize customer-facing conversations for its Indonesia based consumer packaged goods brand and to handle product and ordering inquiries directly through the site.
The deployment used a web embedded Whelp chat widget and a cloud hosted browser console to capture live chat and asynchronous messages. Configuration emphasized ticketing workflows, canned responses, and a lightweight knowledge base consistent with Customer Support functional patterns, with agent seats provisioned for a small internal team.
Operational coverage focused on the public website as the primary touchpoint, routing conversations into a shared inbox used by customer service and sales functions. Governance included role based access to the agent console, responder assignment and templated response workflows to standardize handling across the compact organization.
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Bank Of Baku | Banking and Financial Services | 1500 | $400M | Azerbaijan | Whelp | Whelp | Customer Support | 2022 | n/a |
In 2022, Bank Of Baku deployed Whelp on its corporate website as a Customer Support application to instrument web based customer engagement across its Azerbaijan online channels. The implementation places Whelp as the primary web channel for inbound customer inquiries, enabling live chat interactions directly from bank web pages and supporting digital customer service for retail and business banking users.
Configuration work centered on embedding the Whelp chat widget and provisioning agent consoles, ticketing workflows, and knowledge base access for front line staff. Bank Of Baku configured automated routing rules and chat session handoff to internal support queues, and implemented transcript capture and tagging to align web conversations with existing support workflows. The implementation used standard Customer Support functional terminology such as live chat, ticket management, automated routing, agent dashboard, and knowledge management.
Operational ownership sits with the bank customer support and digital channels teams, with rollout scoped to the corporate website and online banking entry points. Governance focused on defining response workflows, escalation rules, and agent usage policies to standardize handling of web initiated inquiries. Whelp is referenced throughout the deployment as the web facing Customer Support layer, providing a centralized channel for web customer interactions without disclosed backend system integrations.
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Bespin Global SEA | Professional Services | 18 | $2M | Singapore | Whelp | Whelp | Customer Support | 2022 | n/a |
In 2022, Bespin Global SEA implemented Whelp on its corporate website to centralize inbound customer messaging and serve as the primary Customer Support touchpoint. The deployment positions Whelp as the website's front line for real time chat and asynchronous inquiry capture, routing web-originated contacts into a single application for follow up.
Bespin Global SEA uses Whelp to support customer service and client engagement workflows typical of a professional services firm with 18 employees, consolidating conversation history, ticket creation, knowledge access, and automation rules within the Whelp environment. The implementation aligns the Whelp application with customer support and sales-facing workflows, enabling small support and client success staff to manage website-sourced cases and conversations from a unified Customer Support platform.
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Huge Whale Hotels And Houses | Leisure and Hospitality | 40 | $1M | Australia | Whelp | Whelp | Customer Support | 2022 | n/a |
In 2022, Huge Whale Hotels And Houses implemented Whelp on its website to provide Customer Support for guest inquiries. The deployment uses a web-embedded Whelp widget to centralize incoming website messages into a cloud-hosted support interface accessible to staff, aligning the application with the company website as the primary guest contact point.
Configuration emphasized core Customer Support capabilities typical for small hospitality operators, such as live chat and ticketing workflows, canned responses, conversation assignment, and a lightweight knowledge base for property and booking information. Whelp was configured to keep workflows simple and to surface guest context to reservations and front desk staff, reducing friction in first response and handoff scenarios.
Operational coverage is focused on front desk and reservations teams, who access Whelp through a browser interface embedded on the site and manage a shared inbox model for message ownership and follow up. Governance centered on role based access and message routing rules that align with guest communications and reservation handling, with ongoing administration performed through the Whelp SaaS console.
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Ottonova Services | Insurance | 10 | $1M | Germany | Whelp | Whelp | Customer Support | 2022 | n/a |
In 2022, Ottonova Services implemented Whelp on their website as a customer-facing support layer in the Customer Support category. The deployment provides an on-site channel for real-time customer interaction tailored to a compact German insurance operator with 10 employees.
Whelp is configured to operate as a web-embedded live chat and lightweight helpdesk, including a chat widget, shared agent inbox, ticket capture, canned responses, and a basic knowledge base consistent with Customer Support capabilities. Configuration emphasized on-site engagement and conversational routing to streamline front-line inquiry handling using Whelp.
The implementation is centered on the website customer touchpoint and supports both inbound customer support inquiries and pre-sales questions. Operational coverage is scoped to the small support team and customer-facing functions, with workflows consolidated into the single Whelp interface.
Governance and rollout were aligned to a small team model, with centralized message handling and simple workflow rules to manage inquiries and ticket escalation. Training and ongoing administration were scaled to the organization size, keeping operational complexity proportionate to a 10 person company.
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Banking and Financial Services | 1270 | $8M | Azerbaijan | Whelp | Whelp | Customer Support | 2025 | n/a |
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Professional Services | 20 | $2M | United States | Whelp | Whelp | Customer Support | 2022 | n/a |
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Buyer Intent: Companies Evaluating Whelp
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Whelp. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Whelp for Customer Support include:
- Azerconnect Group, a Azerbaijan based Communications organization with 3000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Whelp Coverage
Whelp is a Customer Support solution from Whelp.
Companies worldwide use Whelp, from small firms to large enterprises across 21+ industries.
Organizations such as Bank Of Baku, Rabitabank Azerbaijan, Arena Xprnc, Bespin Global SEA and Whelp are recorded users of
Whelp for Customer Support.
Companies using Whelp are most concentrated in Banking and Financial Services, Consumer Packaged Goods and Professional Services, with adoption spanning over 21 industries.
Companies using Whelp are most concentrated in Azerbaijan, Indonesia and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Whelp across Americas, EMEA, and APAC.
Companies using Whelp range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 0%.
Customers of Whelp include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Whelp customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.