List of When I Work Employee Scheduling Customers
Minneapolis, 55401, MN,
United States
Since 2010, our global team of researchers has been studying When I Work Employee Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased When I Work Employee Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using When I Work Employee Scheduling for Workforce Scheduling include: San Jose State University, a United States based Education organisation with 3300 employees and revenues of $4.00 billion, Wilson Sporting Goods, subsidiary of Amer Sports, a United States based Retail organisation with 1600 employees and revenues of $500.0 million, Sault College, a Canada based Education organisation with 335 employees and revenues of $90.0 million, Dunn Brothers Coffee, a United States based Retail organisation with 340 employees and revenues of $75.0 million, Elephants Delicatessen, a United States based Retail organisation with 270 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using When I Work Employee Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The When I Work Employee Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Plate Catering | Leisure and Hospitality | 54 | $6M | United States | When I Work | When I Work Employee Scheduling | Workforce Scheduling | 2019 | n/a |
In 2019, Blue Plate Catering implemented When I Work Employee Scheduling in the Workforce Scheduling category to streamline shift planning and time tracking for its 54-person hospitality and food service operation. Prior to using When I Work, co-owner David Porto created schedules in Excel and manually emailed updates, a process that consumed 10 to 15 hours per week and required hand-tracking employee hours for payroll preparation.
The deployment centered on core Workforce Scheduling capabilities, including shift scheduling, employee self-service via the When I Work mobile app, timekeeping and simplified timesheet preparation for payroll. Configuration emphasized published shift visibility and automated schedule distribution to replace manual email workflows, and it centralized schedule edits and time entries to reduce administrative reconciliation.
Operations coverage focused on front-of-house and event scheduling needs typical of catering businesses, with the application used by managers and hourly staff to confirm shifts and record work hours. No named system integrations were provided in the source materials, the implementation narrative describes direct use of When I Work Employee Scheduling to produce timesheets for payroll processing and to move scheduling control into the hands of employees.
Governance shifted from a manual, owner-driven scheduling process to application-driven schedule publication and employee accountability, reducing time spent by management on scheduling and timesheet preparation. Reported outcomes include lowering weekly administrative effort from 15 to 20 hours to approximately 20 minutes, and reducing overtime labor costs by about $10,000 annually, while employees became more accountable and empowered to manage their own schedules.
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Dunn Brothers Coffee | Retail | 340 | $75M | United States | When I Work | When I Work Employee Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020, Dunn Brothers Coffee implemented When I Work Employee Scheduling to centralize hourly shift planning and communication as a Workforce Scheduling solution for store-level staff. When I Work Employee Scheduling provided web and mobile access so employees could view schedules 24/7, and it streamlined schedule creation and communications across the organization.
The deployment emphasized core Workforce Scheduling capabilities including schedule creation, employee availability and preferred shift postings, and automated shift notifications. Automated text messages deliver reminders two hours prior to shifts, employees can post preferred work times and days off, and last minute schedule changes can be executed in minutes with automatic text notifications replacing phone-based outreach.
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Elephants Delicatessen | Retail | 270 | $65M | United States | When I Work | When I Work Employee Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020, Elephants Delicatessen implemented When I Work Employee Scheduling as a Workforce Scheduling solution to consolidate hourly rostering across its multi site food retail operations. The implementation targeted five deli locations, two restaurants, a central production kitchen, a headquartered office, seven retail locations and an online store, covering 270 employees and 18 scheduling managers.
When I Work Employee Scheduling was configured to provide centralized schedule publishing, availability management, in app team messaging, and shift coverage workflows aligned with common Workforce Scheduling practices. The deployment emphasized manager tools for roster creation and approvals and employee capabilities for shift swapping, coverage requests, and availability sharing, with configuration focused on unifying schedules and communications across sites.
Operations Trainer Roz Catania led an accelerated onboarding program and brought all 270 employees onto When I Work within a two week contract window while enrolling 18 scheduling managers for platform administration. Rollout was organized by site with manager responsibility preserved to maintain local shift patterns while standardizing coverage request and communication workflows, supported by manager training and operational procedures.
After adopting When I Work Employee Scheduling Elephants Delicatessen consolidated employee communication, enabled staff to find coverage for shifts, and share availability on a single platform, positioning When I Work as the companys primary Workforce Scheduling tool across its retail and production footprint.
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Education | 3300 | $4.0B | United States | When I Work | When I Work Employee Scheduling | Workforce Scheduling | 2019 | n/a |
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Education | 335 | $90M | Canada | When I Work | When I Work Employee Scheduling | Workforce Scheduling | 2019 | n/a |
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Retail | 1600 | $500M | United States | When I Work | When I Work Employee Scheduling | Workforce Scheduling | 2020 | n/a |
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