List of YayPay by Quadient Customers
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Since 2010, our global team of researchers has been studying YayPay by Quadient customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased YayPay by Quadient for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using YayPay by Quadient for AR Automation include: DocuSign, a United States based Professional Services organisation with 6838 employees and revenues of $3.16 billion, Cision, a United States based Professional Services organisation with 4800 employees and revenues of $1.11 billion, GoTo, a United States based Professional Services organisation with 2800 employees and revenues of $1.00 billion, Cheetah Digital, a United States based Professional Services organisation with 1300 employees and revenues of $400.0 million, Community Brands, a United States based Professional Services organisation with 2000 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using YayPay by Quadient, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The YayPay by Quadient customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cheetah Digital | Professional Services | 1300 | $400M | United States | Quadient | YayPay by Quadient | AR Automation | 2019 | n/a |
In 2019, Cheetah Digital implemented YayPay by Quadient as its AR Automation platform. The deployment was organized through the companys International Finance function to centralize accounts receivable workflows and rollout across EMEA and APAC.
YayPay by Quadient was configured to automate collections workflows, invoice to cash orchestration, cash application, dispute management, and customer communications, reflecting standard AR Automation capabilities. The implementation emphasized automated dunning sequences, rules based prioritization of accounts, and a customer facing payment portal to increase resolution velocity and streamline collector activity.
Operational scope covered Accounts Receivable, International Finance and customer operations in EMEA and APAC, and governance focused on standardizing credit control and case resolution processes. Cheetah Digital reported faster payments and an improved customer experience because teams were able to address issues more quickly, a benefit noted by Chris Pearce, International Finance Director EMEA and APAC.
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Cision | Professional Services | 4800 | $1.1B | United States | Quadient | YayPay by Quadient | AR Automation | 2018 | n/a |
In 2018, Cision implemented YayPay by Quadient. The deployment used YayPay by Quadient as an AR Automation solution to centralize accounts receivable and collections workflows across Cision's Accounts Receivable/Collection organization, covering operations in Upper Marlboro, MD and remote contract staff.
Configuration focused on automated cash application, payment posting, collections orchestration, and payment plan management. Operational workflows included daily monitoring of an incoming communications file, automated customer outreach via email and phone tasking, application of customer payments, and write-off routing for accounts moving to third party collections. The implementation leveraged standard AR Automation capabilities for status tracking and collector task queues.
YayPay by Quadient was used alongside NetSuite for ledger reconciliation and payment posting, reflecting a direct operational integration between the AR Automation application and the ERP. The integration supported daily payment application and collection status updates, enabling collectors to coordinate with sales on past due accounts.
Governance and process changes emphasized centralized collections workflows, formalized payment plan setup for customers with financial constraints, and escalation rules for write-offs to third party collections. Collectors using YayPay and NetSuite documented collected amounts of $4,148,496.85 during the documented period, reflecting recorded AR activity following the implementation.
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Community Brands | Professional Services | 2000 | $400M | United States | Quadient | YayPay by Quadient | AR Automation | 2016 | n/a |
In 2016, Community Brands implemented YayPay by Quadient as its AR Automation solution. The deployment centralized accounts receivable functions across multiple legal entities and bank accounts for the 2000-employee professional services company, with an operational focus on cash application and collections automation.
YayPay by Quadient was configured to support cash application workflows, automated invoice to payment matching, collections orchestration and AR reporting. Finance and collections teams used the application to run management reports, research payment discrepancies and manage exception workflows for unapplied cash, reflecting configuration for reconciliation and dispute handling.
The AR Automation instance was integrated with Intacct, QuickBooks and SalesForce to align applied receipts with general ledger posting and to document collection communications in CRM. Operational coverage included cash applications, collections specialists and shared services staff who processed check deposits, monitored multiple bank accounts and maintained master deposit tracking.
Governance emphasized project management, staff training and process documentation, with cash applications supervisors responsible for training, running reports for management and maintaining process controls. Day to day operations combined automated workflows in YayPay by Quadient with manual controls for check deposits and investigative research into payment discrepancies.
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CorneaGen | Life Sciences | 200 | $35M | United States | Quadient | YayPay by Quadient | AR Automation | 2020 | n/a |
In 2020, CorneaGen implemented YayPay by Quadient as an AR Automation application. The deployment emphasized customer-facing self service and accounts receivable automation to streamline collections, billing and payment workflows.
YayPay by Quadient was configured to provide an online portal where customers can access account details, make payments and submit requests on their own time, removing the need to share credit card information via email. Functional capabilities implemented include customer self service, electronic payment processing, automated billing workflows and collections orchestration, which reduced manual billing effort and improved transaction visibility.
Operational scope extended beyond the finance organization to include sales and distribution teams, enabling cross functional weekly reviews to analyze results and identify collaborative actions to improve performance. All internal groups gained access to YayPay by Quadient for centralized receivables visibility, shifting internal cadence from infrequent touch points to regular reconciliation and collections planning.
Reported outcomes tied directly to the implementation include billing time reduced from 20 hours a week to 2.5 hours, an efficiency increase greater than 87 percent, days sales outstanding reduced from 78 to 38, the value of invoices in the 150 day aging bucket reduced from $1.5M to $62K, past due invoices reduced from $5.5M to $2.1M and write offs due to customer non response decreased by 70 percent from FY21 Q1 to Q2. The initiative also supported business continuity and delivered working capital benefits while improving customer experience through online self service.
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DocuSign | Professional Services | 6838 | $3.2B | United States | Quadient | YayPay by Quadient | AR Automation | 2021 | n/a |
In 2021, DocuSign implemented YayPay by Quadient as its AR Automation solution. The deployment was executed within the Finance Technology Team under a dedicated Quote to Cash product owner, aligning the new AR Automation application to broader Oracle Cloud finance initiatives.
YayPay by Quadient was configured to support core accounts receivable workflows including collections orchestration, payment processing connectors, automated cash application and AR reconciliation tied to period close. Configuration emphasis included collections routing, aging and promise-to-pay workflows, and invoice presentment consistent with AR Automation functional patterns.
Integrations were explicit and material to the implementation, connecting YayPay to Oracle Subscription Billing OSS, Oracle Cloud Accounts Receivables, RevPro for revenue management, CyberSource as the payment service provider, and bank LockBox feeds for cash receipt processing. Oracle Cloud Products implemented in parallel included CDM, Oracle Subscription Billing OSS, Oracle Cloud Accounts Receivables, Oracle Cloud Financials and Oracle PIM, with RevPro integrated to support revenue accounting and reconciliation flows while YayPay integrated into collections orchestration.
Governance was centralized under the Lead Product Owner for Quote to Cash, creating a single finance product ownership model that coordinated AR workflow redesign, integration sequencing and period close dependencies. The implementation positioned YayPay by Quadient as the AR Automation hub within DocuSign's Quote to Cash architecture, interoperating with Oracle financial modules and payment and bank channels to support AR reconciliation and closing processes.
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Professional Services | 2800 | $1.0B | United States | Quadient | YayPay by Quadient | AR Automation | 2019 | n/a |
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Professional Services | 1920 | $250M | United States | Quadient | YayPay by Quadient | AR Automation | 2020 | n/a |
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Professional Services | 1000 | $250M | United States | Quadient | YayPay by Quadient | AR Automation | 2019 | n/a |
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Professional Services | 800 | $95M | Hungary | Quadient | YayPay by Quadient | AR Automation | 2019 | n/a |
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Retail | 30 | $5M | United States | Quadient | YayPay by Quadient | AR Automation | 2019 | n/a |
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Buyer Intent: Companies Evaluating YayPay by Quadient
- Mastercard, a United States based Banking and Financial Services organization with 35300 Employees
- KT&G Corporation, a South Korea based Consumer Packaged Goods company with 4300 Employees
- Maor Investments, a Luxembourg based Banking and Financial Services organization with 14 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Mastercard | Banking and Financial Services | 35300 | $28.2B | United States | 2026-03-30 | |
| KT&G Corporation | Consumer Packaged Goods | 4300 | $2.2B | South Korea | 2025-12-15 | |
| Maor Investments | Banking and Financial Services | 14 | $4M | Luxembourg | 2025-08-03 | |
| Professional Services | 400 | $50M | India | 2025-05-31 | ||
| Professional Services | 225 | $50M | Germany | 2025-04-26 | ||
| Education | 5000 | $1.7B | United States | 2024-11-05 | ||
| Professional Services | 10 | $1M | United States | 2024-08-08 |