List of Zoho SalesIQ Customers
Chennai, 603202,
India
Since 2010, our global team of researchers has been studying Zoho SalesIQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho SalesIQ for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho SalesIQ for Chatbots and Conversational AI include: ITC Classmate, a India based Consumer Packaged Goods organisation with 27500 employees and revenues of $9.82 billion, National Grid United Kingdom, a United Kingdom based Utilities organisation with 13477 employees and revenues of $8.98 billion, Oppein Home Group, a China based Manufacturing organisation with 24660 employees and revenues of $2.96 billion, IOI Corporation, a Malaysia based Oil, Gas and Chemicals organisation with 28000 employees and revenues of $2.06 billion, Capstone Logistics, LLC., a United States based Distribution organisation with 14500 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using Zoho SalesIQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Zoho SalesIQ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1-2-1 Marketing | Professional Services | 10 | $1M | United States | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2015 | n/a |
In 2015, 1-2-1 Marketing deployed Zoho SalesIQ on their website to implement Chatbots and Conversational AI for front-line customer engagement. Zoho SalesIQ was embedded as a site-level chat widget, providing visitor tracking, proactive chat capabilities and lead capture to route inquiries to the firm’s small internal team.
Configuration emphasized live chat widget deployment, visitor intelligence, automated greetings and transcript capture, reflecting common Chatbots and Conversational AI functional workflows. Operational governance focused on agent availability, chat handling rules and transcript-driven follow-up, aligning chat activity with sales, marketing and customer support processes managed by the company’s staff.
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10Decoders | Professional Services | 150 | $5M | India | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 10Decoders deployed Zoho SalesIQ on their website to implement Chatbots and Conversational AI for customer engagement and lead qualification. 10Decoders is a professional services firm headquartered in India with approximately 150 employees, and the deployment was scoped to front‑end web interaction channels to capture inbound interest and surface qualified prospects to commercial teams.
The Zoho SalesIQ implementation focused on web chat widget configuration, rule based chat routing, conversational bot flows for first contact qualification, proactive engagement triggers and session transcript capture. Configuration work included canned responses and scripted handoffs to live agents, visitor tracking and behavioral triggers that align chat flows with standard sales and support workflows, and dashboarding for conversational analytics.
Operational coverage centered on sales and customer support teams, with governance defined around chat response templates, escalation and handoff procedures, agent shift coverage and chat transcript retention for quality review. Rollout was limited to the company website and included agent onboarding on live chat procedures and conversational scripting to ensure consistent engagement across customer touchpoints.
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10T Tech | Professional Services | 70 | $7M | United Kingdom | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 10T Tech implemented Zoho SalesIQ on their website. Zoho SalesIQ is a Chatbots and Conversational AI application embedded as a client side engagement widget to capture and engage site visitors.
The implementation focused on core Chatbots and Conversational AI capabilities, including a live chat widget, automated conversational flows for initial visitor engagement, visitor monitoring and session tracking, lead capture forms, canned responses, and chat transcripts with analytics. Configuration included proactive chat triggers and rule based routing to internal agents, reflecting standard conversational workflow and queue management for sales and client service interactions.
Deployment was executed as an on‑site website integration of Zoho SalesIQ, routing conversations to browser based agent consoles used by 10T Tech sales and support personnel. Operational coverage centered on customer facing website touchpoints and the business functions of sales engagement and client servicing.
Governance practices were applied around agent roles, conversational ownership workflows, availability windows, and standardized response templates to manage live and automated interactions. The Zoho SalesIQ deployment established an operational conversational layer for 10T Tech customer engagement on its website.
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Professional Services | 10 | $1M | Vietnam | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2015 | n/a |
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Manufacturing | 10 | $1M | United States | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 130 | $15M | Singapore | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 25 | $6M | United States | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 30 | $3M | United States | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 14 | $1M | United Kingdom | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $1M | South Africa | Zoho Corp. | Zoho SalesIQ | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Zoho SalesIQ
- Heraeus Group, a Germany based Manufacturing organization with 15181 Employees
- iNet Solutions, a India based Professional Services company with 20 Employees
- Magsaysay Shipping, a Philippines based Manufacturing organization with 690 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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