Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Spotlight Retail Group	Retail	8500	$1.0B	Australia	StoreForce	StoreForce Thinktime	Task Management	2022	n/a	In 2022, Spotlight Retail Group implemented StoreForce Thinktime. StoreForce Thinktime is used as a Task Management platform to centralize store communications and operational tasking across SRG store operations and support teams. The implementation focused on core task management workflows, including daily communication distribution to the store network, task assignment and tracking for operations work, a centralized repository for policies and procedures, and routing of Operations Helpdesk queries. StoreForce Thinktime was configured to host operational content so policies and procedures could be maintained and published directly to store teams, and to surface actionable tasks for Store Managers and regional leaders. Operational coverage included the national store network with explicit use by Regional Managers, Store Managers, and the Operations Support team, and the platform was used to coordinate coaching and execution across the Regional Manager network. The deployment supported store operations, communications, and the operations helpdesk function, aligning task workflows with frontline retail execution. Governance and process changes were implemented alongside the tool, with training programs delivered to the Regional Manager network so they could facilitate coaching sessions with Store Managers, and a published operations helpdesk cadence to ensure responses within 24 hours. Outcomes documented in the program included maintaining a 24 hour response rate for Operations Helpdesk queries and enabling support staff to assume additional responsibilities through centralized tasking and communications management using StoreForce Thinktime.
Harvey Norman	Retail	12000	$2.7B	Australia	Dayforce	RITEQ Workforce Manager	Workforce Management	2024	n/a
	Retail	5461	$597M	Australia	UKG	UKG Pro Workforce Management (Ex UKG Dimensions)	Workforce Management	2020	n/a
	Retail	5608	$695M	Australia	Dayforce	Ceridian Dayforce Workforce Management	Workforce Management	2018	n/a
	Retail	5500	$5.0B	United States	UKG	UKG Pro Workforce Management (Ex UKG Dimensions)	Workforce Management	2024	n/a
	Retail	31000	$23.0B	United States	HRTMS	HRTMS Workforce Management	Workforce Management	2020	n/a
	Retail	31000	$12.5B	United Kingdom	UKG	UKG Dimensions Task Management (ex Kronos Workforce Dimensions Task Management)	Task Management	2019	n/a
	Retail	2490	$18.4B	France	Holy-Dis	Holy-Dis Timesquare	Workforce Management	2024	n/a
	Retail	103646	$8.3B	France	Holy-Dis	Holy-Dis Timesquare	Workforce Management	2023	Inetum
	Retail	31000	$5.5B	Denmark	Puzzel	Puzzel U-WFM	Workforce Management	2022	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Spotlight Retail Group

Retail

8500

$1.0B

Australia

StoreForce

StoreForce Thinktime

Task Management

2022

n/a

In 2022, Spotlight Retail Group implemented StoreForce Thinktime. StoreForce Thinktime is used as a Task Management platform to centralize store communications and operational tasking across SRG store operations and support teams. The implementation focused on core task management workflows, including daily communication distribution to the store network, task assignment and tracking for operations work, a centralized repository for policies and procedures, and routing of Operations Helpdesk queries. StoreForce Thinktime was configured to host operational content so policies and procedures could be maintained and published directly to store teams, and to surface actionable tasks for Store Managers and regional leaders. Operational coverage included the national store network with explicit use by Regional Managers, Store Managers, and the Operations Support team, and the platform was used to coordinate coaching and execution across the Regional Manager network. The deployment supported store operations, communications, and the operations helpdesk function, aligning task workflows with frontline retail execution. Governance and process changes were implemented alongside the tool, with training programs delivered to the Regional Manager network so they could facilitate coaching sessions with Store Managers, and a published operations helpdesk cadence to ensure responses within 24 hours. Outcomes documented in the program included maintaining a 24 hour response rate for Operations Helpdesk queries and enabling support staff to assume additional responsibilities through centralized tasking and communications management using StoreForce Thinktime.