Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
SPD Group	Retail	45	$5M	United States	Mi9 Retail	Mi9 Intelligence	Analytics and BI	2018	n/a	In 2018, J.R. Dunn Jewelers selected the Mi9 end-to-end jewelry suite, including Mi9 Intelligence, to modernize U.S. operations and unify online and offline order processes. The deployment bundled point of sale, clienteling and CRM, order management, and Mi9 Intelligence into a single operational footprint for the retailer. Mi9 Intelligence was implemented as the Analytics and BI component of the suite, delivering role based dashboards and analytics to support merchandising, CRM, and order management decisions. Configuration emphasized operational reporting, inventory and assortment analytics for merchandising teams, and customer analytics to inform clienteling workflows. The implementation purposefully unified online and offline order workflows to reduce reliance on third party systems, consolidating order fulfillment orchestration inside the Mi9 suite. Operational coverage centered on U.S. retail operations and store fulfillment processes, with Mi9 Intelligence feeding decision support across stores and corporate merchandising and CRM functions. Governance focused on centralizing analytics and establishing role based access to dashboards for merchandisers, store managers, and CRM users, aligning process and responsibilities around the single Mi9 data model. Reported outcomes included improved order fulfillment efficiency and a reduction in dependence on third party systems as the primary stated benefits.
Zadok Jewelers	Retail	50	$6M	United States	Mi9 Retail	Mi9 Intelligence	Analytics and BI	2017	n/a	In 2017 Zadok Jewelers implemented Mi9 Intelligence as part of a broader Mi9 Retail end-to-end jewelry suite for its U.S. luxury retail stores. The deployment included the Analytics and BI component Mi9 Intelligence to provide role-specific dashboards and data-driven insights that support merchandising and CRM strategies across the region. The implementation combined Mi9 Intelligence analytics with the vendor delivered mobile POS, clienteling CRM, and inventory and order management modules to centralize operational reporting. Mi9 Intelligence was configured to expose role based dashboards for merchandising teams and customer engagement users, supporting standard analytics workflows such as sales performance review, inventory velocity analysis, assortment visibility, and clienteling metrics. Integrations were internal to the Mi9 Retail suite, enabling Mi9 Intelligence to consume transactional POS data, clienteling CRM records, and inventory and order management feeds without third party connectors. Operational scope covered Zadok Jewelers U.S. luxury retail stores, with business functions impacted including merchandising, store operations, inventory planning, and customer relationship management. Governance focused on role based access to dashboards and embedding analytics into merchandising and CRM workflows, with a phased store level rollout across the U.S. The program was positioned to enable greater agility in merchandising and customer engagement by providing centralized Analytics and BI visibility for business users.
	Automotive	10	$1M	United States	MIC Customs	MIC Data Analytics & Visualization	Analytics and BI	2022	n/a
	Professional Services	1501	$330M	United States	Microsoft	Azure Hdinsight	Analytics and BI	2018	n/a
	Government	2000	$337M	United States	Microsoft	Azure Text Analytics	Analytics and BI	2018	Redapt, formerly Attunix
	Professional Services	24000	$4.1B	United States	Microsoft	Microsoft Analytics Platform System (APS)	Data Warehouse	2015	n/a
	Retail	93000	$12.0B	United States	Microsoft	Microsoft Analytics Platform System (APS)	Data Warehouse	2012	n/a
	Professional Services	25000	$1.0B	United States	Microsoft	Microsoft Analytics Platform System (APS)	Data Warehouse	2012	n/a
	Professional Services	1500	$306M	United States	Microsoft	Microsoft Analytics Platform System (APS)	Data Warehouse	2014	n/a
	Communications	70000	$81.4B	United States	Microsoft	Microsoft Azure Data Explorer	Analytics and BI	2020	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

SPD Group

Retail

$5M

United States

Mi9 Retail

Mi9 Intelligence

Analytics and BI

2018

n/a

In 2018, J.R. Dunn Jewelers selected the Mi9 end-to-end jewelry suite, including Mi9 Intelligence, to modernize U.S. operations and unify online and offline order processes. The deployment bundled point of sale, clienteling and CRM, order management, and Mi9 Intelligence into a single operational footprint for the retailer. Mi9 Intelligence was implemented as the Analytics and BI component of the suite, delivering role based dashboards and analytics to support merchandising, CRM, and order management decisions. Configuration emphasized operational reporting, inventory and assortment analytics for merchandising teams, and customer analytics to inform clienteling workflows. The implementation purposefully unified online and offline order workflows to reduce reliance on third party systems, consolidating order fulfillment orchestration inside the Mi9 suite. Operational coverage centered on U.S. retail operations and store fulfillment processes, with Mi9 Intelligence feeding decision support across stores and corporate merchandising and CRM functions. Governance focused on centralizing analytics and establishing role based access to dashboards for merchandisers, store managers, and CRM users, aligning process and responsibilities around the single Mi9 data model. Reported outcomes included improved order fulfillment efficiency and a reduction in dependence on third party systems as the primary stated benefits.

Zadok Jewelers

Retail

$6M

United States

Mi9 Retail

Mi9 Intelligence

Analytics and BI

2017

n/a

In 2017 Zadok Jewelers implemented Mi9 Intelligence as part of a broader Mi9 Retail end-to-end jewelry suite for its U.S. luxury retail stores. The deployment included the Analytics and BI component Mi9 Intelligence to provide role-specific dashboards and data-driven insights that support merchandising and CRM strategies across the region. The implementation combined Mi9 Intelligence analytics with the vendor delivered mobile POS, clienteling CRM, and inventory and order management modules to centralize operational reporting. Mi9 Intelligence was configured to expose role based dashboards for merchandising teams and customer engagement users, supporting standard analytics workflows such as sales performance review, inventory velocity analysis, assortment visibility, and clienteling metrics. Integrations were internal to the Mi9 Retail suite, enabling Mi9 Intelligence to consume transactional POS data, clienteling CRM records, and inventory and order management feeds without third party connectors. Operational scope covered Zadok Jewelers U.S. luxury retail stores, with business functions impacted including merchandising, store operations, inventory planning, and customer relationship management. Governance focused on role based access to dashboards and embedding analytics into merchandising and CRM workflows, with a phased store level rollout across the U.S. The program was positioned to enable greater agility in merchandising and customer engagement by providing centralized Analytics and BI visibility for business users.