Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Financial Administration Services | Banking and Financial Services | 600 | $107M | United Kingdom | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2015 | n/a | ||
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The Royal Borough Of Windsor And Maidenhead Council | Government | 600 | $126M | United Kingdom | Genesys | Genesys Workforce Optimisation Solutions | Workforce Management,Employee Engagement | 2020 | VoiceFoundry | In 2020, The Royal Borough of Windsor and Maidenhead implemented Genesys Workforce Optimisation Solutions as part of an accelerated program to maintain citizen services after government orders required staff to work from home. VoiceFoundry designed and deployed Amazon Connect and Contact Lens to create a cloud contact center platform that enabled the council to continue supporting vulnerable residents who could not leave their homes. The Genesys Workforce Optimisation Solutions deployment was positioned to deliver core Workforce Management,Employee Engagement capabilities such as agent scheduling, forecasting, adherence monitoring and quality management aligned with contact center operations. The broader implementation included configurable hours of operation, skills-based routing, IVR improvements, agent and supervisor training workflows, and provision of a softphone to eliminate the need for dedicated desk phones. Operationally the program addressed continuity for the council contact center, enabling over 200 council staff and volunteers to support approximately 3,000 shielded residents across Windsor and Maidenhead. The technical design replaced an on-premise Siemens platform with a cloud-native Amazon Connect and Contact Lens environment delivered by VoiceFoundry, and work-from-home flexibility was a primary operational requirement. Governance and rollout were executed as an emergency rapid-migration initiative, VoiceFoundry completing migration and training within 10 days to operationalize remote agents. The implementation emphasized skills-based routing, supervisor coaching and contact recording and analytics through Contact Lens, supporting both Workforce Management,Employee Engagement objectives and day-to-day case handling for vulnerable residents. | |
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Professional Services | 600 | $120M | Italy | Planio | Planio | Task Management | 2021 | n/a |
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Non Profit | 600 | $130M | Australia | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2020 | n/a |
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Healthcare | 600 | $150M | Australia | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2016 | n/a |
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Education | 600 | $80M | Australia | Humanforce | Humanforce Ento Workforce Management | Workforce Management | 2022 | n/a |
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Leisure and Hospitality | 600 | $125M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2015 | n/a |
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Leisure and Hospitality | 600 | $57M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2020 | n/a |
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Leisure and Hospitality | 600 | $120M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2020 | n/a |
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Leisure and Hospitality | 600 | $302M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2010 | n/a |
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