Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Communications
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Consolidated Communications | Communications | 3200 | $1.2B | United States | Genesys | Genesys Workforce Management | Workforce Management | 2018 | n/a | In 2018, Consolidated Communications implemented Genesys Workforce Management. The deployment targeted call center and customer service operations with a large work from home agent population, positioning Genesys Workforce Management as the scheduling and adherence core for collections and payment support teams. Genesys Workforce Management was operated alongside Genesys Interaction Desktop and Prism, and co-resided on agent desktops that also navigated Siebel Communications, Kenan FX, Citrix Receiver, Pay DQ CDS Global, D.A.V.E. powered by Kansys, OSG, and Firstech. Configuration focused on workforce management capabilities common to the Workforce Management category, including demand forecasting, shift scheduling, adherence monitoring, and intraday adjustments to support incoming and outgoing voice and chat channels. Operational scope included first level support for payment arrangements, processing payments via Visa Mastercard Discover and bank account channels, initiating restoral and suspension workflows, and standard collections activities across customer service and billing operations. Governance emphasized rostering and schedule compliance for remote agents using two monitor desktops, and orchestration of agent availability with interaction routing through Interaction Desktop. | |
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Consolidated Communications | Communications | 3200 | $1.2B | United States | Oracle | Oracle Hyperion | EPM | 2012 | n/a | ||
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Communications | 3200 | $1.2B | United States | Oracle | Oracle Peoplesoft Benefits Administration | Benefits Administration | 2012 | n/a |
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Communications | 3200 | $1.2B | United States | Varicent | Varicent Incentive Compensation Management | Incentive Compensation Management | 2022 | n/a |
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Communications | 3200 | $1.2B | United States | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | 2023 | n/a |
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Communications | 3200 | $1.2B | United States | Oracle | Oracle PeopleSoft Time and Labor | Time and Attendance | 2012 | n/a |
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Communications | 3200 | $1.2B | United States | Oracle | Oracle Peoplesoft Performance Management | Performance and Goal Management | 2012 | n/a |
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Communications | 3200 | $1.2B | United States | Oracle | Oracle Cloud ERP | ERP Financial | 2022 | n/a |
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Communications | 3200 | $1.2B | United States | Huawei Enterprise | Huawei Cloud | Application Hosting and Computing Services | 2003 | n/a |
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Communications | 3200 | $1.2B | United States | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2018 | n/a |
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