Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Retail
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Aaron's | Retail | 10060 | $2.3B | United States | STARLIMS | Starlims Abbott eScreen | BackGround Screening | 2012 | n/a | In 2012, Aaron's deployed Starlims Abbott eScreen for BackGround Screening to support recruiting and onboarding across the Great Lakes Division. The deployment supported a divisional recruiter based in Indianapolis and provided operational coverage for nearly 100 retail stores, focusing on hiring, interview scheduling and onboarding workflows. Starlims Abbott eScreen was configured for candidate screening workflows typical of the BackGround Screening category, including applicant ordering, drug and background check orchestration, results delivery and onboarding status tracking. Functional usage emphasized posting jobs, coordinating candidate interviews and maintaining staffing and turnover records as part of the hiring pipeline. The application operated alongside Taleo and Ceridian within the regional HR technology stack, and regional and general managers received training on all three systems to align hiring and HR processes. Operational ownership included recruiting teams, store managers and an onboarding specialist who used system outputs to schedule career fairs and facilitate open houses. Governance centered on manager training and standardized tracking, with the divisional recruiter maintaining staffing, turnover and tracking reports and partnering with the onboarding specialist to enforce workflows. Explicit outcomes reported during the implementation period included sustaining a 96% staffing average across the division and increasing DOT compliance by 36% to rank number two in the company. | |
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Aaron's | Retail | 10060 | $2.3B | United States | ServiceNow | ServiceNow App Engine | Apps Development | 2022 | n/a | In 2022, Aaron's implemented ServiceNow App Engine as a centralized application platform to accelerate Apps Development for store operations and enterprise workflows. The deployment covered more than 1,400 stores across North America and produced a portfolio of more than 100 ServiceNow custom applications touching store operations, sales, merchandising, finance, legal, and support. Aaron's initial implementation centered on ServiceNow IT Service Management, including incident, problem, change, and a full service catalog, which introduced intuitive self-service and automated fulfillment. The team used the Now Platform App Engine to configure reusable components, orchestrate approval workflows, and build customer-facing apps rapidly, exemplified by the Rev It Up sales execution app built in four weeks and rolled out in five weeks across store operations. The ServiceNow App Engine implementation includes explicit integrations with DocuSign and Decision Logic, a connection to Aaron's business analytics system for sales data, direct links to the insurance underwriter for claims processing, and automated updates to store servers for operational changes. ServiceNow also supports direct shipping requests that bypass distribution centers, and it manages vendor interactions by providing the merchandising team visibility into store to vendor communications. Governance and process restructuring were driven by ServiceNow reporting and an Enterprise Process Solutions function that identified business process causes of IT calls, automated approval chains such as deferment cap increases, and moved many manual tasks into the service catalog. Aaron's is planning to expand the platform further, including migrating the corporate intranet onto ServiceNow and replacing several homegrown systems to reduce technical debt. Outcomes tied to the ServiceNow App Engine deployment are explicit, Aaron's reports a 75% decrease in IT call times and a 95% reduction in service fulfillment times after adopting ITSM capabilities, and a 10% increase in same-store sales deliveries attributed in part to the Rev It Up app. Aaron's Club Claims app handled a surge in claims during the pandemic from 200 to 2,000 per week while reducing rejected claims by capturing complete claim information and tracking approvals end to end. | |
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Retail | 10060 | $2.3B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2013 | n/a |
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Retail | 10060 | $2.3B | United States | Workstream | Workstream Hiring | Recruiting | 2019 | n/a |
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Retail | 10060 | $2.3B | United States | Bubble Group | Bubble Platform | Apps Development | 2022 | n/a |
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Retail | 10060 | $2.3B | United States | Palo Alto Networks | Palo Alto Networks GlobalProtect | VPN | 2022 | n/a |
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Retail | 10060 | $2.3B | United States | Palo Alto Networks | Palo Alto Networks Prisma Access | VPN | 2022 | n/a |
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Retail | 10060 | $2.3B | United States | Palo Alto Networks | Palo Alto Prisma SD-WAN | SD-WAN | 2022 | n/a |
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Retail | 10060 | $2.3B | United States | Empyrean | Empyrean Compliance Services | HR Compliance | 2022 | n/a |
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Retail | 10 | $1M | United States | GoDaddy | GoDaddy | Application Hosting and Computing Services | 2015 | n/a |
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