Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Nebraska Department Of Labor	Government	250	$75M	United States	Nelnet Payment Services	Nelnet Data Analytics and AI	Analytics and BI	2020	n/a	In 2020, Nebraska Department Of Labor implemented Nelnet Data Analytics and AI, an Analytics and BI application, to augment claims processing during the COVID-19 surge. Nelnet Payment Services provided rapid contact center staffing and back-office processing while the Nelnet Data Analytics and AI capability was used alongside those services to manage volume in government benefits and unemployment operations across Nebraska, United States. The deployment centered on analytics workflows for case triage, flagging anomalous claims, investigative analytics, and operational reporting. Nelnet Data Analytics and AI fed dashboards and case worklists to contact center agents and adjudicators, enabling prioritized investigation of flagged matters and coordination between front line intake and back-office recovery activities. Operational integration paired BPO staffing with the Analytics and BI application, creating data pipelines that consolidated claims inputs, investigation notes, and payment records for centralized review. The implementation impacted unemployment claims processing, case management, investigations, and overpayment recovery functions, with governance organized around joint operational handoffs between Nelnet teams and Nebraska Department Of Labor subject matter experts. Across an 18 month period the combined Nelnet services and Nelnet Data Analytics and AI handled nearly 500,000 matters and supported investigation workflows that helped recover tens of millions in overpayments. Reporting and investigative capabilities were a focal point of the rollout, aligning analytics outputs to existing claims adjudication processes and operational staffing models.
Outreach New York	Healthcare	508	$32M	United States	Netsmart Technologies	Netsmart Business Intelligence	Analytics and BI	2020	n/a	In 2020, Outreach New York deployed Netsmart Business Intelligence to provide centralized KPI reporting and daily performance visibility across its outpatient and residential programs in New York, using the Analytics and BI application to surface clinical, operational and financial indicators for leadership and clinicians. The deployment positioned Netsmart Business Intelligence as the primary source for daily performance metrics, enabling role-aligned access for clinical and administrative users and supporting routine operational review cycles. Implementation centered on Netsmart KPI Dashboards within Netsmart Business Intelligence, delivering clinical, operational and financial KPI visualizations including trauma screening, discharge rates and reimbursement trend indicators. Configuration emphasized dashboarding and daily scorecards to present near real-time operational and billing signals, with standard Analytics and BI capabilities applied to unify clinical and financial KPIs for outpatient and residential service lines. The dashboards improved visibility into trauma screening, discharge rates and reimbursement trends during the COVID-19 period, allowing leadership and clinicians to make faster, data-driven operational and billing adjustments. Governance focused on operational use by clinical and leadership teams, with the Netsmart Business Intelligence environment used as the authoritative analytics layer for program performance monitoring.
	Healthcare	300	$40M	United States	Netsmart Technologies	Netsmart SimpleAnalyzer	Analytics and BI	2020	n/a
	Retail	15	$5M	Spain	Novadigits Technologies	Novadigits Stockagile Analytics	Analytics and BI	2020	n/a
	Distribution	600	$249M	France	NOVRH	NOVRH Piloting	Analytics and BI	2020	n/a
	Media	41	$8M	Australia	Mobvista	Mobvista GameAnalytics	Analytics and BI	2020	n/a
	Banking and Financial Services	1500	$420M	Chile	Modyo	Modyo Insights	Analytics and BI	2020	n/a
	Transportation	50000	$87.7B	United States	Oracle	Oracle Procurement and Spend Analytics	Analytics and BI	2020	n/a
	Utilities	18177	$15.2B	United States	Oracle	Oracle Utilities Opower Solar Home Energy Reports	Analytics and BI	2020	n/a
	Automotive	8000	$11.2B	Australia	Pentana Solutions	Pentana Analytics	Analytics and BI	2020	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Nebraska Department Of Labor

Government

250

$75M

United States

Nelnet Payment Services

Nelnet Data Analytics and AI

Analytics and BI

2020

n/a

In 2020, Nebraska Department Of Labor implemented Nelnet Data Analytics and AI, an Analytics and BI application, to augment claims processing during the COVID-19 surge. Nelnet Payment Services provided rapid contact center staffing and back-office processing while the Nelnet Data Analytics and AI capability was used alongside those services to manage volume in government benefits and unemployment operations across Nebraska, United States. The deployment centered on analytics workflows for case triage, flagging anomalous claims, investigative analytics, and operational reporting. Nelnet Data Analytics and AI fed dashboards and case worklists to contact center agents and adjudicators, enabling prioritized investigation of flagged matters and coordination between front line intake and back-office recovery activities. Operational integration paired BPO staffing with the Analytics and BI application, creating data pipelines that consolidated claims inputs, investigation notes, and payment records for centralized review. The implementation impacted unemployment claims processing, case management, investigations, and overpayment recovery functions, with governance organized around joint operational handoffs between Nelnet teams and Nebraska Department Of Labor subject matter experts. Across an 18 month period the combined Nelnet services and Nelnet Data Analytics and AI handled nearly 500,000 matters and supported investigation workflows that helped recover tens of millions in overpayments. Reporting and investigative capabilities were a focal point of the rollout, aligning analytics outputs to existing claims adjudication processes and operational staffing models.

Outreach New York

Healthcare

508

$32M

United States

Netsmart Technologies

Netsmart Business Intelligence

Analytics and BI

2020

n/a

In 2020, Outreach New York deployed Netsmart Business Intelligence to provide centralized KPI reporting and daily performance visibility across its outpatient and residential programs in New York, using the Analytics and BI application to surface clinical, operational and financial indicators for leadership and clinicians. The deployment positioned Netsmart Business Intelligence as the primary source for daily performance metrics, enabling role-aligned access for clinical and administrative users and supporting routine operational review cycles. Implementation centered on Netsmart KPI Dashboards within Netsmart Business Intelligence, delivering clinical, operational and financial KPI visualizations including trauma screening, discharge rates and reimbursement trend indicators. Configuration emphasized dashboarding and daily scorecards to present near real-time operational and billing signals, with standard Analytics and BI capabilities applied to unify clinical and financial KPIs for outpatient and residential service lines. The dashboards improved visibility into trauma screening, discharge rates and reimbursement trends during the COVID-19 period, allowing leadership and clinicians to make faster, data-driven operational and billing adjustments. Governance focused on operational use by clinical and leadership teams, with the Netsmart Business Intelligence environment used as the authoritative analytics layer for program performance monitoring.