List of Epicor EAM Customers
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Since 2010, our global team of researchers has been studying Epicor EAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor EAM for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor EAM for Enterprise Asset Management include: Xylem Australia, a Australia based Professional Services organisation with 16000 employees and revenues of $8.60 billion, Toll Group, a Australia based Transportation organisation with 16000 employees and revenues of $5.10 billion, Midfield Group, a Australia based Consumer Packaged Goods organisation with 1600 employees and revenues of $923.0 million, Fenner Conveyors, a Australia based Oil, Gas and Chemicals organisation with 650 employees and revenues of $358.0 million, Hickory, a Australia based Construction and Real Estate organisation with 1000 employees and revenues of $270.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor EAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epicor EAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alchin Long Group | Manufacturing | 250 | $50M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2014 | n/a |
In 2014, Alchin Long Group deployed Epicor EAM as its Enterprise Asset Management platform. Epicor EAM was implemented for the 250-employee Australian manufacturing company to centralize asset records, maintenance planning, and work order execution.
Configuration emphasized core EAM modules, including an asset register, preventive maintenance scheduling, work order management, spare parts inventory control, and maintenance reporting. The implementation included mobile-enabled work order capture and technician dispatch workflows to improve shop-floor execution and planned maintenance adherence. Configuration balanced standard Epicor EAM capability with company-specific asset hierarchies and maintenance task libraries.
Operational integrations tied Epicor EAM into core back-office functions, aligning maintenance spares and procurement workflows with the company ERP and inventory ledgers. Governance established role-based approvals for maintenance requests, a centralized maintenance planning function within operations and plant engineering, and phased rollout across the companys Australian production environment. The program included process redefinition for work order lifecycle and change control to institutionalize asset management practices.
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Cigweld | Manufacturing | 700 | $120M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2018 | n/a |
In 2018, Cigweld implemented Epicor EAM to establish a centralized Enterprise Asset Management capability for its manufacturing operations in Australia. Epicor EAM was configured to create a master asset register, manage scheduled and reactive maintenance, and support work order lifecycle management together with spare parts and inventory controls.
The implementation emphasized configuration of preventive maintenance scheduling, standardized work order templates, and asset hierarchy governance to align shop floor maintenance with formalized procedures. Role based access was applied across maintenance, operations, and procurement functions, and the deployment included configuration, user acceptance testing, and end user training to embed Epicor EAM into operational workflows while providing standardized maintenance reporting and asset traceability.
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Eos Defence Systems Australia | Aerospace and Defense | 300 | $72M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2018 | n/a |
In 2018, Eos Defence Systems Australia implemented Epicor EAM to manage asset lifecycle and maintenance for its manufacturing operations producing Remote Weapon Systems. Epicor EAM was deployed to support the companys Enterprise Asset Management needs across production, engineering, procurement and maintenance functions.
The Epicor EAM implementation focused on core Enterprise Asset Management capabilities including an asset registry, preventive maintenance scheduling, work order management, spare parts inventory control and maintenance planning workflows. Configuration work linked maintenance processes to methods of manufacturing and bill of materials data that are maintained in the companys Epicor ERP environment, aligning maintenance planning with production routings and procurement requirements.
Integrations included a documented operational interface with Aras Innovator, which the organization uses to manage Engineering Change Orders and a Failure Log System, allowing ECO records and failure reports to feed asset configuration and maintenance history in Epicor EAM. The implementation also supplied weekly inputs for Production Performance, Capacity Load, Production Dashboards and earned value reporting, positioning Epicor EAM as a source of maintenance and availability data for production performance analytics.
Governance and rollout targeted multiple manufacturing sites, with process ownership residing in engineering and production planning teams and operational ownership in maintenance and procurement. Workflows were adjusted to route engineering change information from Aras Innovator into maintenance planning in Epicor EAM, and maintenance scheduling was aligned with procurement lead times maintained in Epicor ERP.
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Fenner Conveyors | Oil, Gas and Chemicals | 650 | $358M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2020 | n/a |
In 2020, Fenner Conveyors implemented Epicor EAM. Epicor EAM functions as the companys Enterprise Asset Management platform to centralize asset records and standardize maintenance workflows across Fenner Conveyors Australia operations.
The implementation focused on core EAM capabilities typical of the category, including a centralized asset register, preventive maintenance scheduling, work order management, spare parts and inventory control, and condition-based monitoring workflows. Configuration and extensions were delivered through a managed application platform that leveraged intelligent workflows and data stores, with customization work following .NET development practices referenced by the internal Application Delivery team.
Epicor EAM was integrated with Epicor ERP and business specific applications to align maintenance planning with procurement and production information, and to surface asset data into broader business processes. Operational coverage targeted maintenance, engineering and operations groups, with the platform supporting helpdesk intake, virtual support, and hands-on resolution channels described by internal delivery staff.
Governance and rollout were led by an in-house Application Delivery team that adopted Agile methodologies, maintained coding and testing standards, and enforced change control and production readiness checks. Ongoing support responsibilities included application support, monitoring, defect correction, and evolving workflows to meet regulatory and business information needs.
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Hickory | Construction and Real Estate | 1000 | $270M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2013 | n/a |
In 2013, Hickory implemented Epicor EAM, an Enterprise Asset Management application, to formalize asset and procurement controls across its construction and real estate operations. The deployment targeted purchasing and maintenance workflows and was positioned to support procurement, production and manufacturing stakeholders alongside ERP management teams.
Configuration work concentrated on EAM-aligned functional modules including asset registry and hierarchy, work order management and maintenance scheduling, spare parts and inventory controls, and purchasing workflow configuration. The implementation emphasized formulation and development of purchasing strategies within Epicor EAM, with configuration of approval routing and procurement transaction processing consistent with Enterprise Asset Management practices.
Operational integration focused on synchronizing asset and procurement data with the company ERP and production controls, as evidenced by close collaboration with procurement, production, manufacturing and ERP managers during build and roll out. Governance was structured around cross-functional ownership of purchasing strategy, with those stakeholder groups involved in both design and implementation phases to align operational processes with the Epicor EAM application.
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Manufacturing | 2000 | $250M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2018 | n/a |
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Consumer Packaged Goods | 1600 | $923M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2018 | n/a |
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Manufacturing | 779 | $145M | New Zealand | Epicor | Epicor EAM | Enterprise Asset Management | 2018 | n/a |
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Manufacturing | 500 | $100M | New Zealand | Epicor | Epicor EAM | Enterprise Asset Management | 2011 | n/a |
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Consumer Packaged Goods | 1100 | $154M | Australia | Epicor | Epicor EAM | Enterprise Asset Management | 2012 | Biscit |
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Buyer Intent: Companies Evaluating Epicor EAM
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Alphacommnet, a United States based Professional Services company with 10 Employees
- TD Newton & Associates, a India based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Modern Aviation | Transportation | 210 | $63M | United States | 2026-03-19 | |
| Alphacommnet | Professional Services | 10 | $1M | United States | 2026-03-14 | |
| TD Newton & Associates | Professional Services | 100 | $10M | India | 2025-10-07 |