List of Kyndryl IT Modernization Customers
New York, 10017, NY,
United States
Since 2010, our global team of researchers has been studying Kyndryl IT Modernization customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kyndryl IT Modernization for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kyndryl IT Modernization for Professional Services include: Elevance Health, formerly Anthem, Inc, a United States based Insurance organisation with 104900 employees and revenues of $171.34 billion, BMW, a Germany based Automotive organisation with 157457 employees and revenues of $165.84 billion, U.S. Department of Health and Human Services (HHS), a United States based Government organisation with 62000 employees and revenues of $96.00 billion, Stellantis USA, a United States based Automotive organisation with 88853 employees and revenues of $95.86 billion, RTX Corporation Aerospace, a United States based Aerospace and Defense organisation with 185000 employees and revenues of $80.74 billion and many others.
Contact us if you need a completed and verified list of companies using Kyndryl IT Modernization, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kyndryl IT Modernization customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
ABN AMRO | Banking and Financial Services | 22267 | $10.4B | Netherlands | Kyndryl | Kyndryl IT Modernization | Professional Services | 2021 | n/a |
In 2021, ABN AMRO engaged Kyndryl to implement Kyndryl IT Modernization under an eight year services agreement extension. The engagement focused on establishing an IT Operating Model to enable Public Cloud, Agile and DevOps within a Professional Services engagement for enterprise IT operations.
Kyndryl IT Modernization work centered on cloud enablement, DevOps toolchain enablement and operating model redesign. Configuration activities included standardization of cloud architecture patterns, automation of infrastructure provisioning and the introduction of iterative delivery practices such as CI CD pipelines and environment orchestration to support Agile teams. These capabilities align with typical Professional Services deliverables for infrastructure modernization and platform engineering.
The implementation targeted ABN AMRO enterprise IT and engineering organizations, aligning cloud governance, release management and change control to support continuous delivery workflows. Integration emphasis was on operational handoffs between platform teams and application development teams, with governance changes to embed Agile and DevOps practices into runbooks and service level procedures. Kyndryl is documented as the vendor delivering the Kyndryl IT Modernization engagement under the eight year agreement.
|
|
|
Air Canada | Transportation | 37200 | $16.2B | Canada | Kyndryl | Kyndryl IT Modernization | Professional Services | 2023 | n/a |
In 2023, Air Canada implemented Kyndryl IT Modernization under the Professional Services category. The program focused on delivering a cloud-first architecture and modernizing physical office and operational sites through a coordinated engagement led by Kyndryl and anchored to hyperscaler partnerships.
Kyndryl IT Modernization encompassed infrastructure modernization and cloud integration across workplace and operational footprints, with configuration work to standardize cloud connectivity and service delivery for customer-facing locations. Functional capabilities emphasized in the engagement included cloud-first office integration and platform consolidation to support airline operations and customer experience workflows.
Integrations were explicit, Kyndryl collaborated with Microsoft to integrate each office into the new cloud-first architecture, and Kyndryl’s strategic partnership with AWS supported broader transformation activities for Air Canada. Operational scope covered physical offices and enterprise IT touchpoints that intersect with customer experience, loyalty initiatives, and seasonal surge management demands in the travel and transportation domain.
Governance and rollout were organized around phased office integrations and coordinated hyperscaler engagement, with cross-functional orchestration between IT, operations, and customer-facing teams to enable the cloud-first posture. The narrative centers on Kyndryl IT Modernization delivering Professional Services aligned to cloud architecture, office modernization, and multivendor hyperscaler integration for Air Canada.
|
|
|
Alinma Bank | Banking and Financial Services | 2862 | $453M | Saudi Arabia | Kyndryl | Kyndryl IT Modernization | Professional Services | 2024 | n/a |
In 2024, Alinma Bank implemented Kyndryl IT Modernization, leveraging Kyndryl’s Resiliency Orchestration services to orchestrate and automate IT disaster recovery capabilities. This Kyndryl IT Modernization engagement falls under the Professional Services category and focuses on IT disaster recovery and operational resiliency for the bank.
The implementation delivered orchestration and automation of IT disaster recovery testing and failovers, a comprehensive dashboard for real time visibility into disaster recovery performance, and capabilities to monitor, validate and activate recovery procedures. Kyndryl’s Resiliency Orchestration services provided automated test execution, failover orchestration, and rapid report generation to simplify previously manual and cumbersome recovery validation workflows.
Operational coverage for the deployment is centered on Alinma Bank’s mission critical IT services in Riyadh, Kingdom of Saudi Arabia, aligning technical controls with datacenter resiliency and redundancy standards set by the Saudi Central Bank SAMA. The service supports regulatory compliance through the rapid generation and submission of detailed disaster recovery reports and is positioned to support the bank’s growth and continuous operations across its IT estate.
Governance and process changes included formalizing automated disaster recovery testing cadence and embedding orchestration driven approvals and reporting into the bank’s operational procedures. Outcomes explicitly stated in the announcement include mitigation of disruption risks, support for uninterrupted operations, reduction of operational costs, and protection of IT investments, driven by Kyndryl’s security and resiliency services supporting Alinma Bank’s rapid growth.
|
|
|
Alpitour World | Professional Services | 5000 | $2.1B | Italy | Kyndryl | Kyndryl IT Modernization | Professional Services | 2023 | n/a |
In 2023, Alpitour World deployed Kyndryl IT Modernization as its chosen application to advance infrastructure and employee experience within the Professional Services category. The engagement with Kyndryl was formalized as a multi-year collaboration renewed through 2027 and centers on cloud consumption, automation and a catalog-driven service model to align IT delivery with business needs.
The implementation scope prioritized migration of midrange IT systems to Amazon Web Services cloud services, adoption of a pay as you go consumption model, and the introduction of an integrated automation layer. Kyndryl IT Modernization includes an integrated dashboard and a self-service service catalog, the latter governed by a defined and secure chain of approval to accelerate provisioning. Digital workplace services were configured for a zero touch delivery model to minimize manual user intervention, with factory-based configuration and centralized, remote technical support to streamline employee onboarding and device provisioning.
Architecturally the program is centered on cloud-first infrastructure on AWS, with automation orchestrating service consumption and lifecycle management, and planned extension to migrate mainframe workloads to the cloud in subsequent phases. Operational coverage spans corporate IT and employee-facing services across Alpitour World, supporting the group structure composed of five divisions that operate in Italy and abroad. The Kyndryl-managed consumption model and automation aim to align infrastructure with cloud-native service consumption patterns.
Governance and rollout emphasize catalog-based approvals and centralized operations under Kyndryl management, moving control of provisioning and support toward automated, policy-driven workflows. The initiative explicitly targets increased flexibility, security, scalability and cost optimization as outcomes, while future phases will extend cloud modernization to mainframe workloads to further align the environment with cloud-native IT services.
|
|
|
Andhra Paper Limited | Manufacturing | 2500 | $258M | India | Kyndryl | Kyndryl IT Modernization | Professional Services | 2021 | n/a |
In 2021, Andhra Paper Limited engaged Kyndryl IT Modernization to relocate mission-critical SAP business systems to India and provision Enterprise Application Managed Services for SAP Solutions on IBM Cloud, categorizing the engagement under Professional Services. Andhra Paper Limited is an integrated paper and pulp manufacturer headquartered in Hyderabad with approximately 2,500 employees, and the program addressed transfer of more than 10 TB of SAP data across 9,000 miles while preserving continuous production operations and complying with restrictive System and Organization Controls policies at the former hosting site.
The Kyndryl IT Modernization deployment focused on core SAP ERP capabilities, centralizing procure-to-pay, order-to-cash, and plan-to-produce workflows and then advancing the environment to SAP S/4HANA with SAP Fiori user experience. Functional workstreams intentionally included treasury management and governance, risk, and compliance modules to enable automated treasury visibility and tighter business controls. The managed services model delivered by Kyndryl assumed SAP BASIS and infrastructure responsibilities, reducing the need to recruit five additional full-time equivalent administrators and freeing internal IT to concentrate on value-added services.
Integrations and operational coverage were built around Enterprise Application Managed Services for SAP Solutions on IBM Cloud with Kyndryl providing 24 by 7 operational management, and an implementation partner engaged to execute the SAP S/4HANA conversion and associated GRC work. The scope encompassed finance, manufacturing, procurement, order management, treasury, and compliance across Andhra Paper Limited’s Indian operations, and the data transfer approach was designed to extract and relocate SAP content without on-site access to the previous hosting facility. Andhra Paper also planned to consolidate customer ordering by replacing a third-party web portal with SAP Commerce Cloud to unify the ordering and support journey.
Governance and rollout were structured to minimize business disruption, using staged cutover sequencing and controls aligned to the parent company’s data access restrictions and to continuous production demands. Kyndryl’s managed services contract centralized operational governance for SAP operations, instituting 24 by 7 monitoring and standard operating procedures that shifted operational responsibility away from Andhra Paper’s in-house administration. The engagement explicitly involved coordination with an implementation partner for the S/4HANA and GRC implementations to ensure compliance and functional handover.
Outcomes documented by Andhra Paper Limited include elimination of five FTEs in operational SAP support, up to 10 percent faster month-end closing through SAP S/4HANA, and immediate visibility into the company’s investment portfolio enabling treasury optimizations. The program completed its core relocation and S/4HANA advancement during the first COVID-19 peak with minimal business impact, positioning Andhra Paper Limited to leverage IBM Cloud infrastructure for future site expansion or acquisitions.
|
|
|
|
Banking and Financial Services | 4206 | $2.3B | Saudi Arabia | Kyndryl | Kyndryl IT Modernization | Professional Services | 2022 | n/a |
|
|
|
|
Government | 1600 | $200M | United States | Kyndryl | Kyndryl IT Modernization | Professional Services | 2023 | n/a |
|
|
|
|
Transportation | 2000 | $3.0B | France | Kyndryl | Kyndryl IT Modernization | Professional Services | 2025 | n/a |
|
|
|
|
Utilities | 8200 | $3.6B | Canada | Kyndryl | Kyndryl IT Modernization | Professional Services | 2025 | n/a |
|
|
|
|
Utilities | 3283 | $2.6B | Australia | Kyndryl | Kyndryl IT Modernization | Professional Services | 2024 | n/a |
|
Buyer Intent: Companies Evaluating Kyndryl IT Modernization
- Bath & Body Works, a United States based Retail organization with 57200 Employees
- AllianceBernstein, a United States based Banking and Financial Services company with 4380 Employees
- Holiday Inn by IHG, a United States based Leisure and Hospitality organization with 10000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Holiday Inn by IHG | Leisure and Hospitality | 10000 | $2.5B | United States | 2026-03-19 | |
| Bath & Body Works | Retail | 57200 | $7.4B | United States | 2026-02-26 | |
| AllianceBernstein | Banking and Financial Services | 4380 | $4.5B | United States | 2026-02-12 | |
| Professional Services | 73000 | $16.1B | United States | 2026-01-19 |