List of Jack Henry Banking SilverLake Customers
Jack Henry & Associates
663 W Hwy 60,
Monett, 65708, MO,
United States
Monett, 65708, MO,
United States
1 417-235-6652
Professional Services
7200
$2.5B
Since 2010, our global team of researchers has been studying Jack Henry Banking SilverLake customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jack Henry Banking SilverLake for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jack Henry Banking SilverLake for Core Banking include: Regions Bank, a United States based Banking and Financial Services organisation with 19969 employees and revenues of $7.53 billion, Bread Financial, a United States based Banking and Financial Services organisation with 6000 employees and revenues of $3.84 billion, First Horizon Bank, a United States based Banking and Financial Services organisation with 7373 employees and revenues of $3.42 billion, SouthState Bank, a United States based Banking and Financial Services organisation with 5000 employees and revenues of $1.67 billion, Pinnacle Financial Partners, a United States based Banking and Financial Services organisation with 3309 employees and revenues of $1.40 billion and many others.
Contact us if you need a completed and verified list of companies using Jack Henry Banking SilverLake, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The Jack Henry Banking SilverLake customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alpine Bank | Banking and Financial Services | 820 | $200M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2010 | n/a |
In 2010, Alpine Bank implemented Jack Henry Banking SilverLake as its Core Banking platform from Jack Henry & Associates. The implementation established SilverLake as the bank's central transaction processing and account management engine supporting retail deposit and account lifecycle operations.
Jack Henry Banking SilverLake was configured to provide core account processing, customer record management, deposit posting and transaction clearing consistent with Core Banking functional expectations. The SilverLake deployment served as the authoritative ledger and back end for customer accounts, and was positioned to integrate with channel and onboarding applications.
In later digital initiatives, Alpine Bank integrated Avoka Transact with Jack Henry Banking SilverLake, as well as with Synergy and Netteller, to enable a fully digital account opening and onboarding flow. The integration chain supported ID verification, funding at account opening and immediate establishment of accounts, enabling omnichannel journeys where customers can start applications remotely and complete them in branch when needed.
The combined architecture tied Avoka Transact's digital journey layer to SilverLake's core processing, aligning front-office onboarding, fraud detection and digital signature capabilities with back-office posting and account provisioning. Alpine Bank positioned the solution to improve customer experience and business agility, extending reach beyond nearly 40 branch locations to Colorado customers across the Western Slope and Front Range.
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Altabank | Banking and Financial Services | 520 | $70M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2019 | n/a |
In 2019 Altabank implemented Jack Henry Banking SilverLake in its Core Banking environment. The deployment incorporated Jack Henry Exchange and Jack Henry Experience alongside Jack Henry Banking SilverLake to operationalize online banking and customer service workflows. Operational activities at the Pleasant Grove UT location focused on onboarding business customers to online banking and configuring processing for wires, ACH and Bill Pay.
The implementation emphasized core banking modules for account servicing, payments orchestration and front end e banking support, with staff responsibilities that included daily troubleshooting and customer assistance tied to system workflows. Configuration work centered on business account setup, payment routing and customer authentication flows consistent with Core Banking functional practices. Governance changes included codified procedures for online service provisioning and transaction handling between branch operations and digital channels.
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American AgCredit | Banking and Financial Services | 1060 | $408M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2021 | n/a |
In 2021, American AgCredit implemented Jack Henry Banking SilverLake from Jack Henry & Associates as its Core Banking platform. The deployment established SilverLake as the primary transaction processing engine across deposit and payment operations, with front-line staff trained on SilverLake transaction workflows and settlement interactions.
The implementation focused on transaction processing capabilities, including wire transfers, internal and external banking transactions, administrative checks, draft order creation and draft imaging workflows. Staff proficiency notes reference use of Jack Henry Banking SilverLake alongside a Settlement Engine and ACH processing components, indicating configuration of funds settlement and electronic payment rails within the SilverLake environment.
Integrations documented in operational notes include Alkami for digital banking channels, DocuSign for signature and document workflows, and Salesforce for customer relationship and service orchestration. Operational coverage included transaction operations and customer service functions, with transactional roles documented in Wichita, Kansas handling daily reporting such as ACH, draft, LOC, and MTA routing outputs.
Governance and process changes were oriented around standardized approvals for online banking setup, centralized draft order processing, and clean up projects to support customer service workflows. Staff responsibilities included running daily reports, transaction processing, and assisting the CS team, reflecting role-level operationalization of Jack Henry Banking SilverLake within accounts operations and customer service governance.
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American Bank of Commerce | Banking and Financial Services | 1100 | $230M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2010 | n/a |
In 2010, American Bank of Commerce implemented Jack Henry Banking SilverLake as its Core Banking platform. The deployment focused on retail banking operations, centering on branch teller processing and account servicing across the bank's branch network.
The implementation configured core functional modules consistent with Core Banking deployments, including teller transaction processing, deposit and withdrawal posting, new account opening workflows, customer account management, and transaction posting and reconciliation. Jack Henry Banking SilverLake was used to centralize transaction records and support standard retail banking workflows, with configuration tailored to branch-level cash handling and account lifecycle events.
Operationally the SilverLake system was used directly by front-line staff, with tellers operating the Jack Henry Banking SilverLake system alongside Word and Excel for daily documentation and reconciliation tasks. The deployment covered teller operations and retail account teams, embedding SilverLake into day-to-day cashiering, customer onboarding, and account maintenance activities.
Governance and rollout emphasized operational training and procedural standardization, with teller training programs and on-the-job coaching cited as part of implementation activities. The bank institutionalized standardized teller procedures and controls to align front-line processes with Jack Henry Banking SilverLake workflows, supporting consistent cash transaction handling and account opening practices.
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American Heritage Bank | Banking and Financial Services | 300 | $45M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2015 | n/a |
In 2015, American Heritage Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. The Jack Henry Banking SilverLake deployment served as the primary system for deposit account lifecycle processing and compliance-oriented workflows across retail branches and central operations.
The implementation encompassed SilverLake Browser alongside operational platforms used day to day, including ARGO New Account Platform, AS400, ESI Management, Xperience and Synergy, with explicit use of the Synergy Capture Platform for scanning and retention of bank documents. Functional coverage emphasized account opening and maintenance, document imaging and retention, exception handling, and quality control reporting consistent with Core Banking operations.
Operational workflows spanned branch personal bankers and central teams, with staff supporting inquiries and research within ARGO Productions and performing account maintenance tasks across SilverLake Browser and associated Jack Henry platforms. Document Review, Central File, Bookkeeping, Switchboard and the Trust department were explicitly involved in the operational scope, reflecting a cross-departmental use of Jack Henry Banking SilverLake and adjacent systems.
Governance and process work included formal training programs for Personal Bankers, creation and updating of written policies and procedures, and a structured audit cadence for Quality Control reports required by federal regulations. The review scope named CIP Exceptions, Missing Account Documentation, Account Ownership Review, Rate Exceptions, Reg D Violations and Safe Deposit Box records, indicating that Jack Henry Banking SilverLake supported regulated compliance and exception monitoring workflows.
Ongoing operational responsibilities tied to the implementation included frontline support to branch and departmental staff, troubleshooting and feedback loops for operational issues, backup coverage for supervisory functions in Bookkeeping and Document Review, and continued training to extend competency across SilverLake and related Jack Henry platforms.
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Banking and Financial Services | 300 | $50M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2011 | n/a |
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Banking and Financial Services | 600 | $160M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2017 | n/a |
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Banking and Financial Services | 265 | $100M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2016 | n/a |
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Banking and Financial Services | 700 | $200M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2013 | n/a |
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Banking and Financial Services | 40 | $10M | United States | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | 2018 | n/a |
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Showing 1 to 10 of 264 entries
Buyer Intent: Companies Evaluating Jack Henry Banking SilverLake
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jack Henry Banking SilverLake. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jack Henry Banking SilverLake for Core Banking include:
- Brookings Institution, a United States based Professional Services organization with 804 Employees
- Reliable Contractors, a United States based Construction and Real Estate company with 35 Employees
- Cache Valley Bank, a United States based Banking and Financial Services organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Jack Henry Banking SilverLake Coverage
Jack Henry Banking SilverLake is a Core Banking solution from Jack Henry & Associates.
Companies worldwide use Jack Henry Banking SilverLake, from small firms to large enterprises across 21+ industries.
Organizations such as Regions Bank, Bread Financial, First Horizon Bank, SouthState Bank and Pinnacle Financial Partners are recorded users of
Jack Henry Banking SilverLake for Core Banking.
Companies using Jack Henry Banking SilverLake are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Jack Henry Banking SilverLake are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jack Henry Banking SilverLake across Americas, EMEA, and APAC.
Companies using Jack Henry Banking SilverLake range from small businesses with 0-100 employees - 20.83%, to mid-sized firms with 101-1,000 employees - 67.42%, large organizations with 1,001-10,000 employees - 11.36%, and global enterprises with 10,000+ employees - 0.38%.
Customers of Jack Henry Banking SilverLake include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Jack Henry Banking SilverLake customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Core Banking.