List of EPIC EHR Customers
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United States
Since 2010, our global team of researchers has been studying EPIC EHR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EPIC EHR for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EPIC EHR for Electronic Health Record include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Centene, a United States based Healthcare organisation with 60500 employees and revenues of $163.07 billion, HCSC (Health Care Service Corporation), a United States based Banking and Financial Services organisation with 28000 employees and revenues of $54.75 billion, Providence Health, a United States based Healthcare organisation with 122000 employees and revenues of $31.40 billion and many others.
Contact us if you need a completed and verified list of companies using EPIC EHR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EPIC EHR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2016 | n/a |
In 2016, Access Community Health Network implemented EPIC EHR Electronic Health Record to support clinician documentation and ambulatory care workflows. EPIC EHR was adopted to centralize clinical documentation for primary care, with explicit use documented by family medicine clinicians and trainees who completed encounter notes, captured vital signs, and recorded immunizations and medication orders in the system.
The implementation emphasized ambulatory clinical documentation and computerized provider order entry, including medication ordering and e-prescribing, immunization recording, discrete vitals capture, problem list management, and encounter templates tailored for family medicine. Clinical decision support and structured templates were used to standardize history and physical documentation and to support ordering and interpretation workflows for bloodwork, imaging studies, and EKGs.
Operational coverage included family medicine and primary care clinicians, physician assistants, and trainees within the networks clinic settings, where clinicians used EPIC EHR to document patient encounters and to manage acute and chronic conditions. The system supported ordering and results review workflows for diagnostic tests and facilitated immunization administration and documentation consistently within clinical workflows.
Governance centered on clinician-facing documentation workflows and encounter-level recordkeeping, with configuration focused on ambulatory templates and order entry patterns observed in primary care practice. System use by trainees and practicing clinicians indicates configuration aligned to outpatient care processes and provider documentation standards within the network.
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Adena Health System | Healthcare | 4100 | $1.0B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2020 | n/a |
In 2020 Adena Health System initiated a multi-year program to implement EPIC EHR under an expanded affiliation with Ohio State University Wexner Medical Center. The decision established EPIC EHR as the core Electronic Health Record platform to be deployed across Adena through the OSU Community Connect partnership model.
The implementation scope centers on a shared EHR platform where Adena will operate as an Epic Community Connect Partner with OSU, enabling both organizations to use the same instance and exchange complete patient records. OSU Wexner Medical Center is providing installation support and employee training, and the program timeline was scoped for roughly 18 to 24 months with a targeted go-live in 2022.
Functional emphasis in the deployment is on consolidated patient record access, referral coordination, and population health management within the Electronic Health Record environment. Configuration work is expected to align clinical documentation, referral workflows, and record sharing to support continuity of care, with training programs organized by OSU to onboard Adena clinicians and staff to EPIC EHR workflows.
Governance and operational arrangements reflect the Community Connect structure, which centralizes platform stewardship with OSU while extending access and operational controls to Adena facilities. Public statements by OSU leadership framed the shared EHR as a mechanism to keep patient care local, improve referrals, and provide Adena access to a state of the art EMR system.
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AdvantageCare Physicians | Healthcare | 1300 | $600M | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2016 | n/a |
In 2016, AdvantageCare Physicians implemented EPIC EHR as its Electronic Health Record to support clinical documentation and care coordination across ambulatory clinics. The EPIC EHR deployment was positioned to centralize patient charting and provider workflows for physicians and care teams.
Configuration emphasized clinical documentation, structured patient charting, order entry and results tracking, scheduling and appointment workflows, medication administration records, and care team messaging and task assignment. These modules were used for in office triage, telephone triage, documenting patient interactions, and tracking overdue results as part of coordinated care operations.
Operational use included care team supervisors and clinical staff at sites including Lake Success documenting triage decisions, follow up on test and referral results, communications with specialists and health plans, and in person clinical tasks such as blood pressure checks and wound assessments directly in EPIC EHR. The system supported delegation and oversight workflows to facilitate patient flow and task distribution among care team members.
Governance centered on role based documentation practices and timely entry of patient interactions into EPIC EHR, with configuration of triage workflows and task queues to align with care coordination policies. The implementation emphasized embedding clinical workflow controls to standardize how care teams managed referrals, orders, and patient follow up.
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AdventHealth | Healthcare | 92000 | $18.0B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2024 | n/a |
In 2024, AdventHealth implemented EPIC EHR on Rackspace's Healthcare Cloud platform. The implementation of EPIC EHR, classified as Electronic Health Record, scaled to support over 38,000 concurrent users and spans AdventHealth's 53 hospitals across nine states, serving more than 8 million patients annually.
Rackspace is fully hosting and managing the Epic environment along with nine other strategic applications in AdventHealth's IT portfolio, operating on a private cloud architecture with SLA backed managed services, a predictable cost model, expandability for growth, and cloud adjacency for third party applications. The deployment executed a cutover in under two hours and was positioned to strengthen disaster recovery capabilities while delivering managed infrastructure and operations.
Functionally the EPIC EHR implementation consolidates mission critical clinical applications and core electronic health record workflows to support clinical operations across inpatient and ambulatory settings within the health system. Rackspace's management scope includes operational hosting, performance monitoring, and support for adjacent third party applications to maintain clinical continuity for care teams and IT operators.
Governance for the environment is SLA driven and managed by Rackspace as the third party host, enabling AdventHealth to adopt a predictable operating model and scale capacity as needed. Users and AdventHealth leadership reported performance improvements since go live, and the hosted model reallocated internal focus from infrastructure operations to clinical preparedness and continuity planning.
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Adventist Health | Healthcare | 28600 | $6.3B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2024 | n/a |
In 2024, Adventist Health signed a contract to deploy EPIC EHR across its health system. The agreement covers EPIC EHR implementation across 440 clinics and 28 hospitals and replaces Oracle Health EHR as the enterprise Electronic Health Record platform.
The implementation scope focuses on core Electronic Health Record capabilities, including inpatient and ambulatory clinical documentation, computerized provider order entry, medication management, scheduling, revenue cycle workflows, and patient engagement functionality. Configuration work will center on clinical content, order sets, and workflow templates that align hospital and clinic operations under the EPIC EHR environment.
Data migration and interoperability planning are necessary elements of the program, specifically to transition clinical records from Oracle Health EHR into EPIC EHR and to establish consistent record exchange across sites. Operational coverage extends across clinical operations, ambulatory care and inpatient services, with integrations implied to ancillary clinical systems as typical for Electronic Health Record deployments.
Governance for the rollout will require centralized clinical IT and informatics oversight, cross-departmental workflow alignment, and a structured training and cutover approach to onboard 440 clinics and 28 hospitals. Adventist Health EPIC EHR Electronic Health Record will serve clinical documentation and revenue cycle business functions as the systemwide clinical platform.
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Healthcare | 155000 | $15.8B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2018 | n/a |
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Healthcare | 1600 | $100M | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2014 | n/a |
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Healthcare | 24900 | $6.0B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2016 | n/a |
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Healthcare | 7000 | $1.4B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2011 | n/a |
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Healthcare | 8606 | $1.6B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2023 | n/a |
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Buyer Intent: Companies Evaluating EPIC EHR
- Simpson General Hospital, a United States based Healthcare organization with 250 Employees
- Saint-Pierre, a Belgium based Healthcare company with 130 Employees
- Park Nicollet Health Services, a United States based Healthcare organization with 8200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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